Dec 2020 – Dec 2021 · 1 yr · Milan, Lombardy, Italy

• 1. Collaborating with Dev and Test team for writing Automation test script and rework the test scripts. Working with different technology such as Mongodb,kubernetes, VM,docker container, Microservices such as device manager, inventory, topology, optical schema mapper, Circuit. technology
• 2. Learn more 5G Solution product knowledge and brush up on my technical skill knowledge for delivering more productive work.
• 3. Working for different product documentation such as datasheets( UeSIM, RUSIM, DUSIM, CUSIM, O-RAN, RAN, AirMosaic, Massive MIMO, MU MIMO,eMBMS, VoNR, NR) for the products and presentation of the products with Business development team members.
• 4.Working with the Business Development team for product licensing support and issues.
• 5. Working for product content creation and marketing events with Business development team members.
• Collaborating R&D team with some of their works.
• 6. In a word supporting and working with Test and Business development team members for delivering more productive work

Dec 2019 – Nov 2020 · 11 mos · Prague, The Capital, Czech Republic

• General Windows 10/ MS Office support and troubleshooting
• Managing number of tickets via their ITSM (BMC Ready IT Service Management)
• Laptop/desktop installed image and software from SCCM Docking stations configuration.
• Support for VPN connectivity (Pulse secure, mobile iron etc.)
• iPhone, i-Tab installation / connection and support / troubleshooting
• Assisting with inventory and audit tasks throughout the site.
• Professionally resolve hardware issues via troubleshoot ticket.
• Lotus Notes and Antivirus Management Tools SEP client
• Switch Port mgmt. Network Access Control Management with Remote network team
• Backup and Restoration
• LAN/WAN migration,Switch, Router/ Firewall Mgmt with Remote network team
• CITRIX, WUSS, PRIMA,PITA,DIVA, VDI,ELAN
• Mobile device management through Vmware Airwatch
• STRONG AUTH NEXT,Unified visitor management (Mobilewlan account)
• Mailbox Administration
• Cable management, wiring cable with remote team
• Network device installation with remote network team
• Rack mount installation with remote network team
• Blancco management console (WIPE)
• Client Security (PGP,Hard disk Encryption, USB Encryption)
• Conference and Media Technology (Skype for business, WebEx,Video
• conferencing,Microsoft Surface Hub)
• Helping with SCCM Team to Install Windows Patch and Application update’s
• Application Upgrade and Downgrade to Production Support Team.

Nov 2019 – Jan 2021 · 1 yr 2 mos · Frankfurt Am Main Area, Germany

Oct 2019 – Aug 2020 · 10 mos · Germany

•  Microsoft Outlook experience and also in Active Directory
•  Performing windows migration/roll out project and IP phone migration projects
•  Windows imaging in Laptop/desktop
•  Providing end user support as per their requirements.
•  IBM and HP systems troubleshooting for example Hardware replacement and
• Firmware updates
•  Experienced with Dell, HPE storage systems
•  Experienced with Domain Controller
•  Cisco smart hand supports for example IOS upgrade and Base configuration
•  IT audit and Data center support

Oct 2018 – May 2019 · 7 mos · Via Gino Maggi, 2, 21030 Cuvio VA, Italy

• The aim of the project is to develop a web-based app that will manage the IPM document flow. It means the app should be able to administrate all the documents involved in the procession of invention, from their creation and through their modification. It should be able also to store the documents and allow their research. The intern will develop the app from its graphic to its main features. We require it to be simple but well set up.

Feb 2018 – Aug 2018 · 6 mos · Via Enrico Toti, 6, 20068 Peschiera Borromeo MI, Italy

• ▪ Sector document digitization
• ▪ Web design and development
• ▪ Developing software by using VBA programming language and Macro.
• ▪ Technical features of the contract received from the client and to the operators employed for
• achieve it
• ▪ Collaborate with internal resources (sector manager, coordinator, able-bodied and disabled) and
• external (programmer, system administrator), favoring the adaptation and optimization of software,
• processes and workflows related to the implementation of the various job orders from clients
• ▪ The feasibility study for the integration of OCR technologies both proprietary and open source

Aug 2017 – Jul 2018 · 11 mos · Manno, Switzerland

• Machine learning for energy consumption disaggregation (in the framework of the en COMPASS EU project)

May 2017 – Dec 2021 · 4 yrs 7 mos · Lombardy, Italy

• Performing windows migration/roll out project and IP phone migration projects
• Managing small number of tickets via their ITSM or Service Now portal
• Laptop/desktop installing image and software from SCCM.
• Providing access/revoke privilege from Active Directory
• Connecting pcs with local/Network printers.
• Providing end user support as per their requirements.