M

Madhusudan Sharma

Operations Associate

Noida, Uttar Pradesh, India2 yrs 8 mos experience
Most Likely To Switch

Key Highlights

  • Developed secure user authentication systems.
  • Designed comprehensive banking management systems.
  • Strong problem-solving and communication skills.
Stackforce AI infers this person is a Backend Developer with a focus on Fintech solutions.

Contact

Skills

Core Skills

Technical SupportProblem SolvingJava DevelopmentSpring BootTeam Leadership

Other Skills

.NET FrameworkAnalytical SkillsAttention to DetailBack-End Web DevelopmentBusiness AnalysisBusiness DevelopmentC (Programming Language)C#Cascading Style Sheets (CSS)Client RelationsCommunicationComputer ProgrammingComputer ScienceCore JavaData Analysis

About

From building a secure User Authentication System to designing a comprehensive Bank Account Management System, I am passionate about transforming real-world challenges into scalable, efficient software solutions. As a B.Tech graduate in Computer Science & Engineering, I specialize in Java backend development, with hands-on experience in Core Java, Spring Boot, JDBC, and MySQL. Currently, I work as a Tech Support Representative at Concentrix, where I’ve sharpened my problem-solving and communication skills by resolving complex technical issues daily. This experience strengthens my ability to understand user needs and write better, user-focused software. My goal is to transition into a full-time software development role, leveraging my technical expertise and collaborative mindset. Key achievements include: Developing a Spring Boot-based authentication system featuring encrypted password management and role-based access control. Building a Java banking system with secure transactions, account management, and robust error handling using JDBC and MySQL. Optimizing code for modularity and maintainability to ensure real-world readiness and scalability. I am actively seeking opportunities as a Java Backend Developer or Associate Software Engineer to contribute to innovative projects and grow within a dynamic organization. If you’re looking for a dedicated developer eager to deliver impactful solutions, let’s connect!

Experience

2 yrs 8 mos
Total Experience
8 mos
Average Tenure
1 yr 7 mos
Current Experience

Concentrix

Client Engagement Associate

Nov 2024Present · 1 yr 7 mos · Gurugram, Haryana, India · On-site

  • Delivered real-time technical support, diagnosing and troubleshooting broadband connectivity issues, including network outages, latency, and packet loss. Provided root cause analysis (RCA) for persistent issues, guiding clients through systematic troubleshooting steps for optimal resolution. Developed knowledge base documentation, streamlining technical support processes and enhancing issue resolution efficiency. Strengthened communication and problem-solving abilities, effectively handling technical queries, escalations, and client interactions in high-pressure environments.
Problem SolvingTechnical SupportCommunicationDocumentation

Ltimindtree

Engineer Intern

Sep 2024Oct 2024 · 1 mo · Mumbai, Maharashtra, India · On-site

Core JavaJava Database Connectivity (JDBC)Spring FrameworkSpring BootJava Development

Cod trees

Associate web development intern

Jan 2023Jun 2023 · 5 mos · Kolkata, West Bengal, India · Hybrid

Coding ninjas india

2 roles

CNJU Core member

Aug 2020Jan 2021 · 5 mos

Team LeadershipCommunication

Campus Ambassador

May 2020Jan 2021 · 8 mos

Communication

Jecrc university

Student Ambassador

May 2020Aug 2020 · 3 mos · Rajasthan, India

Team LeadershipCommunication

Amazon alexa developers community - jecrc university

Crew Member

Jan 2020Jan 2020 · 0 mo · Jaipur Area, India

Computer Science

Education

JECRC University

Bachelor of Technology - BTech

Jan 2019Jan 2023

Navjeevan Science School, Sikar

12th — PCM

Jul 2018May 2019

DAV Schools Network

10th class

Jan 2015Jan 2017

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