Jul 2025 – Oct 2025 · 3 mos

Apr 2023 – Nov 2025 · 2 yrs 7 mos · New York, New York, United States

• Responsible Executive for Tech Transformation program ($515M budget) to modernize the bank’s technology landscape. Ensuring scalable platforms (AI, ML, Cloud, DevOps) that drive revenue and innovation to achieve simplified, secure, compliant, & resilient IT Operating Model, and realize financial KPIs.
• Cloud & AI Strategy:
• Championed a unified communications plan for executive reporting, aligning financial milestones with strategic objectives with CIOs and CFOs.
• Reset the Cloud & AI strategy (e.g., Business Value based prioritization, App Rationalization of 27% apps, to pull-forward Benefits).
• Value Realization: On-track to deliver 10% run-rate reduction (monthly cadence with CIOs, CFO).
• Directed regulatory review processes (OCC, FRB FDIC, FFIEC, CFPB), addressing CAPs, MRAs, and BSER.
• AI, GenAI, Innovation:
• Led discovery of innovative solutions for business transformation and growth, presented to CEOs.
• Drove novel AI use cases (e.g., digitization of 10M+ /yr CDO Loan notices with NLP).
• Adopted LLMs, creating standardized tools to benchmark model performance (accuracy, toxicity, bias, brand alignment).
• GenAI: Launched GenAI Hackathons that funded 7 new use cases with strong executive endorsement, within Risk, Security, Regulatory and Responsible Use of AI boundaries.
• Engineering Excellence and Secure software development:
• Boosted developer experience, productivity with improved DORA metrics (10,000+ engineers). Used modern software engineering best practices, Github Copilot adoption, security simplification (Wiz for CSPM and Netskope for SASE), Day 2 Ops strategy, readiness playbooks, governance simplification, and training.
• Transformed the culture from passive to actively engaged towards cyber security.
• Org Change Management:
• Segment-wise Change Management strategies to address upskilling of 14,000+ IT staff. (Kirkpatrick model, Prosci ADKAR).
• Led employee engagement in partnership with CIOs, HR, Corp Comms (town halls, off‑sites).

Nov 2018 – Apr 2023 · 4 yrs 5 mos · On-site

• Responsible Executive for strategic modernization and transformation initiatives ($20-50M, 30-250+ team size).
• Strategic Initiatives:
• Delivered strategies for Digital Transformation for customer journeys. Responsible for investments.
• Executed select IT initiatives of AIG200 program, a 3-yr, $1.3B inv to transform and deliver $1B run-rate savings. AIG modernized its key IT platforms, retired 50%+ of in-scope apps, moved 80% of infrastructure to the public cloud. Delivered six months ahead of plan.
• Responsible for all aspects including IT Vision and Strategy, IT Operating Model, AI, Cloud and DevOps.
• Cross-functional Leadership:
• Spearheaded strategy and tactical roadmaps for Business Units and presented at Executive Business Reviews (MBR, QBR) with meaningful impact on KPIs.
• Led (CXOs, Architects, Engineers) for Cloud Transformation (Cloud Architecture & Cloud Migration) & integrate AI and Automation for Business Transformation.
• Led change management strategies for at-scale cloud migration of 700+ apps
• Aligned with Enterprise Risk Management and Data Governance.
• Engineering & AI:
• Coached and mentored industry-award winning Engineering teams.
• Pioneered shift left in Security context through DevSecOps best practices to drive developer productivity and enhance DORA metrics.
• Delivered pragmatic cloud design patterns to move from monoliths to microservices based architecture
• Delivered multi-cloud control planes aligned to NIST controls.
• Led Platform Engineering to deliver 34 common capabilities with 6M+ DAUs.
• Deployed containerized ML solutions with CI/CD
• Launched real-time ML models while enforcing stringent data privacy standards by implementing guardrails while continually updating Model Risk Management (MRM).
• Financial:
• Optimized TCO and delivered on forecasted CapEx-OpEx. Managed resource plan with sub-linear scaling.
• Optimized cloud spend by $6.8M through FinOps.
• Industry Award: 2019 DevOps World Innovation Award

