Kunal Pal

Associate Partner

Bengaluru, Karnataka, India17 yrs 4 mos experience

Highly Stable

Key Highlights

Proven expertise in Quality Assurance and Project Management.
Strong background in Lean Six Sigma methodologies.
Effective stakeholder engagement and process improvement skills.

Stackforce AI infers this person is a Quality Assurance and Process Improvement specialist in the B2B SaaS industry.

Contact

Skills

Core Skills

Quality AssuranceProject ManagementLean Six Sigma

Other Skills

Action PlanningActive ListeningAdherenceAnalytical SkillsAttention to DetailAttritionBusiness ContinuityBusiness Continuity PlanningBusiness DevelopmentBusiness PlanningBusiness Process ImprovementBusiness Process ManagementBusiness ReviewsCapacity PlanningCapacity Utilization

Experience

17 yrs 4 mos

Total Experience

3 yrs 3 mos

Average Tenure

9 mos

Current Experience

Infosys

Senior Manager Quality and Transformation

Sep 2025 – Present · 9 mos · Bengaluru, Karnataka, India

Quality Control, Process Improvement Opportunity identification, Project Management, Stakeholder Management,

Quality ControlProcess ImprovementProject ManagementStakeholder ManagementQuality Assurance

Accenture

Manager Quality and Business Transformation

Sep 2023 – Aug 2025 · 1 yr 11 mos · Hyderabad, Telangana, India · On-site

Lean Six SigmaService DeliveryStrategic PlanningPerformance ImprovementCustomer SatisfactionQuality Analysis+6

Genpact

Assistant Manager Quality Assurance

Dec 2018 – Sep 2023 · 4 yrs 9 mos · Hyderabad, Telangana, India

Gap AnalysisDaily OperationsActive ListeningStrategic PlanningModernizationCorrective and Preventive Action (CAPA)+32

Tata consultancy services

Team Leader Quality

Feb 2015 – Nov 2018 · 3 yrs 9 mos · Kolkata, West Bengal, India

Gap AnalysisDaily OperationsActive ListeningStrategic PlanningCorrective and Preventive Action (CAPA)Performance Improvement+18

Ibm

Billing Specialist

Feb 2011 – Feb 2015 · 4 yrs · Kolkata, West Bengal, India

Daily OperationsAttention to DetailEmerging TrendsTime Management

Sparsh bpo services limited

Customer Service Representative

Dec 2007 – Feb 2010 · 2 yrs 2 mos · Kolkata, West Bengal, India

Daily OperationsAttention to DetailTime Management

Education

Calcutta University, Kolkata

Bachelor's degree — Arts

Jan 2004 – Jan 2007

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