Mark Fenderov

Software Engineer

Berlin, Berlin, Germany15 yrs 9 mos experience
AI Enabled

Key Highlights

  • Expert in AWS architecture and event-driven systems.
  • Led significant projects impacting millions of users.
  • Proven track record in system modernization and AI platform development.
Stackforce AI infers this person is a SaaS architect with expertise in AI-driven solutions and event-driven architectures.

Contact

Skills

Core Skills

Aws ArchitectureEvent-driven SystemsSystem ModernizationApi-first

Other Skills

Amazon Web Services (AWS)Go (Programming Language)Clean ArchitectureDistributed SystemsEvent-Driven ArchitectureSoftware ArchitectureKotlinMicroservicesProblem SolvingCode ReviewComputer ScienceJavaContinuous Integration and Continuous Delivery (CI/CD)Spring FrameworkKubernetes

About

Staff Engineer with 15+ years helping companies build systems that actually work. Oracle Certified Professional and AWS Certified Solutions Architect, specializing in AI platforms, event-driven architectures, and system modernization. I help teams move from legacy chaos to modern, scalable systems they're proud to own. Whether it's architecting AI-driven platforms with AWS Lex/Bedrock, implementing event sourcing with Kafka, or migrating monoliths to microservices—I focus on solutions that solve real problems, not just look good in demos. Open-source contributor to Docker Agent (AWS Bedrock support) and lima-vm. Expertise: - AWS Architecture (Lex, Bedrock, EKS, RDS) - Event-Driven Systems (Kafka, CQRS, Event Sourcing) - AI/ML Platform Development - System Modernization & Legacy Migration - Technical Leadership & Team Scaling Recent Projects: - Built AI chatbot targeting 100% customer self-service at HelloFresh - Led telekom.de API rebuild serving 50M+ users with 14 teams - Architected event-driven chat platform for 50,000+ maritime professionals - Contributed AWS Bedrock provider support to Docker's cagent (AI tooling), including prompt caching and extended thinking capabilities

Experience

15 yrs 9 mos
Total Experience
2 yrs 4 mos
Average Tenure
1 yr 9 mos
Current Experience

Hellofresh

Staff Engineer

Aug 2024Present · 1 yr 9 mos · Berlin, Germany · On-site

  • AI Customer Self-Service Platform: Architected and built an AI chatbot in Go with Hexagonal Architecture, integrating AWS Lex + Bedrock (Claude) to deliver customer self-service across multiple markets. DACH live since December 2025, global rollout in progress. Orchestrates customer data (orders, subscriptions, deliveries, profiles), manages human handover via Genesys PureCloud, and tracks self-service rate, CSAT (target 70%), and engagement metrics. AWS stack: DynamoDB, Bedrock, KMS, S3, SQS, EventBridge
  • Meal Selection Platform Consolidation: Leading the merger of distributed Go microservices (box-content-service, menu-addons-service) into a Kotlin modular monolith, while decommissioning a legacy PHP monolith (70+ modules, multi-country). Executing phased source-of-truth cutovers with zero-downtime rollout across countries, backward compatibility guarantees, and multi-team coordination across Cart Foundation, Monoliths, and partner squads
  • Compensation Platform: Built a self-service compensation system handling complex business rules, reducing manual processing time by 80% and enabling automated refund/credit processing
  • Technical Leadership: Drive RFC reviews and cross-team collaboration with data/platform/product teams, maintaining 99.999% system uptime across modernized services
Amazon Web Services (AWS)Go (Programming Language)Clean ArchitectureDistributed SystemsEvent-Driven ArchitectureSoftware Architecture+2

Container xchange

Staff Engineer

Feb 2023Aug 2024 · 1 yr 6 mos · Hamburg, Germany · On-site

  • Highest level of an individual contributor and a role model for the whole department.
  • Took charge of the overarching architecture and fostered the adoption of Event Sourcing with Apache Kafka.
  • Led the development of a unified chat solution, emphasizing asynchronous, event-driven architecture.
  • Introduced an API-first approach, authored guidelines, and spearheaded the exploration of messaging tools.
  • Mentored junior developers and actively contributed to technical discussions and presentations.
Amazon Web Services (AWS)Problem SolvingCode ReviewComputer ScienceClean ArchitectureJava+2

