Dec 2022 – Mar 2024 · 1 yr 3 mos · San Francisco, California, United States · Hybrid

• Executive and strategic ownership of information technology.

Oct 2019 – Dec 2022 · 3 yrs 2 mos · San Francisco, California

• Unified disparate IT functions to build a cohesive team capable of addressing the challenges presented by the incredibly rapid growth and success of Databricks. Built collaborative forums across business teams around the Lead to Cash and Business Intelligence to drive transparency and coordinated roadmaps across the various domains. Drive IT growth and impact on systems, business intelligence, and business process as the company grew from 700 to 4000 employees and $800M in revenue. Collaborated with peers to create an incredible RTO experience company wide.

Jun 2018 – Oct 2019 · 1 yr 4 mos · San Francisco Bay Area

• Led a large practice (150+ employees and contractors worldwide) in the domains of business intelligence and Integration/API development. Responsible for a large portfolio of vital business reporting and integration projects. Led the strategy for both domains working closely with senior leaders across Salesforce to deliver continual value through my domains and practices.

May 2014 – Oct 2019 · 5 yrs 5 mos · San Francisco Bay Area

• MuleSoft is the leading integration platform as a service (iPaaS) company that empowers businesses to drive the development of virtually unlimited solutions through the API-ification and integration of everything. As Head of Information Technology built the IT department from scratch during a rapid growth period from $60M and 300 employees to $180M and 1300 employees over 3 years including IPO. Built a high capability IT practice by building an amazing team that is recognized company wide as an empowering force inside the company. Grew the team to have practices around IT Operations, IT Information Security, Helpdesk , and most importantly built the business' MuleSoft at MuleSoft practice (using our own products for the benefit of the business). Grew the company from 4 offices to over 20 offices worldwide. Built policies, procedures, and practices that fit the needs of exponential growth in a public company.

Mar 2013 – May 2014 · 1 yr 2 mos · San Francisco Bay Area

• Technical hands-on leader for all aspects of datacenter and corporate network operations with offices in San Francisco, New York, Denver, Atlanta, India and Columbia supporting 400+ servers on a high availability platform with 99.95% SLA delivering over 10 million minutes daily of service to customers on a global scale for the company's IaaS, SaaS, and PaaS product offering. Delivered strategic vision and execution for a newly designed highly scalable infrastructure resulting in dramatic growth capacity for the platform. Worked directly with customers and prospects as a Sales Engineer and Solutions Architect for high revenue accounts. Worked directly with customers on compliance and architectural discussions.

Oct 2012 – Mar 2013 · 5 mos · San Francisco Bay Area

• Responsible for the hands-on management of a large global datacenter network infrastructure. Built out a network engineering team from scratch and significantly improved the reliability of the datacenter infrastructure providing service for the company's IaaS, SaaS, and PaaS offerings. Completely redesigned and implemented the company's core SaaS and IaaS offering infrastructure. Worked directly with customers and prospects as a Sales Engineer and Solutions Architect for high revenue accounts.

Jun 2011 – Oct 2012 · 1 yr 4 mos · San Francisco Bay Area

• Reporting directly to the CEO, provided technical expertise and leadership to the Client Services division including Solutions Architecture, Sales Engineering, Customer Support, and Account Management. Worked directly with large accounts and prospects to deliver best-fit highly technical integration with the product. Worked closely with Product Management to develop PRD and MRD documents, perform gap analysis, and gather customer feedback. Heavily involved in day to day management and architecture of the global multi-tenant datacenter infrastructure of the underlying IaaS platform supporting the SaaS product.

Apr 2011 – Jun 2011 · 2 mos · San Francisco Bay Area

• Worked directly with clients on integrating the nScaled solution into their specific environment to meet their business objectives. Did deep level discovery on customer network and systems infrastructure, provided highly technical product implementation. Delivered deeply technical lunch-and-learn talks, webinars, presentations, and participated as a Sales Engineer in the sales process for the product. Created customer facing collateral describing the SaaS, IaaS, and security architecture.

Apr 2006 – Apr 2011 · 5 yrs

• Work directly with Director, CFO, and CIO to develop and implement IT strategy as a lead IT decision maker. Designed, implemented, and operated the infrastructure driving the company's SaaS platform and security strategy. Managed corporate and SaaS infrastructure, datacenter, and service delivery in strategic, tactical, and practical operations. Responsible for all aspects of networking, virtualization (Vmware), and branch office infrastructure and service delivery in a dynamic and fast growing company.

Jan 2004 – Jan 2006 · 2 yrs

• 43,000 user enterprise district with more than 35 metro-area campus locations. Headed complex and multifaceted technology integration projects as principal technical expert and liaison among stakeholder departments. Responsible for capital data infrastructure projects ranging from $20K to $20M. Managed 200+ servers and 5000 network devices including Linux servers, Cisco routers, switches, access points, frewall, ACS. Led numerous server integrations, consolidations, and upgrades. Served on the Disaster Response Team, participating in regular drills and creating IT response plan documentation. Directly supervised 15 site technicians providing network infrastructure and network services. Managed vendor relationships and formal project scopes. Deployed the first VMware ESX environment for scale production service.

Jun 2001 – Jun 2004 · 3 yrs

• Provided network, datacenter, and systems support for a large environment. Lead company security initiative. Obtained CCNA certification and developed standardized network configuration, security, and access controls for thousands of network devices across over 35 locations.

Jun 2000 – Jun 2001 · 1 yr

• Responsible for a HIPAA compliant telemedicine and IT infrastructure for delivering services to medical students and patients within the UCSF network. Designed the first production telemedicine systems for delivering specialist medical diagnosis capability to rural communities.