Jul 2025 – Dec 2025 · 5 mos · Toronto, Ontario, Canada

Jan 2025 – Jul 2025 · 6 mos · Toronto, Ontario, Canada

• Streamlined the resource tracking process by automating previously manual data entry tasks, improving efficiency by 40% and ensuring 95% data accuracy.
• Supported the execution of process improvement initiatives by conducting research and gathering data to identify operational inefficiencies.
• Assisted project teams in tracking tasks and monitoring project progress, ensuring deadlines were met and tasks were completed on schedule.
• Engaged with stakeholders through interviews and meetings, gathering key insights to drive business process improvements.
• Created detailed reports and presentations to communicate project progress, status updates, and areas of improvement.
• Collaborated with cross-functional teams, including product and engineering, to streamline operational processes and implement process improvements.
• Managed task lists and maintained accurate project documentation, ensuring all actions were tracked and followed up on.
• Developed and maintained automation workflows using Ansible, streamlining network configuration processes and reducing manual interventions by 40%.
• Designed and implemented real-time dashboards in Power BI and Grafana, enhancing NOC and SOC team monitoring capabilities and improving incident response times.

Sep 2024 – Dec 2024 · 3 mos · Toronto, Ontario, Canada

• Streamlined the resource tracking process by automating previously manual data entry tasks, improving efficiency and accuracy.
• Implemented Microsoft Forms integrated with Excel on OneDrive, leveraging Power Automate to automate data collection from client associates.
• Developed a real-time resource tracking dashboard in Power BI by linking the automated OneDrive Excel file, enabling dynamic updates and visual analytics.
• Provided VPs and directors with 24/7 access to a centralized dashboard, offering instant insights into open profiles, status summaries, and candidate profiles.
• Reduced backlogs and significantly expedited the resource tracking process, enhancing decision-making and operational efficiency for leadership.

Apr 2025 – Feb 2026 · 10 mos · Toronto, Ontario, Canada · On-site

• Leading end-to-end product vision, strategy, and execution for Ccollabonline.ai — an AI-driven collaboration platform connecting creators and brands across North America.
• Designed and built the entire product roadmap, onboarding flows, referral engine, subscription model, and creator marketplace experience using a data-driven and user-centric approach.
• Leading the AI & Data function — developing recommendation systems, verification workflows, analytics dashboards, and automation pipelines to match influencers with brands more efficiently.
• Architecting the platform using Flutter, Firebase, Node.js, and Azure; defining database models, user flows, and system-level logic for creators, clients, and admin operations.
• Built the Influencer Growth & Revenue Engine — enabling creators to earn recurring income through sales acquisition bonuses and verified brand collaborations.
• Overseeing payment systems, subscription tiers, and PayPal-based payouts with automated tracking of commissions and earnings.
• Designing internal AI tools for influencer analytics, engagement scoring, fraud detection, and content performance insights for brands.
• Managing the product design lifecycle — wireframes, Figma prototypes, UI/UX refinement, dark-mode interfaces, and mobile-web responsiveness.
• Running platform scaling initiatives including creator onboarding campaigns, brand outreach funnels, and data-backed marketing experiments.
• Leading cross-functional collaboration across engineering, design, marketing, and creator success to ensure rapid feature delivery and continuous improvement.
• Overseeing analytics across Firebase, Mixpanel, and internal dashboards to measure activation, conversion, retention, and monetization.
• Driving the long-term vision of transforming Ccollabonline.ai into a leading marketplace for brands seeking verified influencers with transparent data and pricing.

Aug 2024 – Sep 2024 · 1 mo · Toronto, Ontario, Canada · On-site

• Architected and deployed a centralized data warehouse and dashboard solution to consolidate and monitor key business and product event data across the organization.
• Integrated multiple data sources—Application Data, HubSpot (CRM), Xero (Accounting Software), and Stripe (Payment Gateway)—through API connections into AWS, ensuring seamless and automated data ingestion.
• Developed robust ETL (Extract, Transform, Load) workflows using AWS Glue to extract data from diverse sources, transform it, and load it into AWS for downstream analysis.
• Configured an automated scheduling mechanism to run ETL jobs every 6 hours, ensuring up-to-date data is continuously extracted and stored in Amazon S3 for scalability and efficiency.
• Connected the data stored in Amazon S3 to Amazon Athena, enabling SQL-based querying for data transformation and analysis within a serverless architecture.
• Integrated Amazon Athena with Tableau to visualize real-time business intelligence metrics by joining various datasets, providing insights into key performance indicators (KPIs) such as:
• Customer Churn Rate (rate of customer attrition over a specific period),
• Monthly Recurring Revenue (MRR),
• Annual Recurring Revenue (ARR),
• Customer Retention Rate, and
• Subscription Models.
• Delivered a real-time, data-driven dashboard for key stakeholders, empowering data-informed decision-making and providing a clear view of product and customer metrics.

