Feb 2022 – Feb 2024 · 2 yrs

• Facilitated communication between cross-functional teams, ensuring alignment on project goals and timelines, which enhanced collaboration and streamlined workflows.
• Championed the adoption of Agile methodologies by conducting workshops and training sessions, promoting a culture of continuous improvement within the organization.
• Assisted in the development of product roadmaps and sprint plans, working closely with stakeholders to ensure that business objectives were met efficiently.
• Monitored and reported on team progress, utilizing JIRA and Azure DevOps to provide insights into project status and facilitate informed decision-making.
• Actively identified and mitigated risks and impediments that could impact team performance, fostering a proactive problem-solving environment.
• Mentored junior Scrum Masters and team members on Agile practices, enhancing their understanding of Scrum principles and promoting professional growth within the team.
• Implemented Agile best practices and coached teams on Scrum and Kanban methodologies, enhancing team performance metrics and reducing cycle time by 20%.
• Utilized JIRA and Azure DevOps to track project progress, manage backlogs, and report on team velocity, improving transparency and accountability within teams.
• Collaborated with Product Owners to prioritize backlogs, define user stories, and clarify requirements, resulting in a 40% reduction in rework and improved feature delivery.

Mar 2019 – Jan 2022 · 2 yrs 10 mos

• Collaborated with cross-functional teams to identify and mitigate risks and impediments, ensuring smooth progress throughout the development lifecycle.
• Facilitated Agile ceremonies, such as daily stand-ups and sprint reviews, fostering a collaborative environment that encouraged open communication and team alignment.
• Worked closely with product owners to refine and prioritize the product backlog, ensuring the team focused on delivering maximum value to stakeholders.
• Coached team members on Agile principles and practices, enhancing their understanding and adherence to Scrum methodologies to improve overall team effectiveness.
• Developed and maintained project documentation in Confluence, promoting transparency and providing stakeholders with easy access to project information and updates.
• Engaged with stakeholders to gather feedback and incorporate it into the development process, ensuring that the final product met business needs and user expectations.
• Managed stakeholder communication effectively, resulting in a 90% satisfaction rate among key stakeholders regarding project updates and transparency.
• Spearheaded a Kanban implementation for operational teams, reducing cycle time by 15% and enhancing workflow efficiency.
• Identified and resolved impediments impacting team performance, maintaining a 100% sprint completion rate for 6 consecutive months.
• Collaborated with Quality Assurance teams to integrate automated testing processes, leading to a 30% reduction in defects during production releases.

Feb 2017 – Feb 2019 · 2 yrs

• Led the Agile transformation initiative for multiple teams, enhancing their understanding of Scrum principles and improving overall project delivery efficiency.
• Developed and maintained project schedules and roadmaps, ensuring all stakeholders were informed of progress and potential impacts on project timelines.
• Facilitated communication between business stakeholders and technical teams to clarify requirements, prioritize tasks, and ensure alignment on project goals.
• Conducted training sessions and workshops for team members on Agile practices and tools, fostering a culture of continuous learning and improvement within the organization.
• Actively engaged with cross-functional teams to identify and resolve impediments, promoting a collaborative environment that encourages team empowerment and accountability.
• Analyzed team performance metrics using Agile metrics tools, such as Velocity and Burn-down Charts, to drive informed decision-making and optimize team productivity.
• Collaborated closely with product owners to prioritize and groom product backlogs, ensuring alignment with business objectives and maximizing stakeholder value.
• Utilized JIRA and Confluence to manage project tasks and documentation, improving visibility and accountability across teams, which contributed to a 30% decrease in bottlenecks.
• Conducted regular stakeholder engagement sessions to gather requirements and provide project updates, maintaining a satisfaction rating of over 85% from key stakeholders.