Jan 2021 – Mar 2022 · 1 yr 2 mos · Seattle, Washington, United States

Nov 2019 – Dec 2020 · 1 yr 1 mo · Dodgeville, Wisconsin

• Recommendation Engine
• Website Internal Search
• eCommerce Personalization
• Digital Analytics
• A/B Testing
• Search Engine Optimization
• Funnel Optimization

Oct 2019 – Nov 2019 · 1 mo

Aug 2018 – Dec 2018 · 4 mos · Dallas/Fort Worth Area

• Recommended international market entry strategy by analyzing customers behavior and forecasting demand
• Evaluated business goals, strategies, KPIs, competitors, and supplier relationships to formulate a go-forward strategy

May 2018 – Aug 2018 · 3 mos · Seattle, WA

• Established relationships with 27 enterprise customers across different time zones and conducted survey for 20k users to understand customer pain points and challenges with the current approach in development and operation
• Established success metrics, product vision and roadmap plan for Amazon Elastic Container Services by analyzing competitive landscape and evaluating existing services, thereby identifying a new opportunity for the business unit
• Collaborated with engineering and design teams to create wireframes and evaluate product design and customer requirements against design and engineering resources, which helped expedite deliverables

Jun 2015 – Jun 2017 · 2 yrs · New Delhi Area, India

• Aligned strategy and reduced risk of >200mn users by collaborating with Microsoft after diagnosing security loopholes, developing best practices and delivering training, establishing relationships with 18 organizations
• Shipped product in Bangladesh and India after competitive analysis, market research, and online trends analysis
• Mentored a multi-disciplinary 8-member engineering team to establish a research lab and automated malware data analysis by enforcing machine learning (supervised and unsupervised); project yielded $1M in annual savings
• Led 3-member team to integrate mobile and desktop versions of the product by establishing synchronization and presented senior management with price review of 20% decrease, resulting in a 50% sales increase

Jun 2014 – Jun 2015 · 1 yr · New Delhi Area, India

• Incorporated new methodology to analyze coding practice gaps and improve malware scan and detection rate, resulting in the fastest antivirus in the industry, surpassing the fastest by 2.7%
• Engineered website monitoring feature that collected data and implemented quantitative skills to replace the existing paid 3rd party counterpart, saving $100K annually and adopted as the product USP
• Engineered dashboard, digital wallet checkout, and USB Data Protection software
• Conducted customer surveys and identified user personas to build the front-end UI and backend communication for antivirus desktop application

May 2013 – Jul 2013 · 2 mos · Kaohsiung City, Taiwan

• Implemented a realistic simulator for a differential wheel drive robot and various sensors using Javascript and two-dimensional physics library(Box2Djs) coordinating with a 6-member team
• Organized 2nd Taiwan Humanoid Competition in which over 200 groups participated from over 25 countries
• Acted as a teaching assistant for 150+ students during a robotics workshop

May 2012 – Jun 2012 · 1 mo · New Delhi Area, India

• Developed a Router Monitoring tool that reported up and down time through an alarm system, resulting in improved up time by ~10%