MADHUR RASTOGI

Operations Associate

New Delhi, Delhi, India10 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 6 years of experience in team and process management.
  • Expertise in customer experience and product management.
  • Proven track record in managing diverse teams across industries.
Stackforce AI infers this person is a Customer Experience and Product Management professional with a focus on Telecom and E-commerce.

Contact

LinkedIn

Skills

Other Skills

Customer ServiceMicrosoft OfficeMicrosoft ExcelSalesMicrosoft WordPublic SpeakingMicrosoft PowerPointTeam BuildingTeam Leadership

About

Result oriented professional with 6+ years of experience in Managing Teams, Process, Product, Leads and Stake Holders with Industries like Telecom, Ecommerce and Software.

Experience

10 yrs 2 mos
Total Experience
2 yrs 6 mos
Average Tenure
4 yrs 6 mos
Current Experience

Blinkit

Deputy Manager Operations

Dec 2021 – Present · 4 yrs 6 mos · Gurugram, Haryana, India

Techjockey

Manager, Customer Success

Jan 2020 – Jun 2020 · 5 mos · New Delhi, Delhi, India

  • Handling Entire Teams of Customer Service, Pre-sales and Renewals

Indiamart intermesh limited

Call Center Manager

Oct 2017 – Jan 2020 · 2 yrs 3 mos · Noida, Uttar Pradesh, India

  • Managing 3 Call Centers who are working on approving the buyer leads

Bharti airtel limitied gurgaon

Store Manager

Sep 2014 – Sep 2017 · 3 yrs · Gurgaon, Haryana, India

  • Managing the Entire Store including sales service inventory and team.

Education

Dr. A.P.J. Abdul Kalam Technical University

Bachelor of Technology - BTech — Mechanical Engineering

Jan 2010 – Jan 2014

Stackforce found 100+ more professionals with Customer Service & Microsoft Office

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