Manisha Agarwal

Software Engineer

Bengaluru, Karnataka, India5 yrs 10 mos experience

AI ML PractitionerAI Enabled

Key Highlights

7.5 years of software engineering experience.
Expert in enhancing user experiences and system resilience.
Strong advocate for livesite management and monitoring.

Stackforce AI infers this person is a SaaS-focused Software Engineer with expertise in UX and system reliability.

Contact

manisha.agarwal@salesforce.com LinkedIn

Skills

Core Skills

KubernetesAmazon Web Services (aws)Representational State Transfer (rest)TypescriptFull-stack DevelopmentAlgorithms

Other Skills

AIAzure KustoBootstrapCC++Cascading Style Sheets (CSS)Cloud-Native ApplicationsCommunicationComputer ScienceContinuous Integration and Continuous Delivery (CI/CD)Dashboard MetricsHTMLHTML5Helm ChartsInfrastructure

About

I am a Software Engineer with 7.5 years of experience, driven by a passion for creating exceptional user experiences and ensuring system resilience. Currently, I work at Microsoft, focusing on enhancing the UX for Copilot customers by delivering intuitive and seamless interactions. As a dedicated advocate for livesite management, monitoring, quality, and dashboards, I design and implement robust processes that ensure system reliability, maintain data accuracy, and optimize alerting mechanisms to keep systems resilient and efficient. Previously, at Qualcomm, I contributed to supporting the audio framework for various chipsets and Bluetooth devices, enabling cutting-edge audio experiences. I am deeply curious and constantly exploring new ideas, with innovation at the heart of my learning journey.

Experience

5 yrs 10 mos

Total Experience

2 yrs 2 mos

Average Tenure

1 yr 5 mos

Current Experience

3 yrs 2 mos

Qualcomm

– Present

Salesforce

Senior Member of Technical Staff

Jan 2025 – Present · 1 yr 5 mos · Bangalore Urban, Karnataka, India · Hybrid

KubernetesdockerAmazon Web Services (AWS)temporalSplunkprometheus+4

Microsoft

2 roles

SDE 2 (L62)

Aug 2023 – Jan 2025 · 1 yr 5 mos · On-site

I am currently focused on building and enhancing UX experiences for Copilot, delivering seamless and impactful customer interactions. As the Quality, Livesite, Monitoring, and Dashboard champion for my team, I ensure the accuracy of metrics, maintain system reliability, and uphold the quality of experimentation processes to drive meaningful insights and outcomes

Representational State Transfer (REST)Communication

SDE 2(L61)

Apr 2021 – Aug 2023 · 2 yrs 4 mos · On-site

As part of the Answer’s UX team of STCI, I have contributed to the successful development and onboarding of Answers feature across different endpoints including Outlook Web and desktop application
Organized customer flash feedback sessions to understand users’ feedback regarding our features and presented findings to the organization, which was greatly appreciated
Contributed to improving accessibility and test coverage for features across different endpoints by over 80%
Conducted A/B/C experiments and flighted various features for Outlook Web App significantly improving the coverage and CTR(Click Through Rate) by 13% for Answers
Helped onboard and mentor 3 new joiners to the team by efficiently documenting and assisting the onboarding process

TypeScriptFull-Stack DevelopmentAlgorithmsObject Oriented DesignWebpackSoftware Development+1

Amdocs

Associate Software Engineer

Jul 2017 – Mar 2018 · 8 mos · Pune Area, India

I worked for the BELL CANADA team of Amdocs and contributed as a software developer to their projects Churchill and Multiline and ensured successful completion

AlgorithmsComputer Science

Univinks

Summer Intern

May 2016 – Jun 2016 · 1 mo

I worked there as an intern for web development and helped creating pages for them.

Bharat heavy electrical ltd jhansi

Summer Intern

May 2016 – Jun 2016 · 1 mo · Jhansi Area, India

I did an intern in BHEL JHANSI , where we were given an overview about the different departments of BHEL jhansi. I was also given a brief overview on CNC machine.