Oct 2017 – Oct 2018 · 1 yr · On-site

• Industry Award: CIO 100 Award recipient for Cloud Transformation
• Responsible for strategic transformation initiatives ($20-50M, 30-250+ team size).
• Strategic Leadership:
• Advised CXOs on P&L tradeoffs from Digital Business Transformation & Cloud Adoption
• Engaged worldwide CXOs for successful strategic initiatives
• Cloud Transformation Leadership:
• Led teams for business cases on for adoption of public cloud or managed services ($100M+ p.a. run rate)
• Led Cloud-Readiness Assessments and oversaw programs to ensure successful Benefits Realization for CapEx/OpEx impacts on run-costs.
• SME in Cloud Security Architectures (to identify threats, risks and controls to secure Cloud Services), Vulnerability Management and Network Defense.
• Proficient in implementing robust security measures for cloud-native environment such as Kubernetes (AKS, EKS, GKS).
• IT Cost Optimization
• Conceptualized, and executed multi-year strategic initiatives to optimize the IT portfolio spend ($2.5B p.a.) and TCO for Applications & Services.
• Optimized Data Center Cost Optimization through XaaS methodology for:
• Storage: Conceptualized variabilized cost structure for 50 Pb+ Storage via Storage-as-a-Service with provider to achieve a 5 yr savings of $85M+
• Compute: Led Analyses for readiness for Public / Private / Hybrid Cloud adoption
• Led Vendor Cost Optimization efforts (2021) by 57% through robust market analyses and benchmarking exercises.
• Strategic IT FP&A: Architected a comprehensive IT expense management financial ecosystem, including Cost Transparency, Cloud Cost Management (AWS & Azure) and Bill of IT, leveraging ITFM best practices and designed relevant KPIs and dashboards to produce actionable insights
• Transformed the culture from passive to actively engaged with strong accountability, empowerment & collaboration.
• Specialties: C-Level Relationships, Cloud, Data Science, Machine Learning, AI, FinOps

Jan 2016 – Oct 2017 · 1 yr 9 mos · On-site

• FTA is a boutique advisory and solutions provider specializing in digital transformation for Fortune 100 & government clients; my role was pivotal in advising CXOs on modernization and scaling advanced technologies.
• Digital:
• Advised Fortune 100 CFOs and COOs on aligning IT strategies with business goals, delivering a 12% boost in sales productivity through targeted digital initiatives.
• Customer Journey Modernization Program: Led cross-functional teams of Engineering, Customers, Sales, Marketing, and User Research to modernize customer journeys while purchasing high LTV insurance products (call center, chat bots, agent/broker portals, mobile apps) globally. Owned the Transformation Roadmaps and Technical Delivery.
• Spearheaded the development and global rollout of a mobile application, boosting customer engagement by 150% and expanding the company's digital footprint in international markets.
• Cloud:
• AWS Migration Roadmaps: Led customer’s Cloud migration journey, built a scalable playbook for datacenter migrations to public cloud, leveraging best practices in technical, operations, compliance and project delivery for the largest of Enterprise workloads.
• Reduced legacy compute cost by 52% by migrating SAP workloads, BCP & DR by 72% through AWS build-on-demand IaC, infra costs for analytics platforms by 52%
• Implemented a cloud-based Content Management System (CMS) with AEM across 20+ countries, leading to a 12% improvement in customer retention and streamlined sales processes.
• Data, Analytics, AI and ML:
• Developed AI-powered Sales analytics tools, leading to a 650% improvement in lead tracking and a 120% increase in conversion rates.
• Established an innovation management framework, turning pilot projects into funded initiatives, and scaling enterprise-wide transformation programs.
• Deployed an MDM platform for 10M+ customer records worldwide, driving a 35% reduction in inconsistent data entries and cutting manual reconciliation time by 85%

