Mohammad Akram

Operations Associate

Bengaluru, Karnataka, India5 yrs 10 mos experience

Most Likely To Switch

Key Highlights

Over 5 years of experience in Quality Assurance.
Led QA team for interactive learning and gaming products.
Currently expanding skills in automation with Playwright.

Stackforce AI infers this person is a Quality Assurance professional with expertise in gaming and e-commerce sectors.

Contact

Skills

Core Skills

Quality AssuranceProduct OperationsTest Automation

Other Skills

API TestingAdhoc TestingAndroidCLOUD TESTINGChargebeeContent LocalizationE-CommerceExtract, Transform, Load (ETL)FirebaseFunctional TestingGame TestingJIRAManual & Regression TestingMixpanelMobile Testing

About

I’m a dedicated Quality Assurance and Product Operations professional with over 5 years of experience across gaming, e-commerce, and digital product ecosystems.At PlayShifu, I lead a QA team responsible for ensuring the quality, reliability, and performance of interactive learning and gaming products. My work combines hands-on QA with product operations, covering functional, regression, and API testing using tools like Postman, JIRA, Firebase, and Mixpanel, and debugging product issues in Unity.Alongside QA, I contribute to content management and localization, adapting products for global regions, and oversee product safety testing, asset management, and product quality checks (QC) in collaboration with third-party labs.I’m passionate about building efficient QA processes, mentoring team members, and delivering user-centric, bug-free experiences.Currently, I’m expanding my technical skill set by learning Playwright with JavaScript, laying the groundwork to integrate automation into my QA practice.Core Skills: QA Team Leadership | Manual & Regression Testing | API Testing (Postman) | JIRA | Firebase | Mixpanel | Unity Debugging | Content Localization | Product Operations | Product Safety Testing | QC | Release ManagementCurrently Learning: Playwright | JavaScript | Test Automation Fundamentals

Experience

5 yrs 10 mos

Total Experience

1 yr 5 mos

Average Tenure

1 yr 5 mos

Current Experience

Playshifu

Senior QA & Product Operations

Jan 2025 – Present · 1 yr 5 mos · Bengaluru · On-site

Lead the QA team, managing day-to-day testing operations, workload distribution, and quality reviews.
Oversee functional, regression, and API testing to ensure smooth and reliable product releases.
Collaborate with Unity developers to reproduce and debug customer-reported issues, improving resolution turnaround time.
Use Mixpanel for user behavior analysis to identify recurring issues and performance bottlenecks.
Support product operations by handling content localization for different global regions and coordinating product safety testing with third-party labs.
Manage product asset tracking and quality control (QC) processes for hardware components and packaging.
Work closely with product, engineering, and customer success teams to maintain product quality and operational efficiency.
Currently learning Playwright and JavaScript to expand QA automation capabilities for future projects.

QA Team LeadershipManual & Regression TestingAPI TestingJIRAFirebaseMixpanel+7

Lio

Senior Software Quality Assurance Engineer

May 2022 – Dec 2024 · 2 yrs 7 mos · India · Remote

I worked as a core QA member on a SaaS-based product, ensuring high-quality releases for both web and mobile applications. My responsibilities included reviewing user stories for new features, designing and executing functional and regression test cases, and supporting day-to-day release activities.
I performed thorough testing across web and mobile platforms, including build verification (smoke testing), API testing, and regression testing before each release. I used tools such as Firebase, Postman, Sentry, and JIRA to manage test cases, report issues, and verify defect fixes.
I also contributed to payment flow integration testing with Chargebee, participated in daily scrum meetings, created data requests in Postman, and took part in peer reviews of manual test cases to maintain quality and consistency across the QA team.
Tools and Technologies: Firebase, Postman, Sentry, JIRA, Chargebee
Testing Areas: Web Application Testing, Mobile Application Testing, API Testing, Functional and Regression Testing

Functional TestingRegression TestingAPI TestingFirebasePostmanSentry+4