Jul 2008 – Nov 2022 · 14 yrs 4 mos · United States

• Serves as Global thought leadership for Caleres Credit to Cash, establishing and governing global policies, programs, user
• procedures, systems, etc. to ensure efficient, and strongly controlled, agile global operations.
• ● Directs domestic, Credit Risk Management and high volume transaction processing of credit hold release, B2B collections
• (international and domestic), dispute management, claims, and accounts receivable
• ● Oversees Associate development, onboarding and recruiting programs, inspiring team to continuous learning and engaged
• Associates.
• ● Drives financial value through cash flow optimization, dispute reduction, key financial ratio analysis, recommending and
• pursuing optimized customer terms, etc. providing related on-time, on-quality, actionable reporting to key business partners.
• ●Serves as Global thought leadership for Credit to Cash, including: Credit Risk Management, credit hold release, B2B
• collections (international and domestic - $500K credit line approval authority), dispute management, claims, and accounts
• receivable.
• ● Directs operations of Credit to Cash teams, serving as the expert within the function, directing team decisions and programs
• through subordinate leaders.
• ●Ensures proactive alert to International and Brand Portfolio teams to potential orders at risk due to credit limit constraints,
• past due balances or other issues, proposing payment plans or other appropriate solutions.
• ●Monitor credit agency reports and alerts, sharing with Director and business teams as necessary.