Aug 2021 – Jul 2025 · 3 yrs 11 mos · Bengaluru, Karnataka, India

• Business Delivery and Client Management:
• Driving a Business target of 8Cr annually with a 22 member team - 2 Managers and 19 recruiters
• Own the P&L for South Region and ensure teams are EBIT positive even at a consultant level
• Negotiations on client contract terms, SLAs, project scoping and delivery plans etc
• Part of weekly client cadence calls across client base, managing multiple stake holders
• Drive RPO project end to end, ensuring quality on day to day recruitment activities and attainment of project deliverables in line with KPIs and Service Level Agreements (“SLAs”) established for the project.
• Manage the delivery team to ensure deliverables and commitments are met up with on time and perfection
• Build processes to ensure effective expectation setting and management of client communications.
• Manage global stake holders and ensure deliveries are met up as per the expectations.
• Prepare and actively participate in project reviews with client and senior management.
• Effectively communicate relevant project information to superiors. Escalate and resolve issues in a timely fashion.
• Ensure all reports are updated on a timely basis by the delivery project team. Conduct ad hoc quality checks to ensure completeness and accuracy of data added to the systems.
• Create Dashboards which are more Visually appealing

Jan 2020 – Jun 2020 · 5 mos · Bangalore Urban, Karnataka, India

• Responsible for driving and managing the Technology Hiring initiatives by Organizations in India across various Roles and Tech Stacks
• Managed the overall operations while overseeing the P&L for the business
• Defining search strategy based on the aging of the mandate and also based on the skill sets availability in the existing talent pool in the market
• Created and Eco System where we work as an extended arm of the Talent Acquisition teams of our clients rather than just an external vendor partner
• Ensuring strong client engagement and building rapport with senior and middle level executives within the client organization to establish strong, long-term business relationships built on trust and confidence.
• Represented Turning Point as domain expert to clients and candidates, adding value through the industry knowledge and experience.
• Lead a team of 5 recruiters driving them to achieve the desired hiring and business numbers while delivering key senior positions as a part of my own KRA.

Apr 2012 – Dec 2019 · 7 yrs 8 mos · Bengaluru Area, India

• Managing the Operations of Entire Business Center
• Responsible for New Business Generation, Client Deliveries, Revenue Generation, P&L Management, Team Productivity, Client Co ordination etc
• Formulating Search strategy with the Team - Developing ongoing creative sourcing plans - comprising of relevant Industries, Organisations and Geographies for identifying qualified candidates based on the mandates.
• Driving the team of 14+ to meet deadlines and deliverables
• Ensuring Mapping exercises for key assignments
• Maintaining a right Sourcing Mix

Feb 2009 – Apr 2012 · 3 yrs 2 mos · Bangalore

• As a Regional Manager, Managed various HR functions for the Karnataka and Andhra Pradesh Region.
• Identifying Potential Mass Recruitment Vendors, Developing, Engaging, Evaluating and Rewarding Quaterly / Bi - Anually
• Responsible for driving the launch of RPO and educating various stake holders on the processes for hiring through the RPO
• Ensuring a balance of various sources of recruitment - Vendors, Employee Referrals, Local Recruitment Cell, Central Recruitment Cell, Campus Recruitment, Walk-ins etc
• Onboarding, Employee Communication, Employee Benefits and Policy Framework, Employee Engagement, Annual Appraisals, Attrition Management, Employee Grievance, Exit Formalities etc

Jan 2008 – Feb 2009 · 1 yr 1 mo · Bangalore

• Responsible for Setting up the New Unit of Kotak Direct in the Delhi NCR and Punjab Region.

Dec 2006 – Dec 2007 · 1 yr · New Delhi Area, India

• Responsible for managing the HR functions for the Branches across Delhi and NCR.

Feb 2006 – Nov 2006 · 9 mos · Gurugram, Haryana, India

• SPOC for Talent Acquisition, New Vendor Identification, Development and Management.
• Responsible for Delivery of a 4 member Team.
• Facilitator for Onboarding and New Hire Training Induction.
• HR Operations, Employee Life Cycle and HRIS.
• HR Branding and Employee Engagement
• Attrition Management

Jun 2004 – Feb 2006 · 1 yr 8 mos · Greater Delhi Area

• Leading, Managing and Mining the existing and new clients.
• Interface with clients (Line Managers and HR) on their need assessment and initiate the mapping process as per the vacancies.
• Having being the SPOC for escalations, Lead a team of 3 recruiters.
• Sourcing candidates through 1) Networking, Employee referrals & References 2) Head hunting 3) Existing database 4) Internet job search 5) Placing job advertisements in e-groups & Job sites
• Involved at various stages of the screening process and walk through the entire hiring process with the client

Mar 2002 – Jun 2004 · 2 yrs 3 mos · New Delhi

• Independently managed a BPO Unit of 200+ employees.
• Managed the Talent Acquisition through various low cost sources like tie - ups with various Colleges and Institutes, Employee Referrals, Walk-in Ads etc
• Responsible for providing inputs to the corporate office from time to time basis with regards to Payroll, New Joinees and Exits, Confirmations, Full and Finals etc