Lovish Aggarwal

Software Engineer

India7 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led modernization of a leading conversational commerce platform.
  • Spearheaded digital transformation in healthcare.
  • Developed innovative solutions enhancing user engagement.
Stackforce AI infers this person is a Full-Stack Developer with expertise in Conversational Commerce, EdTech, and Healthcare.

Contact

Skills

Core Skills

Full-stack DevelopmentProduct InnovationUser Experience (ux)Front-end DevelopmentStrategic PlanningProduct DevelopmentClient Expectations ManagementData AnalysisProject ManagementJavaObject-oriented Programming (oop)

Other Skills

API DevelopmentAlgorithmsAndroidAndroid DevelopmentAndroid StudioAngular MaterialAngularJSAutomationBusiness Process ImprovementCC++Cascading Style Sheets (CSS)CoachingCommunicationCore Java

About

"Give me an idea, I'll build the tech around it." I'm a technology enthusiast with a passion for solving complex problems and driving innovation. My journey spans multiple startups in EdTech, MedTech, FinTech, AI, and conversational commerce, where I've led platform modernization, product development, and digital transformation. I've developed scalable applications, integrated cutting-edge technologies, and managed cross-functional teams to create impactful solutions. Moving forward, I'm excited to build tech that shapes a better future for society.

Experience

7 yrs 8 mos
Total Experience
1 yr 11 mos
Average Tenure
4 yrs 8 mos
Current Experience

Vonage

Software Engineer III

Oct 2021Present · 4 yrs 8 mos · India · Remote

  • I've been driving the innovation and growth of Jumper, a leading conversational commerce platform, since before its acquisition by Vonage, transforming customer engagement for a diverse global clientele. My contributions span several key areas, including:
  • Innovative Product Creation: Designed, Architected, and Developed a solution that simplifies client onboarding and management for Vonage’s teams. This new product enables non-technical staff to dynamically configure SaaS settings, pricing, etc. per client; significantly reducing the time and effort required for client customization, enhancing operational efficiency.
  • Platform Modernization: Migration from Angular to Vue, and a scalable architecture for a PWA with offline capabilities, notifications, etc. Revamped authentication, access controls, and UI/UX to support rapidly expanding user base and to align with Vonage's standards. Reengineered data visualization by moving from Looker Studio to a Vue.js-based solution using Chart.js.
  • Cross-Platform Development: Oversee the unified development of web, Android, and iOS applications using Ionic, ensuring a seamless UX across platforms. Manage native app functionalities, including notifications, permissions, etc. and handle all aspects of deployment of native apps to the stores.
  • Leadership and Collaboration: Lead team expansion through hiring, onboarding, and mentoring while coordinating with product managers and designers to align strategic decisions with market needs. Manage daily operations and drive innovation within the team.
  • Product Enhancement: Continuously refine Jumper’s UX, focusing on usability, engagement, and accessibility to maintain its leadership in the conversational commerce market. Integrate Vonage’s APIs into Jumper, expanding sales channels and enhancing functionality.
  • By blending technical expertise with innovative thinking, I contribute to Vonage's strategic growth, driving the continued success and scalability of the Jumper platform.
Full-Stack DevelopmentJavaScriptVue.jsIonic FrameworkNode.jsAPI Development+10

Jumper.ai

Senior Frontend Developer

Dec 2020Oct 2021 · 10 mos · India · Remote

  • As a Senior Frontend Developer at Jumper.ai, I played a role in revolutionizing conversational commerce by developing innovative solutions that redefined how brands engage with consumers across digital channels. Key Contributions:
  • Feature Development: Designed and built new platform features from scratch, optimizing the UI/UX for an enhanced user experience.
  • Authentication Overhaul: Led the migration of the web application's authentication from a session-based model to a secure, scalable JWT-based system.
  • API Integration and Collaboration: Managed the integration of new APIs and collaborated on backend architecture, creating a robust and efficient full-stack solution.
  • Strategic Architectural Improvements: Contributed to strategic discussions and proposed architectural improvements that aligned with the company's mission to enhance consumer engagement through AI-driven messaging.
  • Innovation and Growth: Introduced new ideas that expanded platform capabilities, directly contributing to Jumper.ai's rapid growth and industry recognition, ultimately leading to its acquisition by Vonage.
  • Post-Acquisition Integration: Supported the seamless integration of Jumper.ai’s AI-powered platform into Vonage's suite of customer engagement solutions, enhancing its omnichannel capabilities.
  • Skill Development: Honed expertise in full-stack development, JavaScript, HTML, CSS, and UX design, while demonstrating a strong commitment to problem-solving and innovation.
  • My contributions helped solidify Jumper.ai’s position as a leader in the conversational commerce space and facilitated its successful integration with Vonage, a global cloud communications leader.
User Experience (UX)Front-End DevelopmentCritical ThinkingCommunicationProject PlanningAngularJS+5

