M

Madhuraj Mishra

Program Manager

Pune City, Maharashtra, India18 yrs experience

Key Highlights

  • Over 15 years of expertise in IT and financial services.
  • Spearheaded product development initiatives enhancing user experience.
  • Recognized for delivering measurable outcomes and fostering innovation.
Stackforce AI infers this person is a Fintech expert with strong product management and compliance skills.

Contact

Skills

Core Skills

Program ManagementProject ManagementProduct ManagementDigital Strategy

Other Skills

StrategyBusiness StrategyData AnalysisBankingUser StoriesSearch Engine Optimization (SEO)Product OperationsAgile MethodologiesSoftware Development Life Cycle (SDLC)Production SupportCorporate FinanceFinancial AnalysisData MigrationManagement AccountingIT Operations

About

As a Product Manager , benefits from over 15 years of expertise in IT and financial services, with a focus on compliance, risk assessment, and financial crime prevention. As a product manager, the team supports business transformation initiatives by designing purpose-driven, long-term strategies and solutions aligned with regulatory requirements. Contributions include enabling data-driven decision-making and implementing innovative compliance strategies to optimize operations. The organization’s mission is empowered through collaboration with cross-functional teams and hands-on involvement in simplifying complex digital technologies. Leveraging an MBA and certifications in ITIL and Oracle, contributions extend to guiding clients across sectors in their transformation journeys. Focus remains on delivering measurable outcomes, fostering innovation, and ensuring sustainable growth across global markets.

Experience

18 yrs
Total Experience
1 yr 9 mos
Average Tenure
5 mos
Current Experience

Mphasis

Senior Program Manager

Dec 2025Present · 5 mos · India · Hybrid

StrategyBusiness StrategyProgram ManagementProject ManagementData Analysis

Travelex

Product Manager

Jun 2023Aug 2025 · 2 yrs 2 mos · City Of Peterborough, England, United Kingdom

  • Spearheaded product development initiatives from conception to optimization, enhancing user experience and functionality.
  • Collaborated with cross-functional teams, including offshore technical resources, to ensure alignment on requirements and deliverables.
  • Authored critical documentation such as Business Requirements Documents (BRD) and High-Level Designs (HLD), streamlining communication across stakeholders.
  • Mentored new team members, fostering a culture of learning and conflict resolution within the team.
Digital StrategyBankingUser StoriesSearch Engine Optimization (SEO)Product OperationsProduct Management

Pinnacle pet group

Business Analyst

Jan 2023May 2023 · 4 mos · Borehamwood, England, United Kingdom

Tata consultancy services

2 roles

Technical Project Manager , Solution Architect ( SME , AML and KYC ) Client MUFG Bank London

May 2022Dec 2022 · 7 mos · Greater London, England, United Kingdom

  • In my current role working as a solution consultant for a leading Bank in London and responsible for
  • Senior AML and Compliance SME resposible for
  •  Strategy development for product upgrades
  •  Design solutions and supporting existing applications Siron AML, KYC, Embargo
  •  Internal Audit and Due Diligence
  •  Third Party Management and SOW review and agreement
  •  Supporting and mentoring new Team members.
  •  Data regulatory compliance, working with FCOE Team under FCA/PRA regulatory guidelines
  •  Working on third line of Defence in Audit and compliance
  •  Implementing preventive and detective compliance solutions
  •  Data reporting, supplying data on demand based on requirement from FCOE Team
  •  Sever configurations, Capacity management, Software purchase and Sales both
  •  Deals delivery, Stakeholders management, Workshops, User stories, Software code reviews
  •  Incident Management, Problem solution, Process improvements
  •  Knowledge creation and reusable documents for repeatable issues.
  •  Designing software layout, Managing Performance, Change Management end to complete Cycle management from requirement analysis to UAT and go-live in production.
  •  Agile based Project Management
  •  Lead brainstorming sessions to develop potential solutions for business needs or problems
  •  Find opportunities for process improvements.
  •  Prepare and document testing requirements.
  •  Finding the areas where IT can support business needs and goals.
  •  Work with business units to develop IT strategies and to improve current IT implementations.
  •  Build and migrate software and services across the organization.
  •  Work with product and delivery teams to develop scalable solutions and products.
  •  Communicate and consult with clients and internal stakeholders to develop proper solutions.
  • Technology used: Microsoft SQL, Power-shell Script, Pl/SQL, Informatica, Siron AML, KYC
  • Technology tools: SDLC, JIRA, Confluence, ServiceNow, Git Hub, SVN

Business Analyst, Internal Audit & Compliance ( MUFG Bank)

