Manjula BM

Operations Associate

Bengaluru, Karnataka, India15 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in end to end IT recruitment strategies
Proven track record in client relationship management
Skilled in mentoring and leading recruitment teams

Stackforce AI infers this person is a seasoned IT recruitment specialist with a focus on client management and team leadership.

Contact

Skills

Core Skills

Technical RecruitingCustomer Relationship Management (crm)Information Technology

Other Skills

Team MentoringAccount ManagementTalent Search

About

Skilled in IT Recruitment and Management. Driving End to End Talent Acquisition strategies, Demand Planning, Talent Mapping, Social Media sourcing, Recruitment process improvements, Team building and mentoring, Maintaining Data & Metrics. Focused on Stake holder management, Customer satisfaction, Client relationship management, profitability and Optimal utilization of all resources.

Experience

15 yrs 2 mos

Total Experience

3 yrs 9 mos

Average Tenure

6 yrs 4 mos

Current Experience

Wenger & watson inc

Associate Program Manager - RPO IT

Feb 2020 – Present · 6 yrs 4 mos · Bengaluru, Karnataka, India · Hybrid

Leading and managing end to end IT recruitment of multiple accounts of clients, including startups, product and service based organizations: Salesforce, AstraZeneca, Epsilon, Skan AI, Macromill, Upstox, Y Media Labs, Head Digital, Reliance Financial Services, Reliance Jio Media, Tavant, Mindtree, Happiest Minds, Celerosoft, Mirafra by owning end to end recruitment cycle.
Single point of contact (SPOC) for all the client needs, delivery and escalations, sourcing and closing the positions.
Focusing on stakeholder management, building client relationship, ensuring customer satisfaction and customer retention, candidate engagement.
Involved in demand planning, talent mapping, social media sourcing, recruitment process improvements, managing the Data & Metrics.
Planning and coordinating for the interviews, weekend and weekday drives, post offer follow up until on-boarding.
Leading and mentoring multiple team of recruiters, helping them to achieve their individual targets and team targets.

Customer Relationship Management (CRM)Technical Recruiting

Value vision management consultants, bangalore

2 roles

Lead Recruiter/Account Manager

Promoted

Jul 2015 – Dec 2019 · 4 yrs 5 mos · Bangalore · On-site

Successfully handled IT recruitment as a Lead Recruiter and an Account Manager of client companies: PwC, Zensar, SonicWall, Tech Mahindra, Actiance, Appnomics, EFI, ATOS, Yodlee InfoTech, Ab InBew, Happiest Minds etc., by owning end to end recruitment cycle.
Single point of contact (SPOC) for gathering the requirements from clients, understanding the requirements/roles, mandatory skills, prioritize the requirements based on criticality, sourcing and closing the positions.
Implemented new and effective sourcing strategies, trained and led high-performing multiple teams of recruiters to increase the performance and meet revenue targets.
Sourced profiles through Job portals: Naukri & Monster, Social Media websites: Linkedin & Facebook, Internal database, Toostep database and referrals.
Coordinated for the interview schedules, weekend and weekday drives and follow up with the candidates until on-boarding.
Created and maintained trackers in excel sheets and generated weekly and monthly reports.
Maintained good client relationship and ensured customer satisfaction by effective coordination with timely escalations with all the clients.

Customer Relationship Management (CRM)Technical Recruiting

Sr. Resource Executive

Jul 2011 – Jan 2014 · 2 yrs 6 mos · Bangalore, India

Owned end to end recruitment cycle, from sourcing till closing the positions for assigned requisitions.
Understanding the requirements/mandatory skills, prioritizing the requirements and sourcing based on criticality.
Sourced profiles through Job portals: Naukri & Monster, Social Media websites: Linkedin & Facebook, Internal database, Toostep database and referrals.
Assessed candidate’s suitability for the position through a detailed screening process, with regard to qualifications, skills and experience.
Verified work experience and credentials, scheduling and coordinating the interviews and offer negotiations.
Contacted candidates on regular basis to ensure the interest in the client company and positions available after each and every round of interview thereby reducing the number of offer dropouts.
Coordinated for the interview schedules, weekend and weekday drives and follow up with the candidates until on-boarding.
Documented the process of job search for each client and tracked the status.
Created weekly and monthly reports and updated the internal database.

Technical RecruitingTeam Mentoring

Software technology parks of india, bangalore

MTS - Data Communication

Mar 1998 – Feb 2000 · 1 yr 11 mos · Bangalore, India · On-site

Configuring, installing and troubleshooting of Network Interface units, High Speed T-1 Bridges and Modems. Operate Routers, loading, transferring and backing up network files and customer information.
Coordinating the implementation and scheduling of end to end testing of new and live IPLCs, internet circuit links setup with ITMCs worldwide.

Information Technology