Mahoba healthcare private limited

Chief Technology Officer

Oct 2019Nov 2020 · 1 yr 1 mo · Gurugram, Haryana, India · On-site

  • As the Chief Technology Officer at Mahoba Healthcare, I spearheaded a digital transformation to enhance operational efficiency, optimize patient care, and expand the business's reach across India.
  • Key Achievements:
  • Digital Platform Development: Designed, developed, and launched "Physiofirst," a dynamic web application to strengthen the company's online presence. This platform enabled online bookings and content management for 11 physiotherapy centers, boosting visibility and engagement.
  • Integrated Management System: Created "Physiotools," a web-based management system that streamlined daily operations for doctors and therapists, facilitating real-time communication among super-users, admins, doctors, and patients via chat, calls, and video.
  • Real-Time Performance Monitoring: Implemented an innovative feedback system to provide real-time insights for doctors and administrators, ensuring continuous performance improvement and service quality.
  • Centralized Data Control: Developed a scalable, centralized infrastructure to manage all data, from patient records to doctor productivity, enabling data-driven decisions for business expansion and marketing.
  • Progressive Web App Optimization: Built the platform as a Progressive Web App (PWA) for faster performance, offline availability, and easy access across devices. Enhanced SEO and AMP optimization to improve search engine rankings and user reach.
  • Operational Efficiency: Streamlined workflows to reduce manual intervention, creating notification delivery system, for seamless connectivity and management.
  • Strategic Vision and Leadership: Led the technology roadmap and designed a pitch, securing stakeholder support for future growth initiatives.
  • Drove significant improvements in operational processes, patient engagement, and business growth by leveraging technology, positioning Mahoba Healthcare for scalable success.
Strategic PlanningProduct DevelopmentProject ManagementBusiness Process ImprovementTeam LeadershipCommunication+6

Exambazaar

Tech Lead

Aug 2018Sep 2019 · 1 yr 1 mo · Jaipur, Rajasthan, India · On-site

  • As Tech Lead, I drove the technical vision and execution, enhancing the platform's functionality, delivering innovative client solutions, and elevating the overall user experience to support business growth in the education sector.
  • Platform Enhancement: Led the development of new features, including auto-generated current affairs PDFs, improving engagement. Built a custom client dashboard from scratch, enabling educational partners to manage their online presence and sell courses via the platform.
  • Client Solutions: Developed custom solutions for clients like Toppr and Resonance, integrating secure APIs and widgets to enhance their services within Exambazaar, boosting business outcomes and client satisfaction.
  • SEO and Optimization: Directed initiatives to improve search engine rankings and visibility, enhancing site performance and user acquisition.
  • Automation and Side Projects: Created web crawlers, script automation, cron jobs, and PDF generation tools, etc. to increase operational efficiency. Developed an Instagram bot to expand digital outreach.
  • Technical Administration: Optimized costs for cloud hosting, email/SMS services, and other third-party integrations by negotiating competitive quotations.
  • Automated Marketing: Designed automated email and SMS campaigns triggered by user behavior, enhancing engagement and conversion through personalized communication.
  • Research and Development: Identified new technologies and optimized existing features, ensuring the platform remained competitive and innovative.
  • Full-Stack Oversight: Managed all technical aspects from DNS resolution to front-end animations, ensuring seamless user experience and robust platform performance.
  • Through these efforts, I helped Exambazaar enhance its product offerings, streamline operations, and strengthen client relationships, contributing to its growth in the EdTech industry.
Product DevelopmentClient Expectations ManagementSEO AuditsAutomationAPI DevelopmentFull-Stack Development+5

