Neha Lal

CEO

Delhi, India14 yrs 10 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Expert in driving SaaS integration and product adoption.
  • Proficient in learning technology and change management.
  • Strong background in customer service and e-learning solutions.
Stackforce AI infers this person is a SaaS and Learning Technology expert with a focus on customer engagement and change management.

Contact

LinkedIn

Skills

Core Skills

Learning Management SystemsChange ManagementE-learning

Other Skills

Customer ServiceSoft SkillsTechnology Change ManagementPeople SkillsArticulate StorylineInstructional DesignCaptivateMoodleMISTrainingAnalysisEvent PlanningOperations ManagementMicrosoft OfficeLeadership

Experience

14 yrs 10 mos
Total Experience
4 yrs 11 mos
Average Tenure
5 yrs 6 mos
Current Experience

Airbnb

2 roles

Platform Lead

Promoted

Apr 2023 – Present · 3 yrs 2 mos

LMS Consultant

Oct 2020 – Mar 2023 · 2 yrs 5 mos

Customer ServiceSoft SkillsLearning Management SystemsChange Management

Kpmg india

3 roles

E-Learning Consultant

Jul 2013 – Sep 2020 · 7 yrs 2 mos

Customer ServiceSoft SkillsE-LearningChange Management

Learning Technology Consultant

Jul 2013 – Sep 2020 · 7 yrs 2 mos

Learning Technology Consultant

Jul 2013 – Sep 2020 · 7 yrs 2 mos

Iilm institute for higher education

Assistant Manager - E-Learning

Jun 2010 – Jul 2012 · 2 yrs 1 mo

  • Implementation and managing of 37Signals.com learning management system
Customer ServiceