Feb 2020 – Aug 2020 · 6 mos · Jakarta, Indonesia

Aug 2019 – Dec 2019 · 4 mos

• Being a key point of contact for other departments on financial and accounting matters.
• Coordinated payout process from initially 25 to 600+ bookings daily
• Collaborated with the product team to solve any payment issues and to suggest any kind of improvements needed based on partners' feedback
• Recruited and managed Talent Process (Get, Develop, Keep and Report) for 45 outsourced employees
• Increased outsourced employees retention rate by 28%
• Continuously identified, developed, and implemented any improvements needed to existing operational workflows to achieve operational effectiveness and efficiency
• Managed 15+ vendors (OOH, talent outsourced, printing, operational software, and brand consultant)

Jul 2018 – Aug 2019 · 1 yr 1 mo

• Initiated financial flow for start-up include bookkeeping
• Planned and executed 15 Out Of Home advertisements
• Acquired 30+ hotel to be listed in BookingLokal.com
• Assisted customers and hotels on solving day-to-day operational issues
• Facilitated and supported marketing team members on preparing their campaign operations needs

Sep 2017 – Jun 2018 · 9 mos · Bandung Area, West Java, Indonesia

• Collected 450+ data daily from drivers to support business decision making
• Distributed 1000+ manual payouts to drivers
• Created and executed recruitment & performance management system: Behavior assessment & performance appraisal for 80+ employees
• Recruited 2 data analysts
• Under Nolkesatu Hita Aksata contract.

May 2017 – Sep 2017 · 4 mos · Bandung Area, West Java, Indonesia

Jan 2017 – May 2017 · 4 mos

• Responsible for strategical planning and improvement of Global Volunteer program. Outgoing Global Volunteer (OGV) is a function that is responsible in delivering the value of Global Volunteer program to the participants for their 6 weeks volunteering project abroad. OGV is responsible to ensure customer standard & satisfaction, build and maintain international partnerships with AIESEC abroad, and manage preparation events before the participants depart.

Jul 2016 – Dec 2016 · 5 mos

• Strategic consulting for two main programs of AIESEC; Global Volunteer and Global Talent, where youth go abroad to create positive impact and develop themselves personal and professionally through social project and internship.
• Responsible for doing quality improvement research, performance management, creating a sustain International Relation model and innovations.

Jul 2015 – Jun 2016 · 11 mos

• Handling one of main programs in AIESEC -- Global Citizen, where youth go abroad to create positive impact through social project about education, health, social entrepreneur and environment voluntary for 6 weeks. Experience Delivery Manager is responsible of guiding and mentoring around 100+ exchange participants per year.
• The KPI generally about delivering AIESEC values, be responsible of the exchange participants' development -- before and after the experience, being a mentor that help them to realise their inner-potential while maintaining the quality of their experience by collaborating with AIESEC member abroad and to ensure the positive impact happened.

Jan 2016 – Jan 2017 · 1 yr · Vientiane, Laos

• Responsible for supporting national board of AIESEC in Laos, executing the national board plans and managing the growth of the organization itself.
• Create a marketing tools and gather any material needed for physical marketing. Evaluating promotion tools and helping the national board for the next event.

Jun 2014 – Aug 2014 · 2 mos · Bandung Area, West Java, Indonesia

• Responsible for guiding and assisting exchange participants of Global Volunteer AIESEC in Bandung for 6 weeks during their volunteering project in Indonesia. Exchange Participant Buddies helped to manage the project running, the project was Social Entrepreneur Project, we visited some SMEs like local bakery, local guitar factory, and local accessories maker called 'Droplets' to understand the current condition. At the end of the project all participants presented their suggestions to help the business grow.