Krishna Veer Singh — Co-Founder

🚀 Co-founder & Visionary | Transforming Mental Health at Scale | Leading Social Impact I am the proud co-founder of LISSUN, a groundbreaking mental health company dedicated to making a meaningful difference in the lives of thousands. In just a short span of 1.5+ years, LISSUN has become an integral part of over 30,000 individuals' lives across 40+ cities, emerging as a dominant force in the field of mental health. Our mission is to integrate mental health practices seamlessly into daily life, enhancing our customers' well-being throughout their personal care journey. With over 100+ clients, primarily healthcare providers and educational institutions, we are revolutionizing the approach to mental health from day one. 🌟 Key Achievements: :- Spearheaded the growth of LISSUN, achieving unparalleled success and becoming one of the largest players in the mental health domain. :- Pioneered a holistic approach by reaching out to the underserved 80% and transforming mental health solutioning. :- Positioned LISSUN as a pioneer by reimagining the landscape and making an impactful difference in the lives of thousands. 🏆 Global Experience & Expertise: Before co-founding LISSUN, I had ~17 years of international experience building organizations and delivering exceptional results for customers. My expertise lies in P&L Ownership, Strategy Development, Operational Excellence, and Global Leadership. 🌍 Impacting Millions through Innovation: Before confounding LISSUN, I had the incredible opportunity to create a substantial impact at scale, revolutionizing India's two largest internet marketplaces, Flipkart and Uber. As an intrapreneur, I was pivotal in devising, launching, and scaling units and organizations that set industry standards. My rare experience operating at the intersection of Growth, Profitability, and Customer Trust has been instrumental in achieving remarkable outcomes. 💡 Driven by Social Change: Beyond my professional pursuits, I am deeply driven by socio-economic issues, firmly believing in the collective power to lead transformative change. Helen Keller's inspiring words resonate with me: "Alone, we can do so little; together, we can do so much." 👨‍👧‍👦 Family and Inspiration: As a loving father of two charming kids, I find constant inspiration in their innocence and zeal for a better future. Their unwavering support encourages me to continue creating and contributing toward a brighter tomorrow. Let's connect and collaborate to drive lasting change and make a positive impact together!

Stackforce AI infers this person is a Healthcare and Technology leader with extensive experience in operational excellence and business development.

Location: Gurugram, Haryana, India

Experience: 21 yrs 5 mos

Skills

Business Development
Leadership
P&l Management
Trust & Safety
Operational Excellence
Corporate Strategy
Product Management

Career Highlights

Co-founded LISSUN, impacting over 30,000 lives.
17 years of international leadership experience.
Pioneered mental health integration into mainstream healthcare.

Work Experience

Lissun

User, Founder & Builder (4 yrs 10 mos)

Droom

President & Head - Marketplaces (1 yr 1 mo)

Uber

Regional General Manager, Head- West India (1 yr)

General Manager, Head of Trust & Safety, India & South Asia (2 yrs 9 mos)

Flipkart

Director, Marketplace (1 yr 4 mos)

Ericsson

General Manager, Head - Operational Excellence, Network Operations (2 yrs 2 mos)

Senior Manager, Corporate Strategy & Programs, MD Office (10 mos)

Intel

Senior Process Engineer, Microprocess Product Development (3 yrs 6 mos)

IBM

Process Development Intern (3 mos)

University of California, Riverside

Graduate Researcher (3 yrs 11 mos)

Technical University, Dresden

Research Intern (2 mos)

AkzoNobel

Management Trainee (2 mos)

Education

Master of Business Administration (MBA) at Indian Institute of Management Ahmedabad

PhD at University of California, Riverside

Master of Technology at Indian Institute of Technology, Delhi

Bachelor of Technology at Indian Institute of Technology, Delhi

Senior Secondary at S.D. Public School

Krishna Veer Singh

Co-Founder

Gurugram, Haryana, India21 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Co-founded LISSUN, impacting over 30,000 lives.
17 years of international leadership experience.
Pioneered mental health integration into mainstream healthcare.

Stackforce AI infers this person is a Healthcare and Technology leader with extensive experience in operational excellence and business development.