Apr 2022 – Nov 2023 · 1 yr 7 mos · Gurugram, Haryana, India · Hybrid

• Working as a part of Global Premium Services Reporting & Insights (GPS), Responsible for driving the strategy, sourcing and delivery of premium consumer products including Membership Rewards, Benefits Programs and other Premium card services to American Express card members.
• Developing & managing scalable reporting and understanding of products for GPS Team, Covering 4 benefit programs across 7 merchant partners for US market.
• Providing analytical insights, Root Cause Analysis and Incremental Analysis into Card Member behaviors, adoption of Premium products and spending patterns across programs. Deep dive into data to provide actionable perception for our partners.
• Made recommendations to improve/streamline processes and systems.
• Acquired knowledge of the implementation methodology and best practices throughout ERP implementations
• Aided in documentation as needed, particularly in understanding client requirements and ensuring the provision of high-quality solutions, Formulated and implemented test plans and test cases for client problems.
• Worked closely with our development teams to guarantee the delivery of client solutions, gaining insight into the full stack of Microsoft technologies.

Sep 2021 – Mar 2022 · 6 mos · Noida, Uttar Pradesh, India · On-site

• As a part of KPMG, I worked on numerous Commercial Transformation consulting engagements for clients in varied sectors.
• Perform Data Analysis, Visualization and Validation as per client’s requirement using ETL Tool, Power BI and SQL.
• In collaboration with a team of colleagues, running commercial diagnostics at clients from different industries, to assess their commercial capabilities and different drivers of commercial performance and making recommendations to improve their commercial setup.
• Building scalable & repeatable analytics and diagnostics to help clients get critical insights quickly and efficiently, to shape effective commercial transformation.
• Collaborated with cross-functional teams to analyze data requirements, design scalable ETL solutions, and troubleshoot issues, resulting in streamlined data integration processes.
• Analysed data to identify growth opportunities, trends, and customer behaviour patterns.
• Collaborated with Sales, Marketing, Product Marketing, and operations to develop actionable initiatives for growth.
• Utilized data insights to optimize customer acquisition and monetization strategies.
• Communicated findings and recommendations to stakeholders through reports and presentations.
• Spent time learning from customers, our sales group (SDR, Account Executives), marketers, and operations.
• Supported senior business analysts in research, data analysis, and process documentation for ongoing business improvement projects.
• Conducted interviews with key stakeholders to collect relevant data and insights for process improvements.
• Assisted in managing tasks and tracking project progress to ensure timely execution of deliverables.
• Created Excel-based reports to analyze data and communicate findings to project teams and stakeholders.

Jun 2019 – Jan 2021 · 1 yr 7 mos · Noida, Uttar Pradesh, India

• In collaboration with a team of colleagues, running commercial diagnostics at clients from different industries, to assess their commercial capabilities and different drivers of commercial performance and making recommendations to improve their commercial setup.
• Delivered projects using Agile methodologies, ensuring efficient and adaptive project execution. Elicited requirements and analyzed feasibility to ensure solutions/initiatives achieved the expected business outcomes.
• Streamlined and automated the process of data sanitization using the ETL tool Alteryx, integrating it to our database and reducing manual effort by 85%
• Developed informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements.
• · Building and performing automated scripts and test cases for Samsung Signage products using Selenium, MDC tool. Signage products are used to display high-quality content.
• · Automated the features of the NOC server using Selenium which is made by SRI-D, the NOC server monitors the signage devices of Samsung across the world.
• · Worked on the MagicInfo Server which enables users to send different contents on LFDs. MagicInfo server is a smart, intuitive solution available standard on a variety of commercial displays.
• Data Processing & Quality Improvement: Develop and implement procedures for data processing, ensuring improved quality and accuracy.
• Develop, execute, and maintain test cases in assigned functional areas..
• Involved in the Design, Development, and Unit Testing of the Project.
• Developed reports, prepared communication, and made presentations for various business stakeholders.
• Performed end-to-end solution & quarterly regression testing within technical capabilities.
• Worked independently and as part of a larger cross-functional QA team to ensure quality is maintained throughout all stages of the software development lifecycle.

Mar 2019 – May 2019 · 2 mos · Noida, Uttar Pradesh, India

Jun 2018 – Aug 2018 · 2 mos · Gurugram, Haryana, India

Jun 2017 – Aug 2017 · 2 mos · Gurugram, Haryana, India

Apr 2017 – Jun 2017 · 2 mos · Delhi, India

Jan 2017 – Feb 2017 · 1 mo · Delhi, India