Jan 2024 – Jan 2025 · 1 yr · Berlin, Germany · Hybrid

• Led engagement products for Zalando’s loyalty program, Plus, which serves 3M+ Zalando's most premium and loyal customers.
• Spearheaded Plus gifting strategy, partnering with brands to offer free gifts to Plus members. Generated €25M annual increase in LTV through improved user retention while enabling brands to access premium Zalando customers, unlocking €15M in brand revenue

Aug 2023 – Jan 2024 · 5 mos · Europe / India

• After more than 4 years of working in highly demanding PM jobs, I gave myself a well-deserved break to travel, read, write, spend time with family, and put things into perspective.
• During this break, I explored 11 countries in Eastern, Central, and Southern Europe. Whether traveling solo, with family, or with friends, I took a leisurely pace, connecting with locals to better understand the history and present of each country.
• Outside the cities, I spent a lot of time in nature. From pristine national parks to active volcanoes, I hiked, scuba-dived, and skied, reveling in the beauty of the outdoors.
• These five months were a rejuvenating experience, and I'm thrilled to bring this renewed energy to my new Product Management role. Excited for the challenges ahead!

Oct 2022 – Oct 2022 · 0 mo

• Product School is a global leader in Product Management training with a community of over one million product professionals. As a featured speaker, I help inspire the next generation of Product Managers to create innovative products and apply best practices in their work.

Mar 2022 – Oct 2023 · 1 yr 7 mos · Barcelona, Catalonia, Spain

• Led Discovery products on the customer apps; managing a team of 3 PMs, relationships with Tech, Design, User-Research, and Business
• Generated a €28M increase in contribution margins by strategically shaping orders toward high-commission stores, while enhancing marketplace diversity to offer users a wider array of choices and reducing dependency on Top 5 food chains

Aug 2020 – Mar 2022 · 1 yr 7 mos · Barcelona, Catalonia, Spain

• Led key products across Glovo’s customer application (50M+ user sessions every month)
• Highlights:
• Boosted Glovo’s annual GMV by ~75M€ and enabled ~6M€ of ad revenue by revamping the homepage to boost content discovery, strengthen Glovo’s multicategory narrative and build monetization opportunities.
• Enabled a 1M MAU growth by leading Glovo’s acquisition of 3 Delivery Hero brands in the Balkans from the Customer Product side

May 2019 – Aug 2020 · 1 yr 3 mos · Bengaluru Area, India

• Led several key products across Swiggy’s customer application (130M+ monthly user sessions).
• Generated $3M growth in annual bottom line by improving the AOV by ₹3.2 (+1.2%) by increasing the overall basket size through better meal completion
• Boosted annual acquisition by 1.1M by capturing taste preferences during onboarding to drive effective personalisation
• Led the user trust & decisioning stream during the COVID-19 outbreak; built wartime products at warp speeds. Eased the discovery of safety-compliant and high CX restaurants; increased the order share of these restaurants by 19% through ranking changes, curated & data-driven badges, and social proofing

Jul 2018 – Oct 2018 · 3 mos · Mumbai, Maharashtra, India

• Built an expansion strategy for Voot (Viacom18's digital OTT platform) in the Kannada and Telugu markets.

Jan 2017 – Apr 2018 · 1 yr 3 mos

• Drove Machine Learning enabled solutions to help reduce fraud losses by $400k/month across a wide array of Facebook’s payments products

Sep 2015 – Jan 2017 · 1 yr 4 mos

• As India saw a surge in FB and IG MAUs with Reliance Jio giving away free 4G, I led the video content acquisition strategy to engage Facebook users, driving a 2.5% increase in video time spent
• Fostered adoption and engagement of key products such as Live Videos, Instant Articles, and Native Videos in India. Partnered with key news publishers (Network18, Hindustan Times, India Today etc.) to help them build, engage and monetize their content on FB.

Nov 2014 – Sep 2015 · 10 mos

• Partnered with tech teams in Facebook HQ to build ML-based solutions to proactively identify and act upon drug sales, gun sales and self-harm posts, preventing 25M impressions of abusive content daily across Facebook and Instagram

Aug 2014 – Oct 2014 · 2 mos · Greater Hyderabad Area

• Incentive Compensation Design for internal Novartis Sales Teams

Jun 2013 – Jul 2014 · 1 yr 1 mo · Pune/Pimpri-Chinchwad Area

• Led Incentive Compensation products for Sales and Account managers of a Fortune 500 Pharma company, helping them cut their sales incentive budget by 20% while maintaining sales targets.

Jul 2011 – May 2013 · 1 yr 10 mos · Greater Hyderabad Area

• Led the development of several key features on the Oracle Fusion CRM product for internal and external sales teams.

Nov 2009 – Jan 2010 · 2 mos · Greater Bengaluru Area

• Under Dr. K.V.S Hari, Professor, Electrical Communication Engineering, Indian Institute of Science, Bangalore
• Developed a path loss model for WiMaX signal using different sources (Agilent Signal Generator and CPE) using different antennas (Patch and dipole).