Haiilo

Senior Backend Developer

Aug 2021Feb 2023 · 1 yr 6 mos · Hamburg, Germany · Hybrid

  • Worked as part of a team responsible for integrations with 3rd parties, including Microsoft (Azure AD, Teams, Sharepoint) and Google (Workspace, Calendar).
  • Contributed to the development of a future-proof platform, seamlessly integrating it with existing solutions through microservice and event-driven architectures.
  • Introduced and promoted the API-first approach across the Software Engineering department, standardizing API development practices for improved efficiency and scalability.
Continuous Integration and Continuous Delivery (CI/CD)Spring FrameworkCode ReviewComputer ScienceKubernetesJava+1

Deutsche telekom it solutions

3 roles

Expert IT Consultant

Apr 2021Aug 2021 · 4 mos

  • Provided expert guidance and mentorship to young developers, focusing on design, architecture, testing, CI/CD, and production operations.
  • Played a key role in driving end-to-end responsibility and best practices adoption within the development process.
Code ReviewComputer Science

Java Tech Lead

Nov 2019Aug 2021 · 1 yr 9 mos

  • Spearheaded the rebuilding of a critical Telekom internal API from scratch, ensuring its suitability for frontend and mobile applications.
  • Orchestrated a cross-functional effort involving 7 initial teams, which expanded to 14 within a year, underlining the project's central importance within Telekom.
  • Pioneered API-first development methodologies, optimizing the API for seamless integration with frontend and mobile platforms while aligning with Telekom's strategic objectives.
  • Implemented robust CI/CD pipelines using GitLab CI/CD, facilitating rapid and reliable software delivery to support Telekom's evolving digital ecosystem.
  • Leveraged Kubernetes, Docker, Helm, and CI/CD practices to architect a scalable infrastructure capable of accommodating the project's growth and complexity.
  • Championed event-driven design principles, including event sourcing and CQRS, to build resilient systems tailored to Telekom's dynamic requirements.
  • Played a pivotal role as a tech lead, providing guidance, mentorship, and technical expertise to navigate project complexities and ensure successful outcomes.
  • Recognized for contributions to project success through articles, presentations, and leadership within the telecommunications industry.
Code ReviewComputer Science

Java Team Lead

Mar 2018Jan 2020 · 1 yr 10 mos

  • Led the development and maintenance of the internet portal https://telekom.de, overseeing the Shop and Customer Center functionalities in a project involving approximately 200 engineers.
  • Utilized Oracle ATG as the primary framework/CMS, supplemented by Spring Framework modules for specific functionalities.
  • Contributed to the frontend development using JSP and jQuery, with exposure to modern frontend technologies such as React, and TypeScript.
  • Implemented microservices architecture as part of project modernization efforts, utilizing platforms like AppAlige (Openshift acquired by Telekom), Kubernetes, and Docker.
  • Managed build processes using Gradle and deployed applications on JBoss web servers, with Oracle databases.
  • Represented the company at the Joker Java conference in Saint-Petersburg, Russia, contributing to knowledge sharing and networking within the Java community.
  • Served as Team Lead of squad of 10 engineers, providing leadership, guidance, and technical direction to ensure project success.
Code ReviewComputer Science

Kwazar pro llc

Senior Java Software Engineer

Sep 2011Mar 2018 · 6 yrs 6 mos · Saint-Peterburg, Russia

  • Road From Junior to Senior here.
  • Developing and maintaining solutions for multifunctional centers in Russia, based on a self-written custom framework, the main focus of which was to simplify interactions with DB through self-written custom ORM. Simplification of customization of business processes, information flow, security, service integrations, etc.
  • The frontend part was done using JSP + self-written custom framework using jQuery.
  • The solution contained not only CMS but also internet and intranet portals of different kinds, information, analytics, customer center, etc.
  • This solution has been implemented in several Russian regions.
  • Web-server: Tomcat
  • Database: MS SQL Server
Code ReviewComputer Science

Freelance

Ruby on Rails Developer

Apr 2011Sep 2011 · 5 mos

  • Freelance on Ruby On Rails as part or small distributed team. Developing functionality for different internet portals, most of which are closed.
Code ReviewComputer Science

Baltikservis llc

PHP Developer

Aug 2010Apr 2011 · 8 mos

  • Developing and maintaining trade market for shipping companies based on Bitrix CMS.
  • PHP, JavaScript, SQL, HTML, CSS
Code ReviewComputer Science

Education

St. Petersburg Polytechnic State University

Master of Computer Science — Software for Computers and Computer-Aided Systems

Jan 2004Jan 2011

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