Feb 2020 – Sep 2022 · 2 yrs 7 mos

Jan 2017 – Feb 2020 · 3 yrs 1 mo

Jul 2014 – Feb 2017 · 2 yrs 7 mos

Dec 2012 – Jun 2014 · 1 yr 6 mos · UAE-Abu Dhabi · On-site

• Performed IT Internal Audits and IT Risk assessments at several clients within the Middle East.
• Obtained experience with ISO27001, ITIL, COBIT and ISO22301 frameworks through the various reviews.
• Help organizations to accomplish their objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, controls, and governance processes.
• Provide recommendations for improved and enhanced business efficiency to clients.
• KPI and performance metrics deployment and monitoring.
• Business strategy analysis & requirements alignment.
• Understand complex IT environments within limited time and detecting the gaps within IT internal controls design and implementation.
• Test General IT Controls (GITC) including (Information Security, IT Strategy, IT Policies and Procedures, Data Center Physical and Environmental Controls, Backup Processes, System Change Management, Access Security Controls, etc.).
• Perform an assessment of the IT Governance integration within the organization per CobiT 5.0 framework.
• Perform Application Reviews on Oracle financials, Case Management System (CMS), JD Edwards, Ellucian Banner, Great Plains and SharePoint applications.
• Perform End-to-end Business Continuity Management System review based on ISO22301 including; Business Impact Analysis, BCMS Governance, Risk Assessment, Crisis Management Plan, Business Continuity Plan, Testing and Training & Awareness.
• Project Management (PMI Methodology):
• Project scoping and collecting project requirements
• Project budgeting and cost tracking and invoicing
• Project monitoring and progress reporting
• Team management
• Client Relationship Development:
• Liaising with clients to build solid relationships
• Identifying client needs and opportunities
• Proposing viable and valuable solutions to meet client needs
• Managing client requests and ensuring quality communications

Feb 2012 – May 2012 · 3 mos · Jordan - Amman

• End-to-end 3G network implementation project including the following responsibilities:
• Hardware installation of the core network equipment (MSOFTX3000, UMG8900, and HLR Cabinets).
• Assurance management service (AMS) weekly report in order to describe and summarize some CPCI network statistics.
• Core network equipment boards configuration.
• Acceptance testing process for the Core Network part of Umniah 3G project including hardware installation check, Umniah’s services provided by Huawei effectiveness check and MSOFTX3000, UMG8900, and HLR Cabinets’ boards configuration review.
• Huawei's core network documentation reviews to enhance my theoretical knowledge of the core network.