Sep 2020 – Present · 5 yrs 9 mos · Mumbai, Maharashtra, India

• At NextGenTM we are a new age online gaming platform for Influencer (KOL Based) / Game Developers & Players. Influencer market from $2B to $10B in last 3 years; average earned media value of $5.78 per dollar spent. Where Influencers (214M+ worldwide) are seeking new ways to entertain and monetize followers/fans.
• Build AI Web3 gaming platform for game play, brands marketing, referral, and monetizing.
• Developed in-house multiple skill-based games for battle & tournaments, private hosting’s.
• Partnering with gaming studios
• Onboarding sports ambassadors, teams association from various global sports (NBA, NFL, Cricket, UFC etc.)
• Managing operation (marketing, game development, design, retention, influencer, Finance-Budgeting)
• Approaching VC, investors for investments / funding
• Working on business strategies, business plans, MOAT and achieving them
• Building complete product right from conceptualization, framework, documentation, development, testing and go live (Product cycle).
• Evaluation of games, technology, integration of games on the platform etc.
• Build AI platform which supports the new business strategy with continuous enhancement
• Vertical Artificial Intelligence (AI) Architecture from industry leading LLM Models
• Open API based platform for sports ecosystem partners to integrate & scale
• AI-driven personalized content, exclusive experiences, and direct fan engagement to enhance brand value & monetization.
• AI-powered fan engagement tools to boost revenue, secure rights on user generated content & engage gen-z audiences
• Manage & operate AWS/ GOOGLE cloud as well as AI infrastructure.
• The convergence of AI and sports/gaming will redefine engagement
• Blockchain Maturity: As blockchain adoption, build utility-driven model which unlock value for athletes, brands, and fans.
• AI-Native Innovation: Leveraging LLMs and proprietary RAG to revolutionize fan engagement and athlete empowerment
• NFT – creation with gamification

Apr 2016 – Aug 2020 · 4 yrs 4 mos · Mumbai Area, India

• Fulfilling key management role in forming operation team from 1 member at the date of business commencement, to till date with around 110 operation team (excluding developers) handling 3 products (Rummy, Fantasy & social games) into multiple department – Customer support + VIP, Marketing, branding, Retention, Engineering, Dev. Ops. IT, Fraud, Finance/Accounting, Designers, MIS etc.
• Exploring, evaluating, partnering which includes legal, product, technology solutions finalisation with organisation such as Microgaming. Poker Stars, Kiron Interactive, Golden Gaming.
• Products made live which are in house developed with complete backend development in house which had Player management, risk mgmt., Domain mgmt.., Cashier, CMS, Reporting, Bonus, Game engine, responsible Gaming, Loyalty, security, Tournaments, User mgmt., Dashboard etc
• o Rummy (www.khelplayrummy.com)
• o Fantasy (www.khelchamps.com)
• o Poker (from Microgaming & thereafter from Poker star)
• o Virtual Sports betting (Retail)
• o Social Games & Casino (www.khelfactory.com)
• Product conceptualisation, product designing for Fantasy sports – games like Cricket, Football, Kabaddi and few others which can be played through PC as well as mobile App (Android & iOS). Also worked & deployed a unique offline model for fantasy games.
• Social games (KhelFactory) such as Sudoku, Pro Cricket, Fruit Slash, Blocktrix, Ludo, River Rush, Knife Smack, Floppy Flip, Colour pop, Aqua jump for multiplayer along with battel & tournaments.
• Business strategies in term of acquisition, retention, revenue growth (Growth Hacker), third party tool Mixpanel, Optimove, CLevertap, Google Analytics, Firebase, AppsFlyer etc.
• Building IT infrastructure for deploying sports betting, virtual betting games, skill-based games and later migrating from on prem to AWS (cloud) infra.

Sep 2012 – Aug 2020 · 7 yrs 11 mos · Mumbai Area, India

• Acquired licenses to operate Online Sports betting & Online Casino in India
• Exploring world market for partnering, solution provider for Sport games & online Casino for India market
• Finalising & partnering with PLAYTECH, Microgaming, Golden Games, PokerStar etc. as solution partners
• As a mandatory requirement from state of Sikkim to build data centre and operational office within state of Sikkim for online betting & casino games operation. It was a challenge to build one of the best in infrastructure state of art tier 3+ data centre for online gaming operation at 7000+ feat height above sea level.
• To run, operate & manage 140 odd games build a team of professionals at Gangtok (Sikkim) to manage product, finance, fraud, customer support/services, IT and other teams to manage & handle operation.
• Evaluate, finalise partner for LIVE Casino games. Thereafter build LIVE studio in Gangtok (Sikkim)
• Opening of new market for online SKILL based games such as Rummy, Poker, Fantasy, Social games etc.
• Product conceptualising, documenting, designing the flow, product designs, listing backend module requirement.
• In-house developed product of Rummy which has multiple 10/13/21/27 cards game variance which run on web, mobile HTML, native app (Android & iOS).

Aug 2007 – Aug 2008 · 1 yr

• Managing IT Ops. (NOC & Site Service) operation from India.
• System R&D team, 12 developers coding in Java for internal application as well as platform integrations.

Jan 2007 – Jan 2008 · 1 yr

Dec 2004 – Aug 2007 · 2 yrs 8 mos

• Managing new projects plus day to day activities on technical installation, service, support, updation and development of online lottery module (Complott & Playsmart) and Payworld Utility services. Managing team of technical field engineers across each state and its branches (i.e. more then 200 engineers across India), managing small call centre (Customer care – Helpdesk) for 15 sitter to take care of daily technical field complaints for Hardware, network and software. Involved in updating, testing and enhancement of software modules for gaming, utility services and internal CRM applications.

Jan 2001 – Aug 2003 · 2 yrs 7 mos

• With day-to-day operational functions of IT department like managing Network, Oracle / Access Database, Exchange Server (mail), Daily Backups, Antivirus updates, Designing / Implementing and Training of new Systems and Local Applications.

Dec 1996 – Jan 2001 · 4 yrs 1 mo

• · Network Management of Windows NT, Novell NetWare.
• · Monitoring, maintenance and troubleshooting of various databases, hardware, software problems and Structured Network (manageable – Switches)
• · Designing with the concern department the M.I.S. reports and the working of the modules as per the areas like Front Office, POS, Accounts, Inventory, and Payroll etc. Maintaining the Nortel Telecom Tel. Exchange and software with the connectivity of almost 400 etxn. Organizing training sessions of effective use of the computers and software for end users. Monitoring crisis management system for effective and immediate recovery in minimum time frame.