Mitesh Boral

Product Manager

Bengaluru, Karnataka, India5 yrs 7 mos experience

Most Likely To SwitchAI ML Practitioner

Key Highlights

Expert in building and scaling B2B SaaS products.
Proven track record in go-to-market strategies and fundraising.
Strong background in customer success and product management.

Stackforce AI infers this person is a SaaS Product Management expert with a focus on B2B growth strategies.

Contact

Skills

Core Skills

Product ManagementGo-to-market StrategyStrategyProject ManagementCustomer Relationship Management (crm)Operations ManagementIt IntegrationSales Operations

Other Skills

Technical Product ManagementProgram ManagementData MiningSalesforce CRMPositioning (Marketing)Agile MethodologiesBusiness Growth StrategiesMarketing CampaignsRequirements GatheringP&L ManagementUser JourneysBusiness Process ImprovementGenerative AI ToolsVenture CapitalProduct Requirements

About

Building & scaling B2B SaaS products from concept to growth stage along with go-to-market (GTM) strategies, forming strategic partnerships, pitching VCs & Angel Investors for fundraising | Working with both operators & investors of Indian (Bharat) Startup Ecosystem

Experience

5 yrs 7 mos

Total Experience

11 mos

Average Tenure

1 yr 3 mos

Current Experience

Adobe

Product Marketing Manager

Feb 2025 – Present · 1 yr 3 mos · Bengaluru, Karnataka, India

Product ManagementTechnical Product ManagementGo-to-Market StrategyProgram ManagementData MiningSalesforce CRM+4

Signedly

Product Marketing - Founding Member

Dec 2023 – Dec 2024 · 1 yr · Bengaluru, Karnataka, India · On-site

Requirements GatheringP&L ManagementBusiness Growth StrategiesUser JourneysMarketing CampaignsGo-to-Market Strategy+14

Reckonsys tech labs

Marketing Analyst

Dec 2023 – Nov 2024 · 11 mos · Bengaluru, Karnataka, India · On-site

Business WorkflowsStakeholder EngagementRequirements GatheringStrategyP&L ManagementCampaign Analytics+23

Tracxn

Customer Success Manager

Nov 2022 – Nov 2023 · 1 yr · Bengaluru, Karnataka, India · Hybrid

Act as a liaison between key accounts and the product team, gathering feedback on usability, microfeature requests and pain points.
Develop and execute engagement marketing campaigns, such as targeted webinars, in-app tutorials, and data usage workshops etc to drive deeper product adoption.
Build custom dashboards and reports for clients, highlighting actionable insights aligned with their investment and research goals.
Identified and mitigated product abuse (e.g., data crawling etc) through compliance and risk management analysis, driving significant upsell opportunities and reduce churn.
Directly manage accounts of 110 Venture Capital (VCs) & Private Equity Firms, IB, Angel Investors, Startup Accelerators.
Business Process Improvement for driving Monthly data: 95% Renewals Rate & 15% increase in Customer Engagement, 12% increase in Customer Retention Rate.
Drive priority projects for high value Key Accounts with ACV (< INR 9 Crore) to deploy high Engagement Product features using Agile Methodologies (SCRUM)
Build program strategies to implement best Customer Success practices & fasten client Onboarding rate (Less than 1 week)
Drive Change Management for better Customer Relationship Management (CRM), releases & track project financial budget with MRR (< INR 75 Lakhs)
Building micro-revenue channels to venture out on new categories of products for both B2B & B2C Software as a Service (SaaS) Internet products

Business WorkflowsMarket AnalysisProject ImplementationRetention StrategiesAccount ManagementUser Journeys+35

Flipkart

Operations Analyst

Jul 2020 – Jul 2021 · 1 yr · Bengaluru, Karnataka, India

1-Year 3rd Party Contract Role
End-to-End categories Product support & L2 Escalations processing
Operating with different cross-functional teams - Fraud Risk Management(FRM), Logistics(In-house & 3PL), Payment management, FlipkartTravel(Cleartrip) & PhonePe, Flipkart Pay Later(BNPL)
Assisted team of 25 consultants with process optimization, ensuring 90%+ CSAT, PCD & RR metrics.
Operated on pilot projects - Flipkart Grocery launch, QR Code Scan Payments
Worked on events - Big Billion Days, Diwali Sale, Big Savings Days

B2CAccount ManagementSWOT analysisGo-to-Market StrategyOperations ManagementMicrosoft Office+6