Jul 2023 – Present · 2 yrs 11 mos · Bengaluru, Karnataka, India · On-site

• Engineered and implemented the card application flow for the Flipkart Axis Credit Card, in collaboration with team members, managing 70,000+ daily applications with MySQL and HBase.
• Designed and launched a Card Console for adopted users featuring session-based OTP, bill generation and payment, refer and earn, and Convert to EMI, increasing EMI adoption by 2.5x utilizing Redis cache, MySQL, and Multiprocessing.
• Launched a revamped card store with dynamic backend whitelisting and CTA/eligibility checks, boosting application inits by 12%. Ingested user touchpoints into the Flipkart data platform to enable tracking of card engagement.
• Created a mocking module to generate required success/failure JSONs using CLI in java. This facilitated NFR testing for peak traffic scenarios and reduced internal testing effort by 67%.
• Optimized system efficiency by 20% by designing a robust callback flow for Axis application status updates with Kafka, replacing the polling approach and improving code quality and structure through effective design patterns.
• Conducted NFRs using Python and Locust to scale services for 300 QPS, while enhancing Grafana dashboards and alerts for round-the-clock monitoring and sale readiness.
• Designed and implemented an expiry solution using warehouse-level customer shelf life for Flipkart Minutes inventory, leveraging Pulsar and HBase.
• Designed and implemented near real-time reporting for Flipkart Minutes inventory using Flipkart’s Spark-based streaming platform, enabling efficient business tracking.
• Contributed to Flipkart’s tech hiring by interviewing SDE-1 and intern candidates during campus and lateral hiring drives.
• Led weekly on-call reviews to reduce SLA closure time and improve customer satisfaction by 15%, leveraging New Relic, Grafana, and internal alerting for end-to-end monitoring.

Jan 2023 – Jun 2023 · 5 mos · Bengaluru, Karnataka, India · On-site

• Engineered and launched a revamped journey for existing-to-bank users to issue Flipkart Co-Branded Card, integrating with bank APIs for pre-approved offers and using Flowable to keep track of applications.
• Executed Python scripts to reconcile ~2 lakh data mismatches across flows with the discovery service, ensuring accurate Flipkart Axis Card info is shown in the app.
• Integrated bank’s Video KYC drop-off events to display contextual info and next steps, increasing VKYC adoption rate by 12%.

May 2022 – Jul 2022 · 2 mos · Bengaluru, Karnataka, India · On-site

• Worked with Selection and Supply Ecosystem.
• Integrated New Relic with multiple Flipkart services to enhance application performance monitoring, enabling improved planning and optimization.
• Resolved multiple filter-related UI bugs on the Inventory Planning portal using JavaScript.