Marco Pizzo

CEO

Milan, Lombardy, Italy29 yrs 1 mo experience
AI ML PractitionerAI Enabled

Key Highlights

  • Over 20 years of experience in digital transformation.
  • Led Generative AI initiatives for major telecom companies.
  • Strong expertise in managing global cross-functional teams.
Stackforce AI infers this person is a Telecommunications and Digital Transformation expert with a strong focus on AI and Generative AI.

Contact

Skills

Core Skills

Generative AiTechnology ConsultingStrategyDigital StrategyAi TransformationCloud AdoptionProduct ManagementDigital TransformationCustomer Experience ManagementBusiness DevelopmentBig Data AnalyticsCloud MonetizationInnovation ManagementCreative InnovationMarketing StrategyBusiness Model DefinitionMarket IntelligenceStrategic AdviceBusiness AssessmentProject Management

Other Skills

Capital ExpendituresDigital ServicesData ScienceGlobal DeliveryCenter of ExcellenceLead GenerationDigital TrendsBusiness InsightsSalesKey Performance IndicatorsWeb TechnologiesSAS (Software)Analytical SkillsGenAILeadership

About

I have over twenty years’ experience selling and delivering Business and Tech strategy projects at worldwide level with a focus on AI/GenAI. I am always absorbing knowledge. Technology has always attracted me due the rate of innovation and the impact it has on society. I leverage experience gained in different roles and businesses to identify solutions to business problems. I easily interact with C-level executives due to my balanced focus on both business and technology. In the last couple of year I led GenAI Office to help define strategies, governance, tech strategy and deliver GenAI initiatives. In the last few years, I travelled to: Canada, USA, Chile, Brazil, South Africa, India, multiple countries in Middle East and across Europe Specialties: Digital Transformation Leadership Business development Product and Service offering definition and planning Definition of Business Model and Business Strategy Managing cross functional teams across the globe Worked at worldwide level on: Digital Telco Transformations: - BSS e.g. CRM, Charging, Billing, Social Media. Service Design, Customer-centric approach, UX definition - OSS and Network Transformation: Programmable Network, Real Time Orchestration, evolution from OSS to Production Fabric approach, Network Function Virtualization / SDN - Big Data & Analytics - monetization & customer experience enablers; Next Best Action; AI/ML/GenAI - Customer care automation, AI & Chatbot - Cloud Monetization Strategies B2B2X and Marketplaces - Digital Ecosystems (advertising, couponing, mobile payment, eLoyalty, partners aggregation) - Media & Entertainment: from content delivery network to content monetization - 5G and IOT: Private/Public 5G MEC - Migration to Cloud (Private, Public and Hybrid)

Experience

29 yrs 1 mo
Total Experience
3 yrs 10 mos
Average Tenure
3 yrs 1 mo
Current Experience

Capgemini invent

Telco, Media and Tech Account Manager - Telco Generative AI lead

Apr 2023Present · 3 yrs 1 mo

  • I'm Senior Director proposing transformation program to large Telco, Media and Tech companies across Europe. I'm also leading the Generative AI offering within these industries.
  • From innovation strategies to processes and GenAI, thru the most efficient tech path.
  • For the last year I led the Generative AI Office Strategy & Governance for a big european company.
Capital ExpendituresDigital ServicesData ScienceGlobal DeliveryCenter of ExcellenceLead Generation+14

Microsoft

2 roles

Telco and Media strategy advisor

Promoted

Jul 2020Apr 2023 · 2 yrs 9 mos

  • Working at global level as industry digital strategist to shape long term transformations
  • Defining how to transform internally, develop B2B strategies and offerings, innovate together and make the market.
  • Driving large partnership deals with Telecoms (>$100M).
Capital ExpendituresDigital ServicesData ScienceGlobal DeliveryLead GenerationDigital Trends+13

Digital Advisor

Sep 2019Jul 2020 · 10 mos

  • I led transformation initiatives deals focused on AI, IoT and Cloud model adoption
Capital ExpendituresDigital ServicesData ScienceLead GenerationDigital TrendsBusiness Insights+13