Jan 2013 – Dec 2015 · 2 yrs 11 mos · On-site

• FTA is a boutique advisory and solutions provider specializing in digital transformation for Fortune 100 & government clients.
• Technology Strategy & Execution:
• o Resource-based view, three horizon planning, Capability assessments
• o Investments: Funding innovation, prioritizing multinational investments
• o Setting up COEs (AI, Data, Engineering, PMO, Architecture, DevOps, DevSecOps) with practices, standardized tools, governance measured through Balance Scorecards.
• Cloud Transformation:
• o Led expansion of F100 FSI client’s IT service catalog development of Hybrid IT Operating Model including on-prem and public cloud services to meet the business needs for IT services.
• o Led cross-functional teams comprised of Hosting team, Network team, Cloud Enablement Team, and App teams to establish and monitor SLA/OLAs for network connectivity across 8 worldwide datacenters.
• o Bolstered Security posture during Cloud Foundations stage via standard Architecture Security Patterns.
• Data:
• o Drove Data governance and metadata management practices to reduce data duplication and compliance overhead by 22%.
• o Spearheaded ETL modernization.
• o Drove enterprise MDM programs, consolidating customer and policy data into a single trusted repository, reducing redundant data by 38%.
• o Achieved 57% cost reduction in vendor-run data services via market analysis and strategic renegotiations.
• AI, ML business enablement & value realization:
• o Chaired AI technology review councils, evaluating AI solutions for cost-effectiveness and business impact.
• o B2B Lead Gen Innovation: Increased B2B products sales by 680 bps using NLP analytics on alternative data sources
• o Channel Sales Innovation: Increased sales productivity for 4K+ Financial Advisors by 12% via AI, ML driven analytics to align a prospect’s buying journey to Sales stages
• Recognized with a number of awards for service excellence and leadership.
• Specialties: AI, ML, Cloud, Data, TPM, metrics-driven prioritization

Jan 2010 – Dec 2012 · 2 yrs 11 mos · On-site

• FTA is a boutique advisory and solutions provider specializing in digital transformation for Fortune 100 & government clients; my role was pivotal in advising CXOs on modernization and scaling advanced technologies.
• Go-to advisor for Senior (C-suite) Executive clients for B2B and B2C eCommerce portfolios and Enterprise Payments Strategies.
• Set up & Managed Strategic Transformation PMOs.
• Managed a team of Software Engineers to deliver Products efficiently using Agile Methodologies
• Hired, managed and developed high-performance teams of Software Engineerings, Engineering Managers, Product Managers, and Engagement Managers.
• Key innovation partner for Chief Innovation Officer and Chief Information Officer.
• Identified the key levers for greatest impact on operational inefficiencies for clients.
• Managed Business Development:
• fluency in commercial agreements and the ability to write and negotiate complex agreements outside of standard sales contracts
• cross-functional communication and relationship building skills with Engineering, Legal, and Marketing
• Specialties: Technical Program Management, Portfolio Management, Product Management, Engineering Management, Innovation Management, Data science, Revenue Analytics, Business Intelligence

Dec 2008 – Dec 2009 · 1 yr · On-site

• FTA is a boutique advisory and solutions provider specializing in digital transformation for Fortune 100 & government clients; my role was pivotal in advising CXOs on modernization and scaling advanced technologies.
• Led Digital Transformation in large (>$50B annual operating budget) clients to enhance Business Operations efficiencies
• Payments (B2B) Senior Product Manager: Developed Roadmap for Re-engineered Business Process to optimize payments for a $10B+ p.a. payments to vendors
• Improved Operations Efficiency through Data Science and Analytics for multi-billion portfolios and programs through creative problem solving
• Responsibilities included:
• Drove user adoption of new features and best practices
• Led metrics-driven program execution and prioritization
• Turned incomplete, conflicting, or ambiguous inputs into solid action plans
• Technical enough to ask engineers the right questions about architecture and product decisions
• Obsessed with continuous product improvement
• Mentored new product managers, engineers, and designers in how to work together to build great products
• Helped build a support and “evangelism” group to develop documentation, training, and awareness sessions to ensure that the B2B Payments systems are being used in the most impactful ways for the organization

