Jun 2021 – Feb 2024 · 2 yrs 8 mos

• Design and implement global HR, talent development, and culture operations functions in a remote-first high-growth organization.
• Highly collaborative executive business partner aligned with all business leaders in service of growth through scalable process adoption and innovation.
• Serve as senior product advisor focused on customer adoption, sales engagement, and comprehensive product design.
• Implement multi-tier leadership development program strategy, coaching program, rewards and recognition program, DEIB program and new corporate values.
• Implement comprehensive HR technology stack serve all aspects of global HR and payroll needs.
• Executive team coaching and development
• Design and implement scalable total rewards strategy and programs, fostering an inclusive and equitable workplace environment.

May 2018 – Jun 2021 · 3 yrs 1 mo

• Executive leader with responsibility for Marketing and Learning & Development functions.
• Develop and manage corporate learning and development strategy, focused on supporting the needs of employees, customers, and partner/reseller resources.
• Deliver MQL/MEL contributions of 30%+ to sales pipeline
• Serve as executive sponsor for key customer implementation projects, providing consultative guidance through process inventory, process validations and process improvements.
• Building brand recognition for SchooX as a leader in Talent Development solutions and practices through thought leadership activities (blogs, webinars, speaking engagements, conferences, etc)

Jan 2017 – May 2018 · 1 yr 4 mos

• Building, implementing and managing an integrated business strategy to grow the HotSchedules Train / Clarifi Talent Development brand through strategic partnerships, product innovation, brand marketing/positioning, sales enablement, customer engagement, implementation and customer support. Elevating industry recognition and confidence in HotSchedules' ability to deliver industry expertise related to people development practices and talent technologies.
• Drawing on my professional experience and expertise in the field of People Development, I am able to provide a consultative engagement with each customer to share best practices, in addition to helping develop their learning & performance management strategies that will drive engagement and business results for the future.

Aug 2016 – Dec 2016 · 4 mos

• HotSchedules Train product offering
• Primarily focused on driving business development strategies and activities specific to the HotSchedules Train product.
• Customer-facing activities include: product demos, strategic consulting engagements to support selection and implementation, building brand awareness through thought-leadership webinars & blog articles.
• Internal-facing activities include: leading efforts for roadmap development, product management & innovation, sales enablement, implementation & support process evaluation.

Mar 2016 – Jul 2016 · 4 mos

• HotSchedules Train and HotSchedules Recruit product offerings.
• Primarily focused on serving as the internal product expert.
• Customer-facing activities include: product demos, strategic consulting engagements to support selection and implementation
• Internal-facing activities include: roadmap development, product ideation, product marketing support

Mar 2014 – Mar 2016 · 2 yrs · Irving, TX

• Strategic business partner serving customers throughout the business, with focus on the areas of Global HR, Timekeeping and Payroll solutions in addition to strategic planning consulting. Serve as an internal business process consultant for multiple areas within the business, with an emphasis on the linkages between process and technology. Leading a global team of HR, Talent Management, HCM, Timekeeping and Payroll Business Analysts to support the business-side process needs and tool configurations. Additionally responsible for support of global Compliance training and certifications, tools for talent management and employee life cycle management, compensation, variable pay, US Benefits and multiple timekeeping platforms.
• Areas of focus for global systems include HCMS, HRIS & Payroll (SAP ECC 6.0), Employee Central, Employee Central Payroll, Learning Management, Applicant Tracking, Onboarding, Performance Management, Succession Planning, Compensation, Variable Pay, Payroll, Enterprise portal and collaboration tools, Benefits Administration, Kronos and other Timekeeping systems.
• Provide strategic support and guidance through selection and implementation for global talent management suite, global payroll solutions, and new HR cloud technology.

Feb 2012 – Mar 2014 · 2 yrs 1 mo · Plano, TX

• Strategic business partner serving Global HR Shared Services. Reporting directly to the Global VP of Human Resources.
• Areas of focus for systems include HCMS, HRIS (Oracle ERP), Learning Technologies, Applicant Tracking, Onboarding, Performance Management, Succession Planning, Payroll, Enterprise portal and collaboration.
• HR Process engineer and consultant across all areas of HR. Additional responsibilities include serving as centralized Project and Program Manager for all areas of HR, Payroll process evaluation, payroll systems enhancements/upgrades, Global HR analytics and BI reporting, Global HR Systems User experience leader, HR Policy management, HRIS/HRIT Leader, Onboarding automation and standardization, liaison between HR and IT, evaluate existing and develop new HR data interfaces across multiple business platforms, employee engagement and retention programs.
• Sourcing, selection, implementation and management of Global HR Technology platforms, including Applicant Tracking System, Onboarding system and Performance Management system. Develop and automate standard HR Business processes for all HR Operations.

Sep 2006 – Feb 2012 · 5 yrs 5 mos · Dallas, TX

• Managing Learning Technology platforms. Learning Management System, Metrics & Evaluations platform, e-Learning development tools and Virtual Classroom platform.
• Lead LMS implementation, system upgrades, and support.
• HRIS integrations with LMS, BI Reporting, and other key learning technology functions.
• Designed and implemented multiple franchise domains to support franchise and global business partners leveraging standardized LMS solution.
• E-learning development, virtual training curriculum development, certified facilitator for ODI leadership development program, instructional designer.

May 2006 – Aug 2006 · 3 mos

• Project Manager for training program development/deployment supporting various clients in the Food and Beverage industry. Introduced and provided project management methodology and structure framework for use with all projects from ideation phase through deployment phase.

Nov 2005 – May 2006 · 6 mos

• Project Management based position within the PMO for Baylor Information Services. Provided support services which included query and report writing and data analysis utilizing tools such as SQL, SQL Query Analyzer, Crystal Reports, Business Objects, MS Access. Worked on various phases of multiple versions of PlanView implementations.

May 2005 – Nov 2005 · 6 mos

• Project Manager with emphasis on training and development projects at the point of integration with the Learning Management System. Supported the last phase of re-design and implementation for Custom LMS / Events Management System. Also provided various levels of support (Help Desk Level 1, 2, and 3 call resolution) for issues related to the LMS and HRIS applications.

May 2004 – May 2005 · 1 yr

• Served primarily as a Planning and Program Management Lead on training development programs that were designed primarily for coaching at the Store level. Additionally served as Instructional Designer and Master Trainer. Various levels of interaction with the LMS (tester, admin, etc.)

Jan 2001 – Sep 2003 · 2 yrs 8 mos

• Various functions within the organization.
• Officer (AT) with responsibilities: Facilities Manager, Disaster Recovery/Business Continuity Division Manager, Communications Manager
• Project Manager with responsibilities: Financial Systems Administrator (various systems), Systems Automation, and Process Improvement/Reengineering
• US PMO Manager with responsibilities: Risk Management, Program Management, Project Management