Aug 2021 – May 2023 · 1 yr 9 mos · Bengaluru, Karnataka, India

• Led programs for Google Assistant - Next Billion Users, Infrastructure migration and User Privacy.

Dec 2019 – Aug 2021 · 1 yr 8 mos · Gurugram, Haryana, India

• Responsible for driving program management in technology for Consumer Experience (Android, iOS, Web), Growth – Acquisition and Loyalty, Online Travel Agency (OTA), Corporate

Apr 2016 – Dec 2019 · 3 yrs 8 mos · Mumbai Area, India

• As part of the Group Management Cadre (GMC) programme, I worked with Mahindra Group Strategy (internal consulting division) and Financial Services sector (Mahindra Insurance Brokers)
• Key responsibilities :
• Strategy – Identification of business opportunities, Competition research, Customer research, Building Corporate and Business Strategy, Project Management Office (PMO)
• Product Management – Website design and development (UI/UX and feature roadmap), channel management (set up of distribution channel and business sourcing partnerships)
• Digital Marketing – Content marketing, Email marketing, Campaign execution
• Brand Management – Build brand awareness, Brand communication strategy, Brand positioning

Apr 2015 – Jan 2016 · 9 mos

• Among top 9 applicants selected across India for the first student team
• Attained 50% unique views and 20% engagement; designed newsletters for business clients
• Revived live chats with traffic share of 20% and implemented user-friendly feature for Calendar
• Curated content and handled social media presence which saw post reach of over 1500 users

Apr 2015 – May 2015 · 1 mo · Gurgaon, India

• Digital activation plan for air purifiers and humidifiers
• Designed conceptual framework and mapped consumer decision journey to collaterals
• Conducted competitor benchmarking and agency briefing for video concepts and storyboards

Jun 2013 – Jun 2014 · 1 yr · Noida Area, India

• Was a part of Technology team of 99acres.com
• Responsible for Search Engine Marketing module that contributed to 20% of search traffic
• Developed Dealer Rating that was intended to seek feedback from users about dealers ; initiated its performance analysis
• Implemented intent layer that aimed at improving user experience by asking them their search preferences instead of directing them to default search webpages of the site . It contributed to site traffic and reduced bounce rate

Jun 2012 – Jul 2012 · 1 mo · New Delhi Area, India

• Schemes Management Information System
• Developed modules which allowed the centre and states to manage the funds allocation
• Focused on proposals received from states, sanctions, releases and utilization certificates

Jul 2011 – Jul 2011 · 0 mo · Noida Area, India

• Developed the business case for Cloud Computing and its impact on the company
• Analyzed how Cloud Computing could be leveraged in the corporate arena
• Responsible for collating data from four telecom circles which aided in timely completion of the team’s project

Dec 2010 – Jan 2011 · 1 mo · New Delhi Area, India

• Networking Traffic Management and Optimization
• Assisted Network Administrator in traffic monitoring and analysis

Jun 2009 – Jul 2009 · 1 mo · Noida Area, India

• Developed a business case for Software Development Life Cycle
• Assisted in Workflow testing