Jan 2016 – Apr 2023 · 7 yrs 3 mos · New York City Metropolitan Area

• 2023- Present: Executive Member.
• 2020 - 2023: Chair, Cloud Strategy Group. Led the group to develop perspectives such as "Intersection of TBM & FinOps"
• 2019-2023: Chair, Insurance Strategy Group. Led the Insurance Strategy Group to develop Insurance Taxonomy extension for TBM Value Management Framework. The workgroup represented over $1T in insurance premium written globally.
• 2016-2023: Principal Member
• The TBM Council is a nonprofit organization made up of forward-thinking CIOs and senior IT executives who operate with a central mission:
• Establish and promote business management standards and practices that empower IT executives to collaborate with their business partners to identify and execute impactful technology strategies to achieve corporate objectives. The TBM Council empowers its members by providing three primary services:
• Collaboration:
• The Council offers collaboration opportunities through our annual global conference, regional executive summits, industry workgroup meetings, teleconferences, and more.
• Standardization:
• The Council creates standards of TBM practices and principles through the TBM framework, the TBM taxonomy, business-value KPIs, and TBM playbooks.
• Education:
• The Council provides programs that help advance members' careers through research, an authoritative TBM book, and the TBM Executive Foundation Certification Course.

Jun 2007 – Nov 2008 · 1 yr 5 mos · New York, NY

• Received Consulting Award (FY08) for excellence in client engagements.
• Assessed strategies, goals, programs and operations to identify innovation and transformation opportunities for clients:
• Led FDIC's Resolution and Receivership teams during Great Financial Crisis of 2008. Strong knowledge of the banking industry, capital requirements, and regulatory evolution.
• Modernized analytics for FDIC’s bank resolution operations, scaling the project team from 15 to 120+ while maintaining strict compliance.
• Led Service Strategy Design and Execution for a $8B US based Health Care provider
• Led a strategic initiative for Deutsche Bank (Wall St) Prime Services to land them in #1, #2 spots in geos (Americas, EMEA, APAC)
• Led Practice Development Activities for Financial Services
• Led Business Development Activities (for example, a successful $100 M proposal with a Federal account through complex cross-functional coordination and relationship building with technical teams, lawyers, and firm's Partners)
• Effective and efficient presentation skills (well-versed in Story boarding and Narratives)

Jan 2007 – May 2007 · 4 mos · New York, NY

• Developed a vendor evaluation framework to score and rank the vendors and presented the findings to Senior Executive Management.

Oct 2006 – May 2007 · 7 mos · Greater Pittsburgh Region

• Assisted faculty for delivering the course 'Enterprise Architecture as a Business Strategy' both in classroom as well as in Distance mode. Helped in developing evaluation models for the curriculum.
• Curriculum based on: Enterprise Architecture As Strategy: Creating a Foundation for Business Execution by Jeanne W. Ross, Peter Weill, David Robertson

Aug 2003 – May 2006 · 2 yrs 9 mos · Greater St. Louis

• I was awarded multiple roles in an account which grew from 50 to 1200 during a 3 year period.
• Received the RISE Award, given to top 3 performers in 33,000+ org awarded for initiative and excellence in client service.
• As an Engineering Manager, I
• Mentored Engineering teams for best practices in software engineering.
• Initiated, budgeted, planned, and executed multiple projects for a portfolio of applications.
• Planned & successfully led post-merger application portfolio rationalization.
• Enhanced IT Governance, Business Continuity, and Disaster Recovery processes
• Managed relationships with third party software product vendors
• Hardened security for Enterprise applications.
• Led Knowledge Management and Change Management.