Mar 2024 – Present · 2 yrs 3 mos · Lucknow, Uttar Pradesh, India · On-site

• Implemented CI/CD pipelines using Jenkins and GitLab CI for automated deployment and configuration updates.
• Provide dashboard and data related to Incidents/Offenses for governance reports.
• Managed AWS and Azure cloud environments, ensuring high availability and cost optimization.
• Automated network configuration tasks using Python and Ansible, reducing manual effort by 40%.
• Escalates to L3 if investigations uncover unusual or atypical situations.
• Monitoring unhealthy log source/data source and escalate to the engineering team to fix them.
• Integrated Prometheus and Grafana for real-time monitoring and alerting, improving incident response
• time.
• Ensured compliance with security standards through IAM policies and vulnerability scans.
• Spearheaded the implementation of infrastructure as code (IaC) using Terraform, enabling consistent and repeatable environment provisioning.
• Collaborated with cross-functional teams to streamline deployment workflows, reducing release cycle times by 25%.
• Conducted root cause analysis and post-incident reviews to enhance system resilience and reduce recurrence of critical issues.
• Develop and document enhanced event analysis and incident response processes and procedures.