India meteorological department

Summer Intern

Jun 2017Jul 2017 · 1 mo · New Delhi · On-site

  • Contributed to a critical project on satellite data handling and image processing, supporting meteorological analysis and aviation safety.
  • Key Contributions:
  • Satellite Data Processing and Visualization: Developed a solution in Java to handle and process satellite data (HDF5 format) from the INSAT-3D satellite, using NASA's OpenGrADS software. Transformed raw data, including latitude, longitude, wind speed, direction, moisture, and pressure, into visual products, generating real-time images of atmospheric conditions every 30 minutes.
  • Enhanced Meteorological Products: Created three distinct visualizations for different atmospheric heights to provide accurate wind speed and direction data, crucial for optimizing flight altitudes and routes in the aviation industry, thereby improving fuel efficiency and safety.
  • Use of Advanced Tools and Algorithms: Employed MATLAB for data extraction, Fortran for data conversion, and OpenGrADS for visualization, developing a robust pipeline that automated data updates and improved processing speed and accuracy.
  • Impact on Aviation and Safety: Enabled real-time data updates on the IMD website, assisting the aviation industry in determining optimal flight paths and proactively responding to weather conditions. The system also supported disaster management and public safety by providing early warnings for adverse weather events.
  • Collaborative Research and Innovation: Worked under the guidance of senior scientists to refine data handling techniques and validate meteorological models, contributing to the development of enhanced cloud motion and water vapor wind products for national use.
  • This experience sharpened my skills in programming, data analysis, and meteorological applications, while also providing insight into the integration of advanced technologies for critical national services.
JavaData AnalysisData ProcessingMATLABFortranGrADS+6

Bodacious it hub

Java trainee

Jun 2016Jul 2016 · 1 mo · Jaipur, Rajasthan, India · On-site

  • Developed a comprehensive understanding of Java programming, object-oriented principles, and GUI development, culminating in creating a fully functional Notepad application that replicated and enhanced the capabilities of Microsoft Windows Notepad.
  • Key Learning and Contributions:
  • Java Mastery and OOP Concepts: Gained proficiency in Java, mastering core concepts like inheritance, polymorphism, encapsulation, and abstraction. Applied these principles to build a modular and scalable Notepad application.
  • Advanced GUI Development: Leveraged Java Swing to design a user-friendly interface with menus, toolbars, text areas, and dialog boxes. Integrated text formatting options, including bold, italic, underline, and color changes, offering users a richer text editing experience.
  • Enhanced Text Editing Features: Implemented 'Find' and 'Find and Replace' using regular expressions (regex), providing advanced search capabilities. Added features like text alignment, font customization, and dynamic background themes.
  • Core Notepad Functionalities: Replicated standard Notepad features, such as file creation, opening, saving, printing, undo/redo, and managing multiple file formats. Developed custom keyboard shortcuts for efficient user interaction.
  • Event-Driven Programming: Utilized event-driven programming to handle user interactions, such as menu selections and keyboard shortcuts, ensuring a responsive and seamless user experience.
  • File Handling and Error Management: Implemented robust file I/O operations for reading and writing text files and built error-handling mechanisms to maintain application stability.
  • Project Execution: Completed the project by effectively applying Java skills and OOP principles, delivering a robust and feature-rich text editor.
  • This training experience provided me with a strong foundation in Java development, GUI design, and software engineering, enabling the creation of dynamic and user-centric applications.
JavaObject-Oriented Programming (OOP)Graphical User Interface (GUI)Java SwingEvent Driven ProgrammingRegular Expressions+6

Education

Indian Institute of Technology, Kanpur

Master of Technology - MTech — Artificial Intelligence and Machine Learning

Jul 2024Jun 2026

M.B.M. Engineering College, Jodhpur

BE - Bachelor of Engineering — Computer Science Engineering

Jul 2014Jun 2018

Lav Kush Model School

Senior Secondary — Non medical

Jan 2012Jan 2014

Good Shepherd Public School

Secondary — General

Jan 2002Jan 2012

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