May 2024 – Present · 2 yrs

• Teaching a course on product management at Carnegie Mellon Tepper School of Business MBA program.

Jan 2019 – Dec 2019 · 11 mos · Greater New York City Area

• Led initiative to create a commercialized product based on AI (Watson) technology:
• Created and pitched business case for new product—including hypotheses, personas, workstreams, minimum viable product (MVP), roadmap, and requirements—to executive team and secured budget and resources.
• Developed and implemented framework, management system, and scorecard to evaluate potential products and determine level of viability—including research on total addressable market (TAM), customer needs, and existing IBM products.
• Evaluated and organized existing IBM AI assets—aligning to market segmentation and competitive analysis; determined the go-to-market strategy in the newly segmented AI solutions for IT market.
• Established a Tech Advisory Board with IBM Research and AI experts to validate the feasibility of proposed solutions.

May 2018 – Jan 2019 · 8 mos · Greater New York City Area

• Led weekly Senior Leadership Team's meetings and quarterly offsites, day-to-day operations, OKRs, annual strategic planning, and special projects for Data & AI product team—contributing to 8% year-to-year growth of $6B business.
• Developed a market and financial scoring system to evaluate the health of a $6B product portfolio that helped the Senior Leadership Team determine where to divest, invest and hold budget and resources:
• > Developed a forecasting model and gap analysis to identify revenue sources and opportunities.
• > Created weighted average scorecards to balance financial performance, market opportunity, and user experience.
• > Aligned executive team on revenue target, gap-to-target, and potential levers to close revenue gap (e.g., sales execution, new products, partnerships)— reallocating budget distribution to increase projected ROI to achieve corporate targets.
• Partnered with executives and key leaders to align strategies and products to objectives as well as solve critical business challenges; led strategic initiatives across sales, marketing, development, services, digital, and design teams.
• Created a comprehensive buyers’ journey report for a product with low NPS—surfacing the key issues on the prospective customers’ experience.
• Created and communicated content for IBM’s Data & AI strategy that was used in keynote speeches for 14 global events including “IBM Signature Moment” events such as IBM Think and Change the Game: Winning with AI.
• Led a team of data scientists to build a machine learning model that recommended SaaS products for enterprise license agreement clients; delivered a validated recommendation engine for over 2,000 products and 200 clients in 30 days.

Nov 2017 – May 2018 · 6 mos · Greater New York City Area

• Led and managed a 37 person team responsible for concepting and developing innovative products and services for IBM customers.
• Developed the group’s operating model, financial reporting, forecasting, management system, pipeline, resource management, and staffing processes—from the ground up—increased practice utilization from 10% to 40% to 70% over 3 months.
• Created an operating model, management system, and digital front end for an internal ventures board where any Global Business Services practitioner could pitch ideas for funding—increasing deal flow by 200% and accelerating time to funding from months to weeks.

Oct 2014 – Nov 2017 · 3 yrs 1 mo · Greater New York City Area

• Promoted twice: Senior Consultant to Managing Consultant and then to Senior Managing Consultant.
• Developed and pitched proposals—competed with consulting agencies to win IBM projects.
• Shaped and drove end-to-end digital transformations across business, technology, process and people, creating value by reinventing the core of our client's businesses
• Gathered and analyzed information, formulated and tested hypotheses, and developed and communicated recommendations. Presented results to client executives and implemented recommendations in collaboration with client team members.
• Served as the Mobile & Social Competency Leader; developed a comprehensive framework to run a new competency; created content (e.g., whitepapers) and delivered presentations on best practices and playbooks on integrating and infusing social strategy into projects.
• Served as the Strategic Design Competency leader; taught Agile, Design Thinking, and Lean methodologies—instilling and promoting an agile, design, and lean culture across IBM.
• Facilitated Design Thinking workshops with internal teams and external clients; trained and certified instructors.

May 2013 – Jul 2013 · 2 mos · Greater Pittsburgh Area

Jun 2012 – Aug 2012 · 2 mos · Greater New York City Area

Oct 2011 – Apr 2012 · 6 mos · Greater Pittsburgh Area

• Idea Foundry is a non-profit innovation accelerator with hands-on business development and innovation commercialization. (http://ideafoundry.org/)

Jun 2011 – Aug 2011 · 2 mos · NYC

Jun 2008 – Aug 2008 · 2 mos · NYC

Apr 2008 – Jun 2010 · 2 yrs 2 mos · Ann Arbor

• First restaurant delivery service in Ann Arbor. Sold to "Straight2YourDoor." Currently operates under successive ownership with 22 restaurant partnerships.
• Relevant Skills: Business Strategy; Entrepreneurship

Dec 2006 – May 2010 · 3 yrs 5 mos · Ann Arbor

• Go Blue Wear Pink (also known as: Go Blue Think Pink) is an organization raising money for breast cancer research.