Neha Gupta — CEO

Highly obsessed with Customer and making it Company First Value for Org. I Speak for Cx because -- It is of the Cx, by the Cx & For the Cx Have multi industry, varied sizes and growing at different speed organisational exposure to critical business problems and designing key strategies to make best in class product. Product driven, technology first approach and cross functional roles across industry of E-commerce, Health-tech, Fintech, Logistic & Consulting. Bring in mix of fast learning new domain, opportunities around growth, experience, cost & employee . Earlier , Passionate about solving new era New Age challenges, defining new services & and solving customer pain points. Performance-driven and results-oriented professional with close to 15 years’ experience in Centre of Excellence roles in the Digital-First , e-Commerce and Logistics & B2C industries , Fintech & Health - tech. Deep end to end experience in building fast, low cost & customer centric flexible Supply Chain for e-commerce across Warehousing, Transportation and Last Mile logistics. Expertise in designing processes & systems for rapidly scaling and large supply chain in a high growth market. The scale involved an employee strength of ~25,000 people, 1.5 mil. sq. feet of warehousing space, geographical reach of 800 cities and capable of delivering 600,000 shipments every day. Capabilities include network design, new service design, Design process & product for Scale, Operations Management, creation of world class products to solve consumer experience, Handling peak events, change management and new age supply chain driven by technology. M.B.A. from Nirma University ,Ahmedabad and B.E. from Kanpur University. Specialties: Operations and Supply Chain Management, eCommerce, Process Improvement & Breakthrough Changes, Innovation, Customer centricity, People & Team Management, New Product development cycle & Leveraging Technology for Transformation

Stackforce AI infers this person is a Supply Chain and Operations expert in E-commerce and Fintech industries.

Location: Bengaluru, Karnataka, India

Experience: 16 yrs 8 mos