Aug 2015 – Dec 2016 · 1 yr 4 mos · Ahmedabad Area, India

• Responsible for the delivery of software solutions to customers, right from pre-sales to implementation to hand over. Managed and executed all aspects of Software Development Life Cycle using Increment and Agile processes.
• Worked closely with customers to understand their business requirements, often suggesting and guiding them on how their business needs can be addressed.
• Prepared detailed project plans, estimated effort, identified milestones and checkpoints. Monitored and ensured that the plan is followed and delivery targets are met.
• Proactively assessed potentials risks to a project and prepared risk management plan.
• Spearheaded the engineering team in designing solutions and guiding them on technical matters where required.
• Led the effort on continuous process improvement, identified improvement areas, created action plans and executed them. Some of the initiatives included Status reporting, Daily Standups, Quality Process setup, JIRA Usage and guidelines etc.
• Managed senior executive’s expectations, prepared reports on the projects statuses, discussed & convinced on various improvement areas and action plans.
• Devised Key Performance Indicators for the Engineering team and ensured team’s alignment to achieve them.
• Actively involved in the recruitment process. Reviewed applications, shortlisted candidates, prepared aptitude tests and conducted interviews. Defined career paths for existing employees keeping employees’ and organization’s interests into consideration.
• Interviewed, shortlisted, negotiated and partnered with external vendors on numerous projects

Feb 2015 – May 2015 · 3 mos

• Facilitate, guide and support the client team from both technical and functional standpoint
• Monitors quality assurance of product and processes
• Lead the planning and ensure timely implementation of projects
• Interact with various clients, take brief, and understand their requirements
• Ensuring and supervising Onsite product installation at multiple location and confirm functionality
• Execute and confirm the details of project scope, goals against Deliverables agreed
• Analyze and Define project tasks and resource requirements
• Identify, assemble and put together crusader staff, supervising and coordinate offshore project team
• Manage project resources on all occasion against time lines and availability
• Plan and schedule project timelines
• Track project deliverables using appropriate tools
• Provide direction and support to project team
• Monitor and report the progress of the project to all stakeholders, suggest midway correction as needed!

Feb 2013 – Jul 2015 · 2 yrs 5 mos

• Planning and aligning the scope of work for Products
• Estimates and plan for delivery for different releases and version of Product
• Monitoring the project schedule, delivery and quality
• Participation in the CORE meeting
• Participation of Product Review and Requirement meeting
• Reviewing the UX design for Product
• Working with Support team to fulfill customers’ expectations; also streamline communication between different Azilen Team.
• Communication with key customers about the project status
• Identify, report and track issues and risks and own the issue resolution and risk mitigation activities
• Identify resource requirement and contributing in recruitment by– short listing profiles, conducting evaluations etc
• Training and Induction of new team members - healthcare training, product training, process training
• Team Member retention - Employee satisfaction, mentoring, career growth, identifying training, awards and appriciation
• Team Member evaluation, career guidance, corrective actions
• Perform administrative activities like time tracking, hardware requirement, leave management etc
• Coordinating the HR and Admin staff on need

Feb 2007 – Sep 2012 · 5 yrs 7 mos · Mumbai, Maharashtra, India

• Actively worked on the Commercial side of the business i.e. response to RFPs and proposal for new or existing clients.
• Understanding the requirements and preparing responses in coordination with different teams of iGATE
• Prepared various Case Studies, Estimation Template, Proposal Template and Guidelines for quick reference
• Worked on managing resources of SAP BW team by allocating them projects, releases and raising recruitment need.
• Editor of "SAP BI Monthly news letter" which involves coordinating with different teams for updates, consolidating, editing and releasing Newsletter it every month.
• Worked as Project Manager and Project lead for various Projects of P&G like Wella TLS, VAT Reporting and Project Chronicle
• Demonstrated success in end-to-end project management and ensuring effective management of various resources to meet project specifications and deliveries.
• Working knowledge of SAP BI
• Spearheaded multiple projects at a time for implementation of applications for different geographic regions.
• Significant experience working with customers, project managers and technical teams for securing & executing concurrent projects.
• Strong problem solving & technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs.

Feb 2006 – Jun 2006 · 4 mos

• I was assigned the task of finding out the market potential for the EPABX system and also the market share of the company.
• To understand the requirement of the new customers and sending them quotation with the help of technical people and other marketing head
• To do survey in offices of various upcoming and existing prominent commercial complexes of Ahmedabad
• The SWOT analysis of Industry and defining STP Strategies for the products of the company