Contact

Skills

Core Skills

Business DevelopmentLeadershipP&l ManagementTrust & SafetyOperational ExcellenceCorporate StrategyProduct Management

Other Skills

Program ManagementMarket AnalysisTeam LeadershipMarketplace ExperienceComplianceTeam BuildingAnalyticsStrategy DevelopmentCompetitive AnalysisPatent FilingChange ManagementBusiness AnalysisSemiconductorsSix SigmaStrategic Planning

About

Experience

21 yrs 5 mos

Total Experience

2 yrs 8 mos

Average Tenure

4 yrs 10 mos

Current Experience

Lissun

User, Founder & Builder

Aug 2021 – Present · 4 yrs 10 mos · Gurugram, Haryana, India · On-site

When we had a fresh look at the Mental Health field, we defined the value chain for the same in the following 6As: Awareness, Acceptance, Anonymity, Access, Affordability, and Assurance. When we analyzed the field through these 6As, a couple of things starkly stood out for us. There is a piecemeal approach to solving for mental health, and the way folks are reaching out to customers is limited.
Hence LISSUN distinctly stands for two things: End to End solutioning for mental health and integrating mental health into larger healthcare and other impactful usecases like Education & Child Neurodevelopmental Issues
When most of the existing solutions focus on solving for aware 20%, we are reimagining to reach the other 80%. Therefore, our focus is a B2B2C approach to customer acquisition by partnering with establishments for high-stress use cases such as infertility, oncology, nephrology, rehab, competitive exams etc. In summary, we see LISSUN as a massive opportunity to integrate Mental Health into mainstream Healthcare and other usecases

P&L ManagementLeadershipBusiness DevelopmentProgram ManagementProduct Management

Droom

President & Head - Marketplaces

Jul 2020 – Aug 2021 · 1 yr 1 mo · Gurgaon, Haryana, India

Responsible for the overall marketplace and P&L for all the categories

P&L ManagementLeadership

Uber

2 roles

Regional General Manager, Head- West India

Jun 2019 – Jun 2020 · 1 yr

:- Heading P&L for region West India across 15 major cities owning key metrics of revenue growth, profitability, and employee satisfaction
:- Analyzing competition & price indices and spearheading new markets and/or products launch from scratch. Managing marketplace by balancing supply and demand
:- Leading the supply growth for all the products of Uber (Car Segment – Premier, Go, Intercity & Uber XL, Uber Auto, and Moto taxi); directing teams to acquire new partners/vehicles for new & existing marketplaces
:- Leading a large team; responsible for the team’s performance, compensation, growth, and recruitment
:- Representing Uber, as a regional leader and spokesperson. Regular interaction with Media (all channels Print, Online, and TV)
:- Interacting & managing external stakeholders for Uber in the region; liaising with Government Regulators such as Elected Representatives, Bureaucrats especially in Transport Departments, and State/Local Law Enforcement Officials

P&L ManagementMarket AnalysisTeam Leadership

General Manager, Head of Trust & Safety, India & South Asia

Aug 2016 – May 2019 · 2 yrs 9 mos

:- Responsible for TRUST & SAFETY and MARKETPLACE EXPERIENCE in Region India & South Asia (India, Sri Lanka, Bangladesh). Manages four functions as part of this unit: Safety, Quality of Experience, Compliance & Fraud.
:- Ensure customers safety & best in class marketplace experience BEFORE, DURING & AFTER ride. Responsible for thinking through every aspect of Safety then develop/create processes and products to remove gaps and/or bring innovation.
:- Solving problems of customer experience across complete value chain for each & every ride across products
:- Member of Company's Leadership Team in India & South Asia

Trust & SafetyMarketplace ExperienceCompliance

Flipkart

Director, Marketplace

Apr 2015 – Aug 2016 · 1 yr 4 mos · Bengaluru Area, India

Director for Marketplace Trust & Safety. Making Flipkart the most trusted marketplace for all buyers & sellers by solving for problems like counterfeits, frauds, product and service quality
:- Strategy & Vision: Defining & implementation for Trust & Safety
:- Product management: Defining product asks, communication with stakeholders, prioritization with engineering, metric definition
:- Building team (from scratch), hiring leadership, vendor assessment & management.
:- Member of Company's Leadership Team

