Neha Jain — Technical Program Manager

Seasoned Technical Program Manager with 18 years of experience orchestrating complex software initiatives across logistics, banking, payments, healthcare, and SaaS domains. Currently driving program excellence at CGI, I have spent the past three years directing the CGI All Payments IP, reporting directly to the Director. I work directly with senior leadership to ensure alignment between technical solutions and organizational objectives. Leveraging Agile/Scrum methodologies, I coordinate cross-functional stakeholders—Product, UX, and Engineering—to deliver high-impact, scalable solutions on time and within budget. My approach emphasizes strategic planning, rigorous risk management, and continuous improvement, using tools like JIRA for seamless program tracking and collaboration. As a Certified Scrum Master, I promote transparency, iterative feedback, and process optimization to reduce time-to-market. Whether implementing roadmaps, guiding teams through change management, or conducting critical business impact analyses, my goal is to drive efficiency, foster innovation, and align technical execution with evolving market needs. Core Competencies -Program Leadership & Coordination: Roadmap Development, Scope Definition, Schedule Management, Budget Oversight, Stakeholder Alignment, Risk Mitigation, Change Management -Strategic Execution: Cross-Functional Collaboration, Agile/Scrum Facilitation, Process Optimization, Metrics & KPI Tracking, Continuous Improvement -Technical Acumen: Skilled in managing complex software programs using DevOps principles, CI/CD pipelines, and version control (Git, Jenkins) for reliable, high-quality releases -Business Impact & Analysis: Requirements Gathering, Business Case Development, Impact Analysis, Documentation, Status Reporting, Executive-Level Communication -Soft Skills: Analytical Thinking, Problem Solving, Negotiation, Conflict Resolution, Effective Communication -Industry Experience: Banking, Logistics, Oil & Gas, Healthcare, SaaS As a Technical Program Manager, I specialize in bridging the gap between technical teams and business objectives—delivering transformative solutions that enhance customer experiences and drive organizational growth.

Stackforce AI infers this person is a Technical Program Manager with expertise in SaaS, Fintech, and Logistics.

Location: Bengaluru, Karnataka, India

Experience: 18 yrs 7 mos