Mar 2020Apr 2022 · 2 yrs 1 mo · Greater London, England, United Kingdom

  • This was a critical role in the department of Technology and Audit Compliance Team managing . In my role I managed below responsibilities.
  • Running workshops and training sessions
  • Exploring how the organisation is currently running via research, which could include interviewing different stakeholders and collecting quantitative data
  • Using data modelling techniques to find ways in which we can effectively develop AML and KYC solutions
  • Communicate with senior members within MUFG to find out the aim of the project.
  • Persuade internal and external stakeholders of the benefits of modern technology or strategies
  • Develop and support in technical modules
  • Creating documents to outline the proposed changes and the steps involved mainly focusing on high level and detailed design documents
  • Ensuring the changes are made as per agreed solutions ‘AS-IS’ and ‘To-Be’ plan.
  • Contributing to training and support for people affected by new systems and processes.
  • Define configuration specifications and business analysis requirements
  • Define reporting and alerting requirements
  • Own and develop relationship with partners, collaborating with them to perfect and enhance our integration
  • Report on common sources of technical issues or questions and make recommendations to product team
  • Ensured GDPR compliance and security of data of 30,000 customers
  • Defines requirements for and implements Security policy for all information shared internally and externally e.g., strategy, business requirements, and categorisation of documents as Public, Private, confidential.
  • Key Technology and Tools: Visio, Microsoft office suites, Siron-AML suites, Confluence, Jira, Service now.
  • Main Achievements:
  •  Awarded as a top 10 percent performer in the team
  •  Established myself as the sole SME for AML analysis
  •  Managed Senior Stakeholders including Country head (director level) executives.
  •  Successfully completed one annual audit with Big-4 without any warning raised.

Tata consultancy services ltd - scottish widows (lloyds banking group)

Business Analyst, Data Migration SME

Jan 2018Mar 2020 · 2 yrs 2 mos · City Of Peterborough, England, United Kingdom

  • This was a critical role focused on data migration of a 40-year-old Insurance Policy administration system based on legacy technology to modern TCS-BaNCS system.
  • I was responsible for Data Migration strategy and designing data solution including data cleansing, data quality checks, data staging to data integration and mapping, in my role I managed below activities.
  •  Led requirements definition and secured sign-off off by all stakeholders on Acceptance Criteria for strategy to migrate 1 million customers holding LIFE system policies from legacy mainframe system to modern TCS BaNCS to improve operational efficiency and streamline claims settlement, cut data management costs significantly
  •  Developed detailed software requirement specification, designed scope of work, project delivery in Offshore-nearshore model
  •  Managed stakeholders including senior actuaries and Director of Claims Settlement, supplied day to day progress report to program management
  •  Authored Verification and Validation documents, oversaw User Acceptance Testing and Business Acceptance Testing
  •  Performed data analysis, delivered weekly and monthly dashboard updates for decision makers
  •  Key Technology and Tools: Oracle data Integrator, PL/SQL, Unix
  •  Business Skills: Data Discovery, System analysis, Insurance Domain knowledge, Business Rules for claim calculations, reconciliation.
  • Main Achievements:
  •  Successfully migrated a 40-year-old system to new system
  •  Recognised as a best team at corporate level

Tata consultancy services ltd - pladis (yieldiz holding)

Team Lead/ Project Manager

Jan 2017Dec 2017 · 11 mos · Noida, Uttar Pradesh, India

  • This was a direct client facing role focused on design and delivery of Master data management solution based on Informatica. The product was delivered was a leading Turkish based company Yielidiz Holding.
  • I was in the role of Project Manager. I have managed below tasks:
  •  Project Management Planning, organising and controlling the progress of day-to-day tasks.
  •  Developing critical enterprise success factors including SLA, Customer Satisfaction Index, and master data management
  •  Managed team of 20 developers, oversaw requirement gathering, software development lifecycle, product testing, and warranty support
  •  Designed user requirements and customized applications using Agile methodologies with minimum disruption to exist working applications
  •  Supervised Informatica master data management mapping, user control, and master record creation
  •  Managed project timelines and delivery in compliance with TCS and client expectations
  •  Managed client stakeholder relationships, resolved day to day issues
  •  Designed documents for the project and signed the SOW in the Capacity of Project manager
  •  Technical SME for team in the field of SQL, Informatica user Admin and Datawarehouse design.
  •  Data Stewardship, data designing and data monitoring.
  •  Applied rules on data for Pipeline management
  •  Presentation of key milestones achieved to steering committee
  • Main Achievements:
  •  Negotiated and closed 20 MM contract for project to optimise billing management and procurement system
  •  Reduced the net cost by 20 percent using Lean concept
  • Key Technology used: Informatica, PL/SQL, Data management, Unix
  • Project Management tools : IPMS ( Integrated Project management system by TCS)

