Mohamad Akkad

Business Analyst

Dubai, United Arab Emirates4 yrs 6 mos experience

Key Highlights

  • Achieved 40% revenue growth through data-driven insights.
  • Crafted over 2500 tables and procedures in SQL.
  • Implemented innovative analytics methodologies for marketing.
Stackforce AI infers this person is a Data Analyst with expertise in Telecom and Business Intelligence.

Contact

Skills

Core Skills

Business Intelligence (bi)Data VisualizationData AnalysisSqlCustomer ServiceCommunicationDatabase Management

Other Skills

Power BITeam CollaborationEasily AdaptableMicrosoft SQL ServerOracle DatabaseOracle SQL DeveloperTransact-SQL (T-SQL)PL/SQLMicrosoft Power BITableauSQL Server Reporting Services (SSRS)DatabasesAnalyticsData AnalystManagement Information Systems (MIS)

About

With a proven track record as a Data Analyst at Syriatel Mobile Telecom, I specialize in executing intricate SQL queries and conducting comprehensive data analysis. I thrive on introducing innovative analytics methodologies and crafting detailed reports tailored to the needs of the marketing department. My collaborative approach extends across departments, particularly in coordinating offer launches to ensure seamless integration. By harnessing data-driven insights, I've played a pivotal role in propelling business growth, manifesting in a remarkable 40% surge in revenue and a substantial 60% enhancement in overall operational performance. My proficiency extends beyond data analysis, encompassing diverse skills in customer service, sales, and mobile phone and computer repair, enriching my holistic expertise. Holding a Bachelor of Engineering in Information Technology from Arab International University, my academic foundation spans software engineering, data science, and information systems. My intrinsic drive lies in problem-solving, continuous learning of emerging technologies, and leveraging data to create tangible value. In my capacity as a System Developer at Princetect Digital Agency, I spearheaded the management of databases, optimizing information storage efficiency. I implemented robust systems for monitoring workflow and instituted mechanisms to uphold company policies and evaluate employee performance. Leveraging my proficiency in front-end and back-end programming, data modeling, and stored procedures, I consistently delivered superior solutions exceeding client expectations.

Experience

4 yrs 6 mos
Total Experience
2 yrs 8 mos
Average Tenure
1 yr 10 mos
Current Experience

Abu dhabi commercial bank

Senior Business Analyst

Jul 2024Present · 1 yr 10 mos · Dubai, United Arab Emirates · On-site

Data VisualizationBusiness Intelligence (BI)

Princetect digital agency

System Developer

Oct 2023Jan 2024 · 3 mos · Damascus Governorate, Syria · On-site

  • Architect and oversee databases for information storage, institute an efficient system for monitoring workflow, and establish a mechanism for overseeing company policies and employee performance.
CommunicationEasily AdaptableDatabase Management

Syriatel mobile telecom

3 roles

Data Analyst

Promoted

Jun 2021Feb 2024 · 2 yrs 8 mos · Damascus, Syria · On-site

  • Implemented sophisticated SQL queries and advanced data analysis techniques, crafting over 2500 tables and procedures within the database. Delivered comprehensive reports to the marketing department and collaborated across departments for successful offer launches. Achievements included a 40% increase in data efficiency through Power BI utilization, a 120% task completion speed boost, saving 90 hours monthly. Excel reports and interactive dashboards linked seamlessly with SQL queries, reducing team workload by 40%. Strategically segmented customers based on revenue, leading to a 17% consumption increase per offer series. Managed revenue insights, resulting in a 50% improvement in profit and loss clarity amidst exchange rate fluctuations.
SQLData AnalysisData VisualizationPower BITeam Collaboration

Service Desk

Promoted

Dec 2019Jun 2021 · 1 yr 6 mos · Damascus, Syria · On-site

  • managed coverage-related calls and complaints. Achieved 95% resolution within 24 hours,
  • reducing average handling time by 15%. Implemented streamlined reporting for a 30%
  • improvement in issue resolution efficiency.
Customer ServiceTeam Collaboration

Sales Promoter

Apr 2018Dec 2019 · 1 yr 8 mos · Damascus, Syria · On-site

  • Promoted and sold company products through compelling communication, emphasizing service
  • value for high customer satisfaction, and Consistently surpass monthly targets by over 100%
  • through effective communication. Professionally represented the company at events and exhibitions.
CommunicationEasily Adaptable

Education

Arab International University

Bachelor of Engineering - BE — Information Technology

Jan 2017Jul 2023

Stackforce found 100+ more professionals with Business Intelligence (bi) & Data Visualization

Explore similar profiles based on matching skills and experience