May 2022 – Present · 4 yrs · Remote

• Boutique consultancy delivering Fractional CPO, Advisory Work, executive coaching, DEI strategy, L&D Strategy, M&A and culture transformation for global tech, banking, and scale-ups.
• Achievements
• Built/led teams in 30+ countries, scaled 5 companies from 50–650 people.
• Supported $200M+ fundraising, integrated 5 major acquisitions globally.
• Glassdoor 4.7–4.8, Employee NPS up to 80%.
• Global awards: Most Inspiring HR Leader, Best Mental Health Strategy, Most Loved Workplace®.
• Launched 30+ leadership/engagement programs; led 100+ global sessions/events.

Oct 2021 – Jun 2022 · 8 mos · London Area, United Kingdom

• Grew employee base by 50% in six months (350 global).
• Built full-stack people function; Won ‘Most Inspiring HR Leader of the Year
• Built HR Function Globally - Onboarding, Leadership Program, Reward Strategy and Wellbeing Program

Oct 2020 – Nov 2021 · 1 yr 1 mo

• Led HR through Series C to IPO, scaling 200 to 600+.
• Award-winning wellness, D&I, and recognition programs.
• Launched a comprehensive wellness program (mental, social, physical, career, financial health), including mental health first aiders, in-house psychologists, and global wellness retreats.
• Won Best Mental Health Strategy in the Workplace

Jan 2018 – Oct 2020 · 2 yrs 9 mos

• Built and scaled Flywire’s global HR function, supporting growth from Series C to IPO (NASDAQ: FLYW), scaling from 200 to 600+ employees in 4 years.
• Established Talent Acquisition, Business Partnering, L&D, and Reward functions across six continents.
• Created FlyMates First (Diversity, Inclusion & Belonging), launched Fly-Foundation
• Led two global Acquisitions
• Achieved a 4.8 Glassdoor rating

Jan 2017 – Dec 2017 · 11 mos · London, United Kingdom

• As Chief People Officer for Kambi, I am responsible for leading the entire global HR Function for Kambi with almost 600 people across 6 offices. Reporting directly into our CEO I oversee all facets of Talent Acquisition, Employee Culture, Employee engagement; Learning and Development, Talent Management organizational design & development; and strategic and operational employment advice.

Dec 2014 – May 2016 · 1 yr 5 mos · London, United Kingdom

• Reporting directly into the CEO UK, I am responsible for leading the entire HR Function for Regus UK in all facets of recruitment; employee relations; employee engagement; learning and development, organisational development; and strategic and operational employment advice.
• Achievements
• Increased Employee engagement by 60% within 9 months
• Increased NPS (Net Promoter Score) for Customer Service by 61% within 9months
• Designed and Implemented a Full Induction and Training Program for all our employees
• Reduced Recruitments costs by over 500,000 GBP and Temp Costs by over 1 million GBP
• Fully transformed the entire HR Function
• Designed and Implemented a People Leader and Coaches Program
• Successfully acquired and Integrated Avanta Serviced offices (200 employees)

Apr 2013 – Apr 2014 · 1 yr · Melbourne, Australia

• Achievements
• Led Re- Organisation, communication and engagement Strategy for a newly formed Business Unit
• Developed a Career Development Program, People Leader Training, Goal Setting, Salary Discussion Training
• Increased workforce by 33% within a year through growth within IT, Strategy and Product
• Employee Engagement scores increased by over 25%
• Led a new Culture Change Program across the organization
• Developed and led Hackathons and Women in IT Initiatives

Mar 2010 – Dec 2012 · 2 yrs 9 mos · London, United Kingdom

• Major Achievements
• Launched a Professional Certification Program
• Rolled out a Career Development Framework and trained over 2000 employees in UK, US, Europe and Asia
• Developed an entire talent management and succession framework
• Led a work stream for designing and implementing success factors, global role functions for technology, career paths, career fairs and mobility forums
• Developed and implemented a new promotion process
• Devised a mentoring program and matched over 350 mentoring relationships
• Personally coached and developed over 50 people to achieve AVP, VP, Director to promotion
• Led the cultural transformation to bring a new technology organization together (from 800 to 2200 internals)
• Led the people aspect of outsourcing our production technology functions to India, Russia, Manila, Jacksonville (Florida) and Birmingham
• Designed a program called Being the CEO of your Career rolled out globally to over 1000 employees across Global Technology Operations (Russia, Germany, UK, Australia, Singapore, Florida, New York, Manila, India , Sth America ) and was used also for Graduate Training and the Talent Academy
• Led redesign Talent Academy for our top 250 employees at AVP and VP level and overall 92% of the feedback was excellent
• Led the redesign of trainee and graduate trainee program and owned it operationally

Sep 2008 – Dec 2009 · 1 yr 3 mos · London, United Kingdom

• Revamped and redesigned the Global Tech graduate program, significantly increasing development opportunities and visibility for graduates.
• Introduced and developed the Global Tech newsletter, regularly distributed to over 500 colleagues on behalf of the UK/APAC CTO.
• Created a standardized global process and comprehensive information pack to enable CTOs to engage consistently with business partners and clients.
• Achieved a 97% employee satisfaction rate in feedback from Town-Hall communications.
• Developed and rolled out a targeted Talent Acquisition Strategy, advancing organizational objectives.
• Established and led a Virtual Communications Team across APAC and the UK, driving collaboration and communication effectiveness.

