Sep 2024 – Dec 2024 · 3 mos · Boston, Massachusetts, United States · On-site

May 2024 – Aug 2024 · 3 mos · Boston, Massachusetts, United States · Hybrid

• Expanded myHealth Pay - a payment system based on Spring MVC; from handling 10k to over 30k monthly transactions.
• Engineered a transaction processing module, utilizing Hibernate and MYSQL; elevated transaction efficiency by 20%.
• Integrated microservices architecture in myHealth Pay by decomposing the monolithic backend into independently deployable services and 40% less downtime, enhancing system reliability.
• Created an asynchronous service with thread executor, streamlining onboarding & reducing manual API workload by 80%.
• Develop and integrate calendar functionality using TypeScript to enhance scheduling and event management capabilities.

Jul 2023 – Dec 2023 · 5 mos · Palo Alto, California, United States · Hybrid

• Led design and development of an Angular web application, enabling real-time project tracking/allocation and monitored project status, phases and priority, improving resource allocation efficiency from 6 to 8 tickets per day.
• Coded Excel upload functionality using Redis, optimizing database transactions; slashing processing time from 1.3s to 0.5s.
• Established key performance indicators (KPIs) with cross-functional teams, focusing on reducing ticket resolution time from 48 hours to 24 hours, increasing the incident closure rate to 90% within 24 hours, and minimizing repeat tickets.
• Developed comprehensive data visualization reports using PowerBI, uncovering key insights into geographical ticket distribution and data inconsistencies, saving the company $640,000 annually in revenue by cutting operational costs.
• Created and maintained an extensive knowledgebase on SharePoint, streamlining information
• accessibility and documentation. Reduced information retrieval time by 30%, facilitating team access to critical processes and documentation.

Jul 2020 – Aug 2022 · 2 yrs 1 mo · Gurugram, Haryana, India · Hybrid

• Computed an algorithm for automating complete/partial SharePoint site structure migration, with optimized data export options, achieved 99% efficiency boost by cutting manual work from 50h to just 1h.
• Managed the design and implementation of RESTful APIs and microservices using AJAX, optimizing data access time for 1,000 records from 10 seconds to 1 second, resulting in a 90% improvement in overall application performance.
• Modeled a robust policy management portal, leveraging Docker to expedite deployment of policy cards; reduced processing time by 40% and enhanced scalability for seamless policy updates.
• Built and maintained automated CI/CD pipelines using Azure DevOps Server and handled release process from Dev to Prod, effectively decreasing Mean Time to Recovery (MTTR) by 80% and minimizing overall application downtime.
• Enforced TypeScript best practices, resulting in decrease in website loading time from 4 seconds to 2.6 seconds and reducing throttling issues by 35% for over 348 components, ensuring continuous product improvement.
• Actively participated in Agile methodologies, setting up weekly scrum meetings to address issues with QA Engineers, Product Managers, UX/UI Designers to gather necessary information for client change requests.
• Engaged in sprint planning sessions for testing and resolution of bugs, successfully addressing over 500 incidents.
• Constructed dashboards for stakeholder accountability and to drive per component targets for each planning cycle.

May 2018 – Jun 2018 · 1 mo · Gurgaon, India

• Implemented Flyfish, an internal website of Make my trip for inspecting and revising the reviews stored in the database from users.
• Rectifying/cleaning those reviews and transfering them for further processing.