Ericsson

3 roles

Digital Xperience Platform - Strategic Product Manager

Sep 2017Sep 2019 · 2 yrs

  • Defining offering, innovative customer journeys, roadmap...
  • Managing development teams around the globe
  • Presenting to Telecoms digital transformation approaches and evolution paths
Capital ExpendituresDigital ServicesData ScienceGlobal DeliveryCenter of ExcellenceDigital Trends+12

Omnichannel Customer Experience offering lead - Digital Services practice

Promoted

May 2016Aug 2017 · 1 yr 3 mos

  • I managed at global level the offering for Omnichannel Customer Experience, I'm responsible for creating new propositions, business development, asset and resource development.
  • Topics:
  • evolving from traditional CRM to Omnichannel
  • how to exploit analytics
  • improve monetization and savings thanks to new digital approach
  • Digital commerce
  • Service design
  • Social media interaction
  • customer care automation
  • Next best action
  • Customer experience management
Digital ServicesData ScienceGlobal DeliveryDigital TrendsBusiness InsightsTechnology Consulting+11

Global Principal Consultant

Mar 2015Apr 2016 · 1 yr 1 mo

  • Big Data Analytics Transformation
  • Customer Experience Management
  • Digital & OmniChannel Transformation
  • Service Design
Capital ExpendituresDigital ServicesData ScienceBusiness InsightsTechnology ConsultingKey Performance Indicators+6

Hewlett-packard

Principal Consultant, HP Solution Consulting Services EMEA

Jun 2011Mar 2015 · 3 yrs 9 mos

  • I led engagements with regional Telecommunication & Media clients introducing new services. Assess strategy, organizational structure and business process to align relevant technology.
  • EMEA business consultant leader for Telco Big Data & Analytics monetization
  • EMEA business consultant leader for Cloud monetization
Digital ServicesData ScienceGlobal DeliveryDigital TrendsBusiness InsightsTechnology Consulting+7

B human srl

Innovation manager

Oct 2008May 2011 · 2 yrs 7 mos

  • Led innovation process to identify and create new services, products and partnerships for web and mobile, resulting in definition & implementation of strategic initiatives to support B Human’s growth
  • Innovation management
  • Business development
  • Marketing strategy
  • Business social networking
  • Mobile marketing
  • e-commerce, recommendation, Social CRM platforms
Digital ServicesLead GenerationSalesAccount PlanningInnovation ManagementBusiness Development

Imercati.net

Owner

Jan 2006May 2011 · 5 yrs 4 mos

  • Creative Innovation
  • Marketing Strategy
  • Monetization Strategies
  • Gamification
  • Social Gaming
Digital ServicesLead GenerationSalesAccount PlanningCreative InnovationMarketing Strategy

Netconsulting

Senior Strategy Consultant

Jan 2002May 2011 · 9 yrs 4 mos

  • Led pursuit of new business opportunities in the areas of business model definition, technology transformation, market intelligence and vendor/partner selection. Defined business opportunity, market assessment and business impact analysis for telco and media clients in Italy (Telecom Italia, Mediaset, RAI, Wind, Fastweb, etc.) investigating services/solutions for Internet Connected TV, NGN, mobile broadband, eContent, ePayment, Smart Cities, IPTV, WebTV and Digital Home.
Digital ServicesLead GenerationAccount PlanningBusiness Model DefinitionMarket Intelligence

Inlinea spa

Web Solutions Business Unit Director

Feb 2000Dec 2000 · 10 mos

  • Managed 25 person team delivering Internet, intranet and e-commerce projects and strategies.
Digital ServicesProject Management

Manima srl

Founder

Jan 2000Jan 2002 · 2 yrs

  • Provided clients with strategic advice, business assessment and technology insight, relevant to web strategy initiatives.
Digital ServicesLead GenerationSalesAccount PlanningStrategic AdviceBusiness Assessment

Simmaco management consulting

Telecommunications Strategies

Jan 1997Jan 2000 · 3 yrs · Simmaco Management Consulting

  • Marketing strategy in the Telecommunication and Media market
  • (i.e., broadband access, fiber deployments, VoIP)
Digital Services

Education

Università Bocconi

Economics

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