Tata consultancy services ltd - morgan stanley wealth management

Project Manager

Oct 2014Dec 2016 · 2 yrs 2 mos · Guadalajara, Mexico Metropolitan Area

  • This was a direct client facing role focused on based on Production support and System enhancement. I managed global operations a trading system e-GTS.
  • I was in the role of Project Manager. I have managed below tasks:
  •  Project management having a cross-border team of 40 members located in India, USA and UK.
  •  Maintained 100% uptime for the e-GTS system, a collateral management application used to manage approximately 300 million trades a day in business-critical global end to end trade cycle transactions, solved incident management tasks and resolved tickets
  •  Reduced human error by performing financial risk analysis to streamline user experience with the application
  •  Automated different checks and compliances like zero data file checks, Blank record loaded in DB, Data quality checks.
  •  Drove lean process improvement throughout project team, trained and developed new team members
  •  Defined and approved proposed system changes after analysing impacts and possible disruptions
  •  Managed the communication of releases with all stakeholders
  •  Managed weekend change focusing on application enhancement
  •  Year-end and special trading hours operational planning
  •  Major release Manager and responsible for Business continuity plan
  • Main Achievements:
  •  Awarded as a best team globally.
  •  100 percent ITIL compliance in team.
  • Key Technology used: Informatica, PL/SQL, Data management, Unix
  • Project Management tools: IPMS (Integrated Project management system by TCS)

Tata consultancy services morgan stanley account client side

Information Technology Team Lead

Jun 2013Oct 2014 · 1 yr 4 mos · Pune District, Maharashtra, India

  • This was a direct client facing role focused on based on Production support and System enhancement. I managed global operations a trading system e-GTS.
  • I was in the role of Team Lead. I have managed below tasks:
  •  Project management having a cross-border team of 40 members located in India, USA and UK.
  •  Maintained 100% uptime for the e-GTS system, a collateral management application used to manage approximately 300 million trades a day in business-critical global end to end trade cycle transactions, solved incident management tasks and resolved tickets
  •  Reduced human error by performing financial risk analysis to streamline user experience with the application
  •  Automated different checks and compliances like zero data file checks, Blank record loaded in DB, Data quality checks.
  •  Drove lean process improvement throughout project team, trained and developed new team members
  •  Defined and approved proposed system changes after analysing impacts and possible disruptions
  •  Managed the communication of releases with all stakeholders
  •  Managed weekend change focusing on application enhancement
  •  Year-end and special trading hours operational planning
  •  Major release Manager and responsible for Business continuity plan
  • Main Achievements:
  •  Awarded as a best team globally.
  •  100 percent ITIL compliance in team.
  • Key Technology used: Informatica, PL/SQL, Data management, Unix Shell scripting
  • Project Management tools: IPMS (Integrated Project management system by TCS)

Genpact headstrong capital markets client morgan stanley

Information Technology Team Lead

Dec 2010Jun 2013 · 2 yrs 6 mos · Noida, Uttar Pradesh, India

  • This was a direct client facing role focused on based on Production support and System enhancement. I was part of a small team responsible for trading application administration and keep the business up and running.
  • I was in the role of Team Lead. I have managed below tasks:
  •  Leading a team of 5 members
  •  Maintained 100% uptime for different trading applications
  •  User access Management, User mirroring, incident management tasks and day to day Production support work for Europe and Asia hours
  •  Reduced human error by performing financial risk analysis to streamline user experience with the application
  •  Automated different checks and compliances like zero data file checks, Blank record loaded in DB, Data quality checks in daily batch processing system
  •  Batch monitoring, data staging , data landing , data mapping
  •  Drove lean process improvement throughout project team, trained and developed new team members
  •  Provided training of Unix Shell scripting /Perl scripting and Sybase SQL to new team members as a part of corporate initiative
  •  Managed weekend change focusing on application enhancement
  •  Year-end and special trading hours operational planning
  • Key Technology used: PL/SQL, Data management, Unix Shell scripting , Autosys batch scheduling
  • Tools used : Raptor, Sockeye monitoring tool, Netcool

Tata consultancy services working for client micron technologies semi conductor

Assistant System Engineer

Sep 2008Dec 2010 · 2 yrs 3 mos · Noida, Uttar Pradesh, India

  • This was a big transformation project for ST Microelectronics.
  • Objective: To Transform SAP data to Model-N, I was the main technical developer for Model-N
  • I was in the role of Software Developer. I have managed below tasks:
  •  Design database schema tables for Model-N
  •  Managing the change and developing interface in C sharp
  •  Writing routines and sub-routines
  •  Automated the human error checks to minimise the huma errors
  •  Putting checks and balances in place
  •  Batch monitoring, data staging, data landing, data mapping
  •  Infrastructure system upgrade and requirement analysis
  •  Helping senior members in team for weekend deployment and providing remote support to on-site team
  • Key Technology used: PL/SQL, Data management, Unix Shell scripting, Autosys batch scheduling
  • Tools used: Raptor, Sockeye monitoring tool, Netcool

Trans silicon networks

Software Developer

Jul 2005Aug 2006 · 1 yr 1 mo · Ghaziabad

  • Software developer

Education

London Business School

MBA — Finance and Financial Management Services

Jan 2020Mar 2021

ABV- Indian Institute of Information Technology and Management, Gwalior, India

Master of Technology - MTech — Information Technology

Jul 2006Jun 2008

Motivational Pathway

B.Tech — Information Technology

Jul 2001Jun 2005

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