Nov 2023 – Apr 2025 · 1 yr 5 mos · Mumbai, Maharashtra, India · On-site

• Responsible for Developing and delivering business plans through carrying out research, formulate market analysis and deliver accurate business reports.
• Engaging closely with all prospects and maintaining healthy conversion rates (pipeline management)
• Understand Loyalty landscape of India and address specific industry clients’ needs accordingly
• Coordinate with various groups within the company to meet sales target
• Contracting and on-boarding new clients
• Develop and maintain excellent partner relationships

Oct 2022 – Oct 2023 · 1 yr · Mumbai, Maharashtra, India

• Digital Alliance Excellence Award winner for driving Strategic partnership & growth in revenue.
• Working with Senior Management in developing the company’s long-term objectives and setting its course, by OnBoarding top Fintechs in the Indian Market and developing winning strategies that will have a significant impact on the company’s growth.
• Responsible for OnBoarding new Partnerships, Tech Integrations, Commercials Negotiations, Agreement execution,
• Develop/ execute a business plan, and manage end-to-end Funnel performance.
• Re-define partnership Management & Business Planning for all partners through data-driven insights, business intelligence, and analytics.
• Focus on identifying/ monitoring gaps in the product/journey/conversion, work closely with the Product and technology team towards evolving product journey, and reduce drop-offs to maximize conversion and growth in revenue.

Nov 2019 – Oct 2022 · 2 yrs 11 mos · Mumbai, Maharashtra, India · On-site

• Revenue Owner, interacting with client's Business Heads and deepening existing relationships by extension of Product lines.
• Increase revenue per client by improving profitability.
• Improve and Maintain the Post sales Operations for a category of products.
• Collaborate and build partnerships with cross-functional stakeholders for effective and time-bound execution of projects.
• Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates, and facilitate open communication.
• Harness a combination of smart processes, analytics, and technology to design and deliver on business outcomes.
• Support, develop, and execute the firm's strategies for maximum efficiency by analyzing of data and existing processes, recognizing trends, and forming conclusions.

Jun 2017 – Nov 2019 · 2 yrs 5 mos · Mumbai, Maharashtra, India · On-site

• Define and execute a plan for target achievement in conjunction with the Bank Partners, considering competitive forces and local trends.
• Scan the local market and competitor offerings on a periodic basis, and work closely with Bank Partners to tweak efforts accordingly.
• Constantly review DSA network for effectiveness and drive operational efficiencies to ensure active Bank Partner relationships are working optimally to achieve business objectives.
• Provide data for and compile periodic MIS reports for disbursements, profitability, DSA performance, NPAs, market expansion, etc.
• Dentify local business growth opportunities, and refine Bank Partner engagements accordingly.
• Work closely with Banking partners on identified prospects for relationship origination by deploying a partnership mindset and sharing product characteristics and USPs effectively to drive favorable closure and customer satisfaction.

Jun 2015 – May 2017 · 1 yr 11 mos · Mumbai, Maharashtra, India · On-site

• Owning the CRM, PreSales automation, dashboard, PreSales process as well as a training module.
• Analyzing and improving the lead-to-closure conversion rate while reducing the PreSales cycle.
• Implement new technologies and automation as needed to support the team.
• Build key dashboards for leading and lagging indicators with respect to the targets.
• Turn data and analytics into actionable insights.
• Build and maintain reporting system and keep a sharp track.
• Task automation and bringing agility to the sales team via the use of technology

Jan 2008 – May 2015 · 7 yrs 4 mos · Mumbai, Maharashtra, India · On-site

• Relationship Management and continuous business engagement with Airtel Postpaid Sales team.
• Overall Scaling the Small merchant Business grounds up.
• Daily supervision of the direct sales team, Providing continuous OJT, developing and mentoring the sales Team.
• Drive brand visibility in assigned territory.
• Analyze & Plan to improve productivity and quality of merchant acquisition/further build on key metrics.
• Engagement and Retention of Team.
• Team handling and taking care of the team's needs and requirements.
• Interaction with Merchants for making them understand the product and its advantage.
• Responsible for achieving the team's monthly targets.