Sep 2023 – Jul 2024 · 10 mos · Bengaluru, Karnataka, India · On-site

• 1. Collaborated with stakeholders to define requirements and design solutions that enhanced the functionality and efficiency of Flipkart’s wallet manager service, ensuring zero transaction misses and improving transaction accuracy.
• 2. Engineered resilient transactional workflows, including top-up, redeem, release, and block functionalities, supported by a robust state machine for reliability and scalability.
• 3. Optimized the wallet management system, achieving monthly savings of Rs. 500K, contributing to significant operational efficiency improvements.

Oct 2021 – Jul 2023 · 1 yr 9 mos · Bengaluru, Karnataka, India · On-site

• 1. Collaborated with a team of 6 to design and develop a notification microservice from scratch. This service efficiently handles the delivery of all types of notifications (SMS, Email, Push) to consumers with minimal latency.
• 2. Played a key role in segregating a pricing microservice from a monolithic application, streamlining tech support operations and ensuring consistency in product price details.
• Enabled seamless auditing, monitoring, and updating of thousands of records in real time.
• Integrated tools like Opsgenie, Kibana, and New Relic for effective monitoring and logging, significantly improving error detection and resolution time.
• Contributed to enhanced customer experience by reducing downtime and maintaining data integrity.
• 3. Utilized cutting-edge technologies and frameworks to ensure high performance, scalability, and reliability.

Jul 2019 – Oct 2021 · 2 yrs 3 mos · Bengaluru Area, India

• 1. Collaborated with a core team of 15 to design and develop a product aimed at enhancing society security and managing visitor access, domestic help, and other services.
• 2. Took ownership of the end-to-end development and deployment of the vehicle tracking module, enhancing vehicle security and reducing communication efforts between security guards and owners. This significantly improved the customer experience score.
• 3. Developed the bill generation and notification module, streamlining the workflow for bill creation, reminders, and payments via a single app, resulting in improved efficiency.
• 4. Partnered with a team of 5 to design and implement an in-house CRM solution, reducing dependency on third-party software, minimizing overhead from Excel-based management, and providing real-time lead tracking. The solution saved costs and was extensible for market release as NoBroker's CRM software.

Jun 2018 – Sep 2018 · 3 mos · Bengaluru Area, India

• 1. Developed a web application using Ruby on Rails for the backend and React.js for the frontend.
• 2. Implemented a Google App Script to analyze customer behavior metrics, such as bounce rate, session duration, and conversion rate, contributing to improved SEO strategies.
• 3. Explored and integrated marketing platforms, including Quora Pixel, Facebook Ad Manager, and Google AdWords for effective campaign management.
• 4. Gained hands-on experience in setting up and analyzing A/B testing experiments to optimize module performance and user experience.

Jan 2018 – Mar 2018 · 2 mos · Indore Area, India

• 1. Collaborated with a team of 5 to design and develop a Customer Relationship Management (CRM) solution from scratch.
• 2. Engineered a reliable backend using Java with Jersey-based REST implementation and Hibernate for ORM.
• 3. Utilized Google Cloud SQL (Postgres) as the database service for efficient data management.
• 4. Designed the frontend using Bootstrap, JSP, and AngularJS for a responsive and user-friendly interface.
• 5. Deployed the solution on Google Cloud Compute Engine with Ubuntu 16.04 LTS for scalability and performance.

Jun 2017 – Jul 2017 · 1 mo · Sagar Area, India

• 1. Designed, developed, and deployed a WordPress website: careinvestmentservices.com.
• 2. Implemented key features, including:
• Online payment integration using WooCommerce PayU India.
• Client registration and trial management.
• Mail configuration and "Contact Us" functionality.
• 3. Utilized and monitored Google Cloud products:
• Google Compute Engine, G Suite, Google Domains, and Google SMTP.
• 4. Deployed the website on Google App Engine to ensure scalability and high performance.