Mujahidul Khan

Operations Associate

Dhaka, Bangladesh7 yrs 4 mos experience
Highly Stable

Key Highlights

  • Expert in banking innovation and digital transformation.
  • Proven ability to enhance financial products through research.
  • Strong background in customer service and team management.
Stackforce AI infers this person is a Fintech professional with a focus on banking innovation and customer service.

Contact

LinkedIn

Skills

Core Skills

Research And Development (r&d)BankingCustomer ServiceSalesTraining And Development

Other Skills

Creative WritingProofreadingCreativeGraphic DesignArticle EditingMagazine ArticlesChannel PlanningOrganizational DevelopmentMarket ResearchEditingQuizmakerRe-organizingQuantitative ResearchNew Business DevelopmentCross Selling

About

R&D professional at Mutual Trust Bank with a strong focus on banking innovation, digital transformation, and data-driven strategy. I specialize in turning research insights into practical solutions that enhance financial products, streamline operations, and drive organizational growth. Passionate about bridging finance, technology, and innovation to shape the future of banking.

Experience

7 yrs 4 mos
Total Experience
7 yrs 4 mos
Average Tenure
7 yrs 4 mos
Current Experience

Mutual trust bank plc

5 roles

Customer Service Officer

Jan 2026 – Present · 4 mos

Associate, Group R&D

Promoted

Oct 2023 – Jan 2026 · 2 yrs 3 mos

  • Channel Planning & Re-organizing (CPR)
Creative WritingProofreadingCreativeGraphic DesignArticle EditingMagazine Articles+10

Head Teller, Branch

Jul 2021 – Oct 2023 · 2 yrs 3 mos

Cross SellingCustomer RelationsCustomer ServiceCash HandlingCash ManagementBanking

Customer Service Officer, GB

Dec 2018 – Jun 2021 · 2 yrs 6 mos

Cross SellingSalesCustomer RelationsCustomer ServiceCard Services

CSE & Team Coordinator

May 2015 – Dec 2018 · 3 yrs 7 mos

  • 1. Complaint Management
  • 2. Team Management
  • 3. Training & Development
  • 4. Premium Service
Cross SellingSalesCustomer ServiceTrainerTraining and Development

Education

Asian University of Bangladesh

Master of Arts (MA) — English Literature

Jan 2015 – Jan 2016

Asian University of Bangladesh

BA (Hons) — English Literature (British and Commonwealth)

Jan 2011 – Jan 2014

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