Madhushree K.

Community Manager

Bengaluru, Karnataka, India8 yrs 9 mos experience

Key Highlights

  • 9+ years of diverse HR experience across multiple industries.
  • Strong expertise in stakeholder management and recruitment strategies.
  • Proven track record in employee engagement and performance management.
Stackforce AI infers this person is a seasoned HR professional with expertise in recruitment and employee engagement across various industries.

Contact

Skills

Core Skills

Stakeholder ManagementEmployee EngagementHuman Resource ManagementInternational RecruitmentTechnical RecruitingHeadhuntingLeadership HiringCustomer RetentionDispute ResolutionCustomer Satisfaction

Other Skills

Applicant Tracking SystemsAttendance ManagementBPOBehavioural analysisBenefits NegotiationBulk hiringClient Co-ordinationClient RelationsClient retentionConflict ManagementConflict PreventionConflict ResolutionCustomer Escalation ManagementDe-escalationDispute Management

About

HR professional with demonstrated 9+years experience across multiple verticals, functions and domains (Consulting, Internet, Fintech, IT, Analytics, BFSI & Global e-commerce). Currently exploring new opportunities and ideas. As a function head I lead with “People First and Performance centric” approach. Learning is my motivation. Persistency, innovation & resilience is my mantra for success. I believe in giving it all or nothing in everything I do to make a mark & create an impact. My high emotional quotient & my strong instincts are my strength. I am a people person with a high business acumen. I firmly believe HR should hold the highest business acumen to be able to support business requirements. What makes me unique is my cultural diversity due to my travel experience across cities and having lived and worked across 9 states in India. Additionally, my attitude that “It doesn’t matter how many times I fall, what matters is I always get back up and get going stronger and better” keeps me going and achieving more. I love coffee chats or water cooler catch ups and have had the best of conversations and learned the most from those. If you have an interesting topic or want to brainstorm or discuss about people, culture, career choices, feel free to reach me at madhushree.mukherjee86@gmail.com.

Experience

8 yrs 9 mos
Total Experience
1 yr 3 mos
Average Tenure
--
Current Experience

The talent deck

Community Member

Mar 2024Present · 2 yrs 3 mos

Goglocal

2 roles

HR Manager II

Jan 2024Nov 2024 · 10 mos · Mumbai, Maharashtra, India · On-site

Stakeholder ManagementDe-escalation

HR Manager I

Sep 2022Dec 2023 · 1 yr 3 mos · Mumbai, Maharashtra, India · On-site

Employee EngagementHuman resource managementAttendance ManagementBehavioural analysisTeam ManagementEmployee Benefits Design+11

Paypal

2 roles

Global Talent Acquisition Team

May 2020Nov 2021 · 1 yr 6 mos · Bengaluru, Karnataka, India

Bulk hiringInternational RecruitmentBehavioural analysisLeadership hiringTechnical RecruitingStakeholder Management+7

Global Talent Acquisition Team

Oct 2017Aug 2018 · 10 mos · Mumbai, Maharashtra, India · On-site

HeadhuntingLeadership hiringStakeholder ManagementDiversity RecruitmentSenior Stakeholder ManagementProgram Management+5

Seventh edge consulting pvt ltd

Sr. Consultant

Jul 2014Nov 2015 · 1 yr 4 mos · Maharashtra

  • Mid to Senior level & Leadership hiring for ITes/analytics/BFSI domain.
  • Key client acquisition & retention.
HeadhuntingTeam ManagementStakeholder ManagementRecruitmentsDe-escalationKey Account Acquisition & Retention+1

Mancer consulting services

Recruitment consultant (BFSI)

Nov 2012Feb 2014 · 1 yr 3 mos · Hyderabad Area, India · On-site

  • Talent Acquisition - ITes/BFSI/Consulting domain.
Stakeholder ManagementRecruitmentsSourcing

Vodafone

Customer Retention Specialist

Feb 2010Aug 2010 · 6 mos · Greater Kolkata Area

Customer RetentionDe-escalationConflict Resolution

American express

Dispute analyst

Jun 2008Sep 2008 · 3 mos · Gurgaon, India · On-site

Dispute ResolutionDispute ManagementDe-escalation

Hcl technologies

Customer Service Associate

Jun 2007Jun 2008 · 1 yr · Noida, Uttar Pradesh, India

Customer Escalation ManagementDe-escalationCustomer Satisfaction

Itc hotels

Internship Trainee

Jul 2006Dec 2006 · 5 mos · Jaipur, Rajasthan, India · On-site

Education

Sikkim Manipal University (SMU)

Master of Business Administration (M.B.A.)

Jan 2009Jan 2011

International Institute of Hotel Management (IIHM)

B.sc in Hospitality Management — Hospitality Administration/Management

Jan 2004Jan 2007

Delhi Public School - India

Higher secondary — Commerce

Jan 2004Present

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