Kunal Kumar — Operations Associate
As a Manager at BYJU'S Upgrades, I lead a team of business development associates who are responsible for generating leads, converting prospects, and retaining customers for the online learning platform. I have over two years of experience in this field, having started as a Business Development Associate and then becoming a Team Lead at Byjus. I have a B.Tech in Computer Science from Shankara Institute of Technology, Jaipur, and I am proficient in Microsoft Office and C++. My core competencies include sales, marketing, communication, negotiation, and problem-solving. I am passionate about education and technology, and I strive to deliver high-quality learning experiences to students across the country.
Stackforce AI infers this person is a Customer Relationship Management expert in the EdTech industry.
Location: Bengaluru, Karnataka, India
Experience: 7 yrs 6 mos
Skills
- Customer Relationship Management (crm)
- Team Management
- Customer Success
- Customer Relations
- Business Support
- Customer Support
Career Highlights
- Proven track record in customer relationship management.
- Strong leadership skills in team management.
- Passionate about enhancing educational experiences.
Work Experience
Khatabook
Assistant Manager (2 yrs 9 mos)
BYJU'S
Customer Relationship Management - Team Lead (5 mos)
Senior CRM Specialist (2 yrs 4 mos)
Knack Global
SME - Team Lead (1 yr)
Amazon
Customer Support - Team Lead (1 yr 1 mo)
Education
Bachelor of Technology at Shankara Institute of Technology,jaipur
