Jan 2019 – Present · 7 yrs 5 mos

• Facilitate work sessions with product teams and users to define key design goals and requirements.
• Audit the landscape competitively for inspiration as well as design ideas that can be used in the current design process. Lead the user experience and product-design efforts for the team, ensuring the delivery of a high-quality product. Produce superior graphics and visual components. Create prototypes that demonstrate the intended end-user experience and key interactions. Conduct user research to inform, iterate, and validate the product design, using methods such as field observations, interviews, contextual inquiries, surveys, and remote usability testing.