Jul 2024 – Oct 2025 · 1 yr 3 mos · Remote

• In my role as Senior Manager Site Reliability Engineering at LocaliQ | USA TODAY NETWORK, I oversaw the management and optimization of AWS & GCP-based infrastructure, Kubernetes clusters, and Dockerized services. Leading the deployment of new configurations and continuous optimization using Terraform, GitHub Actions, and Kubernetes for automation was crucial in ensuring high availability and minimizing service disruption. Additionally, optimizing monitoring systems for improved visibility and proactive issue resolution was essential in driving incident response and root cause analysis.

Apr 2016 – Aug 2024 · 8 yrs 4 mos · Remote

• Passionate about building reliable, secure, and scalable systems, I managed and optimized cloud infrastructure on AWS & GCP at LocaliQ | USA TODAY NETWORK. Led teams in implementing CI/CD pipelines with GitHub Actions, Jenkins, and Bamboo for smooth deployments. Mentored in incident management, security, and monitoring for high availability and reliability.

Apr 2013 – Mar 2016 · 2 yrs 11 mos · On-site

• In my role as Lead Site Reliability Engineering Team at ReachLocal, I built and led a team of SREs to ensure the stability and reliability of production applications. I managed on-call rotation, supported team members' career growth through mentorship, and implemented automation to prevent problem recurrence and improve key service availability.

Apr 2012 – Apr 2013 · 1 yr · On-site

• I played a key role as a Production Engineer at ReachLocal in Andheri (E) Mumbai, proactively improving site reliability by identifying and resolving problems before outages occurred. Ensured accuracy and thoroughness of all monitoring systems to maintain adherence to SLAs. Developed strong problem-solving skills and attention to detail in a fast-paced environment.

Sep 2010 – Apr 2012 · 1 yr 7 mos · Reliance Comminication · On-site

• I worked as a Technical Officer at Reliance, where I was responsible for managing Scalix Mail Server, Squid Reverse Proxy, IronPort Web Application Firewall, and other applications hosted on Linux systems. Additionally, I provided end-user support for application issues and email-related concerns.

Dec 2008 – Sep 2010 · 1 yr 9 mos · Ballard Estate Fort Mumbai · On-site

• As a Linux Engineer, my responsibilities included managing Sendmail, Squid, and Application Servers, along with performing Linux server upgrades and patching. Squid was used for controlling internet access. I was also responsible for setting up VPN connections between two sites to ensure secure communication. Additionally, I handled user management in Active Directory, resolving both application and system-related issues for end users.

Mar 2007 – Nov 2008 · 1 yr 8 mos · Aditya Birla Group Worli Mumbai

• As an FMS Engineer/Desktop Engineer, my responsibilities included installing, configuring, and troubleshooting desktops, laptops, and peripheral devices. I provided technical support for software and hardware issues, managed user accounts in Active Directory, and handled application-related troubleshooting. Additionally, I was responsible for network configuration, system updates, and ensuring smooth IT operations for end users.

Feb 2006 – Jan 2007 · 11 mos · Mumbai Metropolitan Region · On-site

• In this role, I provided technical support to clients, managing server-client services deployed on client servers and integrating them with company servers to run business-critical applications. My responsibilities included installing software, troubleshooting service-related issues, and coordinating with clients to resolve application problems efficiently.