Oct 2005 – Jun 2008 · 2 yrs 8 mos · Melbourne, Australia

• Major Achievements
• As part of the NAB’s Talent Program I was seconded to Reach Foundation as a developmental opportunity to work for a non for profit organisation for initially 12 months which was extended to 3 years.
• Awarded Woman of the week in our National Australian newspaper for my contributions in changing the lives of over 300 young individuals
• Increased revenue Reach Foundation, by securing over 1 million dollars in sponsorship and in kind donations for through my networking and effective relationship building.
• Coached, mentored and assisted more than 300 young Australians to pursue and achieve their dreams which ultimately changed their lives
• Engaged over 300 Business Leaders to help support our young people in achieving their dreams, my means of providing coaching, mentoring, employment opportunities, sponsorship and in kind donations
• Developed, organised and led a Good Will Business Trip to West Africa, Mali with 25 Business Leaders and young Reach Leaders
• Created opportunities through the media for both Reach and the National Australia Bank to be in the public eye and raise their profile
• Created three new successful programs in Reach which helped take the organisation to a new level

Dec 2004 – Sep 2005 · 9 mos

• Major Achievements
• Created and rolled out a talent program to retain and develop our high potential’s and high performers at all levels
• Developed and facilitated a high performance people program for over 1000 technology employees
• Designed and implemented numerous programs including career and capability, people leader, graduate, innovation and recognition for Global Technology.
• Developed and implemented an external and internal communications strategy
• Awarded employee of the month for outstanding contribution to the business
• Employee engagement scores doubled within a year

Mar 2003 – Dec 2004 · 1 yr 9 mos

• HR Generalist: Partner with the business to offer strategic and tactical advice on all people and culture issues by providing a professional relationship between the Technology and P&C. (Recruitment, ER, Training and Development, Graduate Program, Talent Management, Succession, Remuneration, Performance Management, Employee Engagement)
• Major Achievements
• Designed and Implemented a Career Framework to offer employees career paths for either technical or leadership roles
• Created a people leadership program
• Increased employee engagement by 35%

Nov 2001 – Mar 2003 · 1 yr 4 mos

• The Global Finance Practice (including Finance, Tax, Legal, Risk, Investor Relations and Audit) consists of over 800 people globally. My overall responsibility was to Lead the reorganization and restructure of global restructure & facilitate a cultural change agenda to establish a brand new Finance organization.
• Major Achievements
• Created a global finance organization and community (front, back and middle office – which allowed for streamlining of all processes templates, improving customer satisfaction by 40% and saving over 100 million AUD)
• Designed and implemented employee forums - Coffee Clubs/ information fairs/induction packs/enhanced communication events
• Developed a talent management strategy for all levels – the rest of the bank followed suit afterwards
• Created a finance career model and curriculum
• Complete restructure with no tribunal claims
• Increased contribution to diversity targets
• Successfully set up the first global finance graduate program
• Received an outstanding performance evaluation – only 3% of entire workforce receive this rating

Oct 1999 – Oct 2001 · 2 yrs

• Major Achievements
• Led the global talent review process for all senior managers (over 1500 people Involved).
• Developed and facilitated training for over150 Global HR Directors and Managers around the talent review process
• Developed strategies to establish reporting and metrics for business units to assess senior management capability
• Led the integration of the performance and talent management process in conjunction with remuneration and rewards
• Developed and implemented a global performance framework across two large business segments (including the development of communication packs, learning modules & workshops) for 10,000 employees
• Established global role families and generic role descriptions for all jobs in the organisation to establish a cornerstone for a flexible and robust job design process, building, organising and managing the organisation’s resources through clear and definable structure
• Devised a global generic skills dictionary

Jun 1999 – Oct 1999 · 4 mos

• I was Account Manager for major clients such as Heinz, NZ Dairy Board, CPA, JB Were, Pacific Dunlop, Pacific Access Australia Wheat Board.

Jun 1998 – Jun 1999 · 1 yr

• MET is a government agency that employed over 8,000 people. I was initially employed on a two-week contract but this was extended until my VISA expired. During that period my role expanded to include the Facilitation of the High Potential Feeder-group and Executive Development
• Major Achievements
• Developed, marketed, and launched a “Lunch n’ Learn Series” & Training Learning Series Program for all staff - over 1,000 participants
• Facilitated senior executive & high potential dialogues/seminars
• Conducted training workshops and facilitated classroom training for senior management
• Designed and led the recognition program (3000 employees).
• Identified and negotiated all external training providers

Jun 1996 – May 1998 · 1 yr 11 mos

• Major Achievements
• Established a brand new HR function which previously did not exist (Induction, Recruitment, OHS, Training & Development, Policy Development, ER)
• Developed a customer visitor program to enable production workers to enhance communications with sales representatives
• Negotiated an EBA with unions to change working hours and conditions
• Promoted to HR Manager for the State within a 6 months

Jun 1995 – May 1996 · 11 mos

• I was employed by Ansett as a vacation student do conduct data analysis on their Employee Opinion Survey (EOS), but I provided a report to the National Reservation Manager to confound my findings and was employed for an extra year whilst completing my Graduate Diploma in Applied Psychology. I was offered a full time position as a Data analyst but took up a role with BHP.
• Major Responsibilities
• Applied statistical analysis on over 1000,’s surveys and wrote a paper summarising my results
• Performed a training need analysis for, Reservation Sales Agents, nationally at Ansett Australia.