Mar 2022 – Nov 2023 · 1 yr 8 mos · Miami-Fort Lauderdale Area

• Led a team of Talent Acquisition Specialists and one Team Lead for an organization that provides transformative value-based healthcare to Seniors in over 130 centers. Was charged with taking ownership of all aspects of the Talent Acquisition process, ensuring seamless delivery against hiring targets. With focus on talent strategy and driving excellence, was also responsible for identifying opportunities and implementing necessary changes to align with organizational goals.
• Led the creation and implementation of recruiting best practices for Care Team roles to drive candidate engagement and hire top-tier talent to meet Company goals. This led to a decrease in 90-day turnover by 15%.
• Demonstrated flexibility and leadership acumen through strategic reassignment across various divisions, aimed at fostering synergy within the team. Successfully earned the trust of leadership and team members by navigating diverse responsibilities, guiding teams both strategically and tactically.
• Under my mentorship, I facilitated the professional growth of my team members through direct coaching, resulting in the promotion of two individuals, which were accompanied by additional responsibilities, reflecting their capabilities and contributions to the team.

Mar 2020 – Mar 2022 · 2 yrs · Sunrise, Florida, United States

• Was responsible for leading talent acquisition strategy for the largest home healthcare franchise in the US, offering support to over 350 franchise locations spanning over 40 states. Charged with creating and implementing learning solutions through webinars, one-on-one support and recruiting strategy evaluation and feedback. Was responsible for creative solution strategies during a time when the talent landscape was ever-changing and sourcing, recruiting and retaining top talent has never been more challenging.
• Implemented new network-wide Applicant Tracking System with 90% adoption rate. Led buildout and implementation of initial pilot and overall deployment of the Hireology ATS.
• Conducting bi-weekly/monthly webinars targeting franchise recruiting leaders. Created webinars and other learnings focusing on creative recruiting strategies, recruiting best practices, elevating the candidate journey and employee engagement.
• Tracking and reporting data to executive leadership team. As a trusted partner of the executive team as well as the Owner’s Advisory Council, was responsible for tracking and reporting franchisee recruitment KPIs alongside industry insights and trends, especially during the pandemic.
• Managed vendor relationships. Created and sustained valuable partnerships with job boards and social media recruiting partners, including Indeed, CareerBuilder, ZipRecruiter, Snagajob, myCNAjobs.com to leverage scalable pricing and solutions for the entire network.

Apr 2018 – Dec 2019 · 1 yr 8 mos · Broward County, FL

• EWC is a dynamic beauty lifestyle brand with more than 750 centers across the U.S.
• I was recruited to perform the full scope of talent acquisition, with responsibility for sourcing, identification, evaluation, and onboarding of talent at all levels and functional disciplines. As such, I also lead KPI reporting, systems, employment branding and reputation management, hiring manager training, third-party agency relations, and process development, and collaborate on human capital planning and franchise support.
• Key achievements:
• ►Serving as a trusted advisor and strategic business partner to the organization on talent strategy, recruiting top talent for IT, finance, operations, human resources, marketing, executive roles, and other functions.
• ►Achieving top-tier KPI performance in Time To Fill and Acceptance Rate, navigating a high-touch evaluation process to ensure cultural fit.
• ►Leading the deployment of ADP and Hireology ATS recruitment platforms.
• ►Playing a role in the rapid launch of EWC’s new Plano, TX headquarters operation, sourcing critical talent across verticals for Q4-2019 transition.
• ►Strengthening employment brand via leadership in social media reputation management.
• ►Being invited to serve as featured speaker at annual franchisee conference on best practices in talent sourcing and candidate evaluation.

Aug 2016 – Apr 2018 · 1 yr 8 mos

• Chrysalis Health is a leading behavioral healthcare organization in Florida.
• I joined the company in 2008 as a Talent Acquisition Specialist; after returning to the company in 2013, I was then promoted in 2016 to Manager directing the corporate talent acquisition strategy. In this elevated capacity, I led a statewide organization of five recruiters identifying, evaluating, and onboarding clinical and administrative staff, with responsibility for programs in strategic sourcing, employment branding, ATS systems, regulatory compliance, KPI reporting, and strategic talent programs.
• Key achievements:
• ►Executing a strategic roadmap that strengthened Chrysalis Health’s ability to compete for talent.
• ►Improving organizational effectiveness, achieving ongoing reductions in Time To Fill KPIs via staff coaching and development on sourcing best practices, and via hiring manager and candidate relations.
• ►Managing the launch of the corporate iCIMS ATS. Led the analysis, configuration, executive reporting and dashboard design, deployment, and training.
• ►Greatly increasing the online employer brand via the design and launch of pages on Glassdoor, Instagram, Facebook, and Indeed, and through social listening and monitoring to influence candidate impressions.
• ►Serving as a featured speaker at Barry University on resume building and interview skills.

Jan 2013 – Aug 2016 · 3 yrs 7 mos

Oct 2008 – Aug 2010 · 1 yr 10 mos

• Responsible for all aspects of recruiting and talent acquisition including sourcing, screening, and interviewing candidates. Worked closely with directors and managers of various departments to fully assess their needs and understand department and position requirements. Sought the ideal candidates for positions within those deparments. Participated in numerous aspects of Human Resources such as benefits program enrollment and New Hire orientation.

Apr 2006 – Jun 2008 · 2 yrs 2 mos

• Coldwell Banker is a major real estate firm.
• As a Real Estate Sales Associate, I managed a real estate practice representing buyers and sellers in the residential property sector.

Jan 2000 – Jan 2005 · 5 yrs

• Marc-Allen Associates is an executive search firm focused primarily on the retail sector.
• I provided strategic sourcing for clients across the US, collaborated with the firm’s principal on the end-to-end recruitment cycle on a high volume of open positions across variety of disciplines, including retail operations, accounting, finance, merchandising, and other functions.
• Key achievements:
• ►Leading the sourcing and placement of highly qualified talent as the staffing partner of choice for Abercrombie & Fitch, Foot Locker, A.C. Moore, and other clients.
• ►Conceptualized and implemented creative recruitment strategies for candidate generation, using direct sourcing, referral network, internal database, and other strategies to build an extensive talent pipeline.