Oct 2023 – May 2025 · 1 yr 7 mos · Bengaluru, Karnataka, India · On-site

• Driving the automation and digital transformation of the organization with the help of modern day tools, platforms and techniques. Responsible for future proofing the business, by bringing the improvements in efficiency & productivity using digital technologies - Automation, Analytics and AI.

Apr 2023 – Oct 2023 · 6 mos · On-site

• Heading the BFSI and TMT sectors, as a PnL leader. Responsible for solving industry problems with the Analytics, AI and EPM solutions.

Sep 2021 – Apr 2023 · 1 yr 7 mos · On-site

• As the Global Delivery Head and part of the core leadership team, we are in the process of building world class analytics organization - delivering solutions across Enterprise performance management, Data Engineering, Data Visualization and Data Science.
• In this transformation phase of the organization, we are strengthening the pillars of the organization and creating a strong engine to fuel the growth of Polestar. The magic we created for our clients earlier, as a team, is getting institutionalized through process and governance mechanisms.
• Leading a team of 500+ consultants, my exciting responsibility is to build a process driven organization, without losing the agility of the teams. While creating new pillars for institutionalizing the magic of customer centricity and quality delivery, my focus is to enable strong competency structures within the organization.

May 2016 – Jun 2021 · 5 yrs 1 mo · Bengaluru, Karnataka, India

• Digital Transformation
• Supported Fortune 500 companies in their digital transformation journey by contextualizing the “Digital” concept and developed a roadmap for transformation using the tools & techniques.
• Collaborated with major MNCs to create their successful Digital portfolio identifying use cases across technologies like Analytics, Big Data, AI
• Identified critical processes, based on business priorities, for digital enablement.
• Artificial Intelligence & Analytics
• Provided Artificial Intelligence, analytical advisory services for Fortune 500 clients, aimed to enhance and mature the analytics capabilities of organizations.
• Identified and explored depth of analytical maturity, key benefits, and improvement areas for TMT, BFSI clients
• Application of a W5H to 4-D approach i.e., understood the business problem in detail - (Why, What, When, Where, How and Who) and created solutions using 4-D approach (Define, Design, Develop and Deploy)
• Business Development
• Part of the core strategic team for South Region to develop consulting market in Chennai space.
• Hacked crown jewel accounts and grew them by 100% year on year, achieving top line numbers of INR 27 Cr in one year
• Involved in planning & execution of key strategic initiatives to improve the market space for consulting in Chennai & Bangalore.
• Practice Management
• Led the "Central Sales Desk" of Analytics and Cognitive Team to enable the sales mindset amongst the senior professionals in the practice.
• Trained new consultants on the consulting skills and mentored them to develop the “consulting” mind set.
• Responsible for tracking and monitoring the financial health of the practice by tracking KPIs like revenue, margins and utilization.

Feb 2016 – May 2016 · 3 mos · Chennai Area, India

• Head of Marketing
• Lead the Business Unit and response for brand planning as well as digital strategy
• Define strategic roadmaps and deploy digital solutions across paid, owned and earned channels to ensure growth of 8K Miles brand on the Digital space
• Work towards achieving operational & financial objectives by retention of existing clients & drives for new clients
• Help in fostering an innovation culture within digital COE and IT team by providing a fearless, conducive environment and trying out new ideas with the help of digital engineering team
• Monitor, analyze, optimize plans and strategies to achieve defined goals; Define metrics for initiatives and campaigns and monitor performance
• Managing Inbound Marketing through SEO, Blog & Forum, Page Optimizations, Remarketing, Landing Pages to increase Organic customer visit results increase brand eye-balls & improved Sales Conversions with low Cost high ROI
• Tracking conversion funnels and translating raw data into actionable insights supporting short- and long-term strategic objectives through 3rd party tools such as Google Analytics
• Guide agencies and work with them to develop wireframes, designs, site maps, working prototypes, HTMLs and the final developed asset. Create UX deliverable which are responsive in nature and have multi-device capability (desktop, mobile and tablet devices)

May 2011 – Feb 2016 · 4 yrs 9 mos · Chennai Area, India

• Product & Program Management
• Assess & cultivate long-term strategic goals for business in conjunction with management and other stakeholders
• Involved in planning & execution of key strategic initiatives to improve the market space for consulting in Chennai
• Responsible for a net billing revenue of 2+ crores & maintaining a healthy Engagement Margins of 25%+
• Develop User Experience Designs incorporating user needs and management expectations. Produce high quality BRD’s and effectively prioritize and manage the scope of each feature to deliver key capabilities on time & budget
• Analyze data and contribute to making decisions: prioritize features, bugs, test features, collect performance and engagement data to make the right decisions – involving X-LoS team coordination
• Handled varied responsibilities such as hands-on delivery & execution, project/ program management, research, business development, practice development, event management, recruitment and mentoring
• Business Analysis
• Discuss and finalize the To-Be Scenarios with clients in helping them build the envisaged solution
• Facilitating workshops by engaging stakeholders and gathering business requirements to design the solution
• Analyzing requirements to cover the end to end business processes and workflows
• Business Development
• Part of the core strategic team for South Region to develop consulting market in Chennai space
• Responsible for organizing Tech Forecast events in Chennai to improve market visibility & generate leads
• Account Manager for one of the Key accounts in Chennai managing X-LoS BD activities
• Rewards & Recognition
• Appreciating my commitment and sincerity in delivering value to the client on time, awarded – “Above & Beyond” twice and “PwC Experience – Individual Award”
• “Good work. I was very impressed by your poise, approach to the case and value addition in the meetings. Well done and keep it up !!!” - Debdas Sen, Technology Leader

Apr 2010 – Jun 2010 · 2 mos · Mumbai

• PRE PLACEMENT OFFER:- BRAND MANAGER
• Responsibilities
• Devised the Need vs Solution Grid for Life Insurance products and sales tools kit using the matrix.
• Conducted Primary Market Research across different stakeholders in branches to analyze the Insurance Sales
• Designed a customer-centric Need-Analysis tool to recommend Life Insurance solutions based on customer needs
• Developed a Sales Tools kit for the Marketing & Sales Team in branches to help them sell products effectively

Jun 2005 – Jun 2009 · 4 yrs · Chennai · On-site

• Led end-to-end delivery of insurance technology solutions for global clients by managing cross-functional teams, aligning client requirements with business objectives, and ensuring seamless project execution.
• Negotiated and finalized client requirements, translating business needs into executable project plans.
• Planned, estimated, and tracked team tasks to ensure on-time, high-quality deliveries.
• Conceptualized core business logic and orchestrated integration across multiple solution modules.
• Directed a 4-member team, fostering collaboration and accountability to exceed performance benchmarks.
• Maintained 100% compliance with organizational quality standards and process frameworks.