Mintu Kumar Chetry

CEO

Bengaluru, Karnataka, India20 yrs 11 mos experience
AI ML PractitionerAI Enabled

Key Highlights

  • Over two decades of telecom network leadership experience.
  • Expertise in network transformation and digital innovation.
  • Passionate about corporate governance and ethical technology use.
Stackforce AI infers this person is a Telecom Infrastructure and Governance Expert.

Contact

Skills

Other Skills

Corporate GovernanceStrategic LeadershipNetwork DesignNetworkingRegulatory ComplianceStakeholder EngagementNetwork Engineering & Operations ManagementTelecom Strategy & Network TransformationNetwork OperationsNetwork EngineeringStakeholder CoordinationFinancial ManagementData GovernanceGovernanceBudgeting

About

I am a telecom network leader with over two decades of experience across network transformation, operations excellence, customer experience, and digital innovation. Currently, I work at the intersection of large-scale telecom infrastructure, technology-led execution, and governance thinking. My professional journey has been shaped by one belief: technology becomes meaningful only when it improves human experience, institutional trust, and long-term resilience. Beyond network operations, I write and think deeply about corporate governance, AI, boardroom accountability, and the ethical use of emerging technologies. As an IICA-certified Independent Director, I am particularly interested in how boards, leaders, and institutions can prepare for an algorithmic future without losing human judgment. I call myself “a beginner” not because of lack of experience, but because learning remains my most important leadership discipline.

Experience

20 yrs 11 mos
Total Experience
6 yrs 1 mo
Average Tenure
2 yrs 6 mos
Current Experience

Airtel

3 roles

AVP & Head of Network Operations

Promoted

Feb 2026Present · 4 mos · On-site

  • Spearhead operational strategy and execution excellence to enhance overall efficiency.
  • Ensure cost-effectiveness in operations, leading to improved operational expenditure (OPEX).
  • Build and manage a resilient transport backbone and core infrastructure, aligning with world-class OHS practices.

AVP & Head of Network Experience

Promoted

May 2025Feb 2026 · 9 mos · On-site

  • Leading Network Experience Strategy with a deep focus on delivering superior network performance and customer satisfaction. Key responsibilities include:
  • ↳ Strategic network quality enhancement to ensure seamless mobility experience
  • ↳ Driving commercial growth through network excellence and customer-centric initiatives
  • ↳ Ensuring regulatory compliance and cultivating strong partnerships with key stakeholders
  • ↳ Prioritizing safety-first operations across all engineering and field activities
  • ↳ Integrating next-gen technologies (5G, automation, analytics) to boost reliability and efficiency
  • ↳ Leading cross-functional teams to deliver high-impact outcomes and operational agility
  • ↳ Driving continuous improvement through data-driven insights and proactive issue resolution
  • ↳ Enhancing customer experience through real-time performance monitoring and fast-turnaround fixes

Circle Head - Mobility Services

Dec 2023May 2025 · 1 yr 5 mos · On-site

  • Leading mobility operations and engineering across North-Eastern India, with a focus on:
  • ↳ Strategic network planning and commercial growth
  • ↳ Regulatory compliance and stakeholder partnerships
  • ↳ Environmental sustainability and safety-first operations
  • ↳ Technology integration to improve reliability and customer experience

Ericsson

4 roles

Managed Service Director

Oct 2023Dec 2023 · 2 mos · On-site

  • Oversaw the strategic transition of managed services to Airtel:
  • ↳ Ensured uninterrupted operations and service quality
  • ↳ Maintained high stakeholder confidence during organizational shift
  • ↳ Supported team morale and business continuity through change

Engineering Head

Promoted

Apr 2019Oct 2023 · 4 yrs 6 mos · On-site

  • Directed end-to-end telecom operations across 7 states:
  • ↳ Led digital transformation initiatives and network modernization
  • ↳ Achieved cost optimization through AI and automation
  • ↳ Deployed high-performance 4G/5G infrastructure
  • ↳ Developed future-ready engineering talent and team leadership

Network Experience Head

Oct 2016Apr 2019 · 2 yrs 6 mos · On-site

  • Focused on customer experience, network quality, and predictive performance:
  • ↳ Improved CX metrics using data analytics and AI-powered solutions
  • ↳ Reduced escalations and optimized network SLAs
  • ↳ Led 200+ engineers toward proactive, agile operations

Design & Planning Head/Planning Lead

Feb 2010Oct 2016 · 6 yrs 8 mos · On-site

  • Led network design, planning, and expansion projects:
  • ↳ Delivered efficient rollout of greenfield telecom infrastructure
  • ↳ Enhanced resource optimization and strategic vendor management
  • ↳ Strengthened governance processes and cost control

Bharti airtel limited

Network Planning Manager

Aug 2007Jan 2010 · 2 yrs 5 mos · Dispur, Assam, India · On-site

  • Managed RF planning, capacity design, and execution across the region:
  • ↳ Developed network strategies for optimal coverage and performance
  • ↳ Led expansion projects and technology upgrades across circles
  • ↳ Coordinated with vendors, regulators, and internal business teams

Reliance communications

Operations Manager

Apr 2005Aug 2007 · 2 yrs 4 mos · Shillong, Meghalaya, India · On-site

  • Oversaw daily network operations and field teams in NE India:
  • ↳ Maintained uptime and service continuity under complex conditions
  • ↳ Supervised installations, repairs, and field escalations
  • ↳ Introduced structured troubleshooting and knowledge-sharing systems

Education

University of Warwick - Warwick Business School

Strategy & Innovation (PgD) — Strategy & Innovation Management

Liverpool John Moores University

Master's degree — Data Science

International Institute of Information Technology Bangalore

Post Graduate Diploma in Data Science — Business Intelligence & Data Analytics

Texas McCombs School of Business

Post Graduate Program in Artificial Intelligence — Artificial Intelligence

Great Lakes Institute of Management

Post Graduate Program in Artificial Intelligence for Leaders — Artificial Intelligence

Assam Engineering College, (A.E.C)

Bachelor of Engineering (BE) — Electronics and Communications Engineering

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