Trust & SafetyProduct ManagementTeam Building

Ericsson

2 roles

General Manager, Head - Operational Excellence, Network Operations

Feb 2013 – Apr 2015 · 2 yrs 2 mos · Noida Area, India

:- Responsible for process excellence, employee motivation, analytics, strategy
development & deployment for Network operations.
:- Member of Unit's Leadership Team & Company's Extended Leadership Team
1. Analytics & Process Excellence:
: Performance Monitoring: Target Driver for the Unit, Responsible for Target Setting and Unit performance management.
: Quality Champion for Unit: Responsible for driving management reviews, audits, and assessments within the organization and drive various quality initiatives
: Setup Business Intelligence function as part of Operational Excellence
2. Employee Excellence:
: Running an inhouse program to develop on the job competence for a population of 1800+ employees. Spearheaded product development of Internet based Test tool
: Running an umbrella program to increase engagement all levels of employees
: Study on Employee Engagement in ICT Services with IIM Ahmedabad
3. Startegy Development and Alignment:
: Responsible for Developing and Deploying Functional Strategies for the Unit
: Completed whole Strategy Alignment & Setting exercise. Defined Strategic Focus Areas for Unit for 2014, 2015 and corresponding execution monitoring
4. Program Excellence & Management:
: Setup Program Management function for the Unit.
: Special focus on following Programs: Automation, Innovation by Employees & Communicating to the last employee

Operational ExcellenceAnalyticsStrategy Development

Senior Manager, Corporate Strategy & Programs, MD Office

Apr 2012 – Feb 2013 · 10 mos · Noida Area, India

:- This position was part of a leadership program where I lead the Corporate Strategy function.
:- Worked with MD of the organization to define and operationalize strategies both at local and global scale.
:- Drove various strategic programs coordinating with various internal and external stakeholders
:- Represented organization in various international forums across Ericsson
:- Product management: Developed a product for clients clearly showing
impact of offshoring to India on a click of a button
:- Led restructuring program of the company (~10000 employees) by working
with various stakeholders inside and outside Ericsson India

Corporate StrategyProduct Management

Intel

Senior Process Engineer, Microprocess Product Development

Oct 2007 – Apr 2011 · 3 yrs 6 mos · Hillsboro, OR, USA

Formulated and implemented strategies to scale-up new technologies from R&D to production in world’s most advanced microprocessor product development facility
:- Product Management: Defining product specs, quality & performance parameters and designing corresponding processes and metrics to achieve the same.
:- Analytics: Analyzed very large amount of data & draw insights like trends, gaps, false failures by using advanced statistical methods like Statistical Process Control (SPC), Design of Experiment (DOE) & Weibull Analysis
:- Operations Management: :- Received 2 operational excellence awards. One for significantly increasing machine availability by 10% and capacity by 50%. Second was for fastest production of a new product in Intel’s history

Product ManagementAnalytics

Ibm

Process Development Intern

Jun 2006 – Sep 2006 · 3 mos · Albany, NY, USA

:- Conducted competitive analyses on different lithography techniques for market adaptability and technical feasibility.
:- Filed a patent on better heat removal from silicon chip (crucial future road block) using nano-materials: US Patent # 8933559, 8299605

University of california, riverside

Graduate Researcher

Sep 2003 – Aug 2007 · 3 yrs 11 mos · Riverside, California

Developing next generation materials to be used in in solar cells & semiconductors products
:- Defining roadmap for material development by doing industrial and scientific benchmarking & analysis. Building strategic alliances with industry by providing value-based research services
:- Published 10+ peer-reviewed research papers
:- Inventor Recognition Award by Semiconductor USA Research Corporation (SRC) for filing one of the best patents (UC)

Competitive AnalysisPatent FilingProduct Management

Technical university, dresden

Research Intern

May 2002 – Jul 2002 · 2 mos · Dresden Area, Germany

:- Testing and analysis of a compressor for its use in Mixed Gas Joule Thomson refrigerator and making recommendation for its deployment in the concerned department

Akzonobel

Management Trainee

May 2001 – Jul 2001 · 2 mos · Bangalore Area, India

:- Optimized the operational performance of the Production Planning and Control (PPC) process for the whole factory, by process mapping to identify bottlenecks and exceptions