Kashish Jain

Program Manager

Gurugram, Haryana, India4 yrs 8 mos experience
AI Enabled

Key Highlights

  • Led development of AI-powered chatbot increasing user retention by 4%
  • Architected custom CRM improving operational efficiency by 35%
  • Managed cross-functional teams to drive product success
Stackforce AI infers this person is a SaaS Product Manager with strong expertise in AI solutions and cross-functional team leadership.

Contact

LinkedIn

Skills

Core Skills

Product ManagementOperations ManagementArtificial Intelligence (ai)Product DevelopmentLeadershipBusiness StrategyFull-stack Development

Other Skills

SQLBigQueryCross-functional deliveryUser storiesAcceptance criteriaOperational trackersReal-time alert pipelinesStrategic ThinkingPrompt EngineeringGitCommunicationSearch Engine Optimization (SEO)Analytical SkillsProblem SolvingPresentations

About

As an Associate Product Manager at Bizup, I lead the development and enhancement of innovative AI-powered solutions. My recent achievements include spearheading the creation of a chatbot that boosted user retention by 4% and an audio translator that enhanced market reach and user satisfaction by 20%. I have also developed custom CRM solutions and advanced chatbots, contributing to significant improvements in operational efficiency and sales. With a Bachelor’s degree in Biotechnology from the Indian Institute of Technology, Delhi, I possess a strong foundation in both technical and business domains. My internships at Rancholabs, Redopact, and Vecros provided me with hands-on experience in market research, data analytics, product design, and full-stack development, further honing my skills in agile methodologies and cross-functional collaboration. I am passionate about leveraging technology to solve complex problems and drive business growth. As a leader, I have managed diverse teams, coordinated major events, and executed advanced SEO strategies to significantly increase web traffic and engagement. In addition to my professional experience, I have held various leadership roles, including General Secretary of B.E.T.A. and BSA Coordinator at IIT Delhi. These positions allowed me to develop my leadership and project management skills, overseeing teams, organizing events, and collaborating with various stakeholders. My technical skills include Python, SQL, React Material-UI, Jira, Google Analytics, and more. I am committed to continuous learning and applying my expertise to drive innovation and success in every project I undertake.

Experience

4 yrs 8 mos
Total Experience
1 yr 6 mos
Average Tenure
1 yr 7 mos
Current Experience

Blinkit

Program Manager

Oct 2024 – Present · 1 yr 7 mos · Gurugram, Haryana, India · On-site

  • Led design launch of an enterprise FC→FC transfer product (transfer logic, prioritization rules, automated rebalancing),improving fulfillment-center availability by 8% and driving an incremental 5 Crore/month in revenue while improving gross margins by 2%.
  • Built operational trackers and real-time alert pipelines with actionable insight flows used by Ops, increasing system availability by 3% and reducing manual interventions.
  • Defined product roadmap, prioritized features using impact/effort scoring and A/B tested replenishment heuristics to reduce stockouts during peak events.
  • Managed cross-functional delivery: spec’d user stories, created acceptance criteria, coordinated engineering, data and Ops for timely releases.
  • Owned KPIs and dashboards (SQL / BigQuery) to measure feature impact and drive continuous improvement.
SQLBigQueryCross-functional deliveryUser storiesAcceptance criteriaProduct Management+1

Bizup

Associate Product Manager

Jun 2023 – Oct 2024 · 1 yr 4 mos · Gurugram, Haryana, India · On-site

  • Initiated and led the agile development of an AI-powered salesman chatbot, resulting in a 4% increase in user retention. Applied cross-functional collaboration, coordinating efforts between development, marketing, and sales teams to enhance product design and GTM execution.
  • Designed and implemented an audio translator, incorporated feedback loop, significantly broadening market reach. Utilized A/B testing to elevate user experience, achieving a 20% uplift in user satisfaction.
  • Architected and delivered a custom end-to-end CRM and order-management product, improving operational efficiency by 35% and CSAT by 45%, while ensuring compliance for payments and settlements.
  • Built market-insight agent (market trends seller intel) using NLP over seller catalog, contributing to an 11% sales lift from targeted recommendations.
  • Led the full-cycle development of a new website from scratch, driving organic traffic to over 150,000+ monthly impressions within four months through advanced SEO strategies, market analysis, and data-driven decisions.
  • Wrote user stories, managed backlog in Jira, and worked closely with engineers design to iterate rapidly.
  • Led a cross-functional team, in a collaborative AI calling initiative, utilizing prototypes and iterative testing to reduce operational costs by 12%, directly impacting the company’s bottom line.
Strategic ThinkingPrompt EngineeringGitCommunicationSearch Engine Optimization (SEO)Analytical Skills+13

Rancho labs

Business Analyst

Dec 2022 – Feb 2023 · 2 mos

  • Conducted market research and developed business models, that significantly contributed to Business strategy planning and GTM strategies. This cross-functional role involved close collaboration with sales and marketing teams to enhance client engagement and secure new business.
Analytical SkillsProblem SolvingBusiness StrategyContract NegotiationProduct DevelopmentBusiness Planning+2

Beta (biochemical engineering technologist association)

2 roles

General secretary

Promoted

Aug 2022 – May 2023 · 9 mos

  • Overseen a diverse team of 20+ members, responsible for publishing newsletters, magazines, and organizing departmental events, while fostering collaborations with other societies and colleges.
LeadershipCommunicationProblem SolvingPresentationsBudgeting

Coordinator

Aug 2021 – Aug 2022 · 1 yr

Business Planning

Plaksha university

Teaching Assistant

Jul 2022 – Jul 2022 · 0 mo · Gurugram, Haryana, India · On-site

Presentations

Vecros

Full-stack Developer

May 2022 – Jun 2022 · 1 mo · Delhi, India

Web DevelopmentReact.jsFull-Stack DevelopmentDjango REST FrameworkCompetitive ProgrammingJavaScript

Redopact

Business Associate

Jun 2021 – Jul 2021 · 1 mo · Faridabad, Haryana, India

  • Conducted market research and developed business models, that significantly contributed to Business strategy planning and GTM strategies. This cross-functional role involved close collaboration with sales and marketing teams to enhance client engagement and secure new business.
GTMMarket ResearchBusiness StrategyGrowth StrategiesCross-team Collaboration

Rendezvous

Security team head

Oct 2019 – Nov 2019 · 1 mo

Time ManagementTeam LeadershipTeam Management

Education

Indian Institute of Technology, Delhi

Bachelor of Technology - BTech — Biotechnology

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