Lavya Garg

Product Manager

Gurgaon, Haryana, India8 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven track record in product management and development.
  • Expertise in customer relationship management and retention.
  • Strong analytical skills with a focus on operational strategy.
Stackforce AI infers this person is a Product Management expert in the B2C E-commerce industry.

Contact

LinkedIn

Skills

Core Skills

Product ManagementProgram ManagementCustomer Relationship Management (crm)Category Management

Other Skills

Product DevelopmentBusiness OperationsCustomer RetentionPricing StrategyBusiness PlanningReliabilityMarketingChurn ManagementLeadershipAttention to DetailBig-picture ThinkingIntellectually CuriousBusiness StrategyUser Experience (UX)Growth Strategies

About

A quick learner with a forever curious attitude. I like solving problems.

Experience

8 yrs 2 mos
Total Experience
2 yrs 8 mos
Average Tenure
4 yrs
Current Experience

Zomato

2 roles

Senior Product Manager

Promoted

Nov 2023 – Present · 2 yrs 6 mos · Gurugram, Haryana, India · On-site

  • Online Ordering
Product DevelopmentProduct Management

Senior Program Manager

Jun 2022 – Nov 2023 · 1 yr 5 mos · Gurugram, Haryana, India · On-site

  • Restaurant Onboarding
Program ManagementBusiness Operations

Paytm

Senior Growth Manager

Sep 2021 – Jun 2022 · 9 mos · Noida, Uttar Pradesh, India

  • Lead, Merchant Engagement & Retention
  • QR Payments & Soundbox
Customer Relationship Management (CRM)Customer Retention

Uber

3 roles

Category Manager (Cars Product)

Promoted

Jun 2019 – Sep 2021 · 2 yrs 3 mos

  • Co-owner, Marketplace Reliability & Driver Earnings
  • Cars Category (India & South Asia)
Category ManagementPricing Strategy

Operations Manager

Apr 2018 – Jun 2019 · 1 yr 2 mos

  • High Value Products, Strategy & Planning, Driver Incentives
  • Cars Category (East India)

Management Intern

Apr 2017 – May 2017 · 1 mo · Kolkata, West Bengal, India · On-site

  • Awarded a PPO for setting up the financial and operational plan for Uber Airport operations

Education

Faculty of Management Studies - University of Delhi

MBA — Major: Finance & Operations

Jan 2016 – Jan 2018

Indian Institute of Technology, Kharagpur

Bachelor of Technology - B.Tech. (Hons.) — Ocean Engineering and Naval Architecture

Jan 2012 – Jan 2016

Delhi Public School, Bhilai

CBSE — PCM & English & Engg. Graphics

Jan 1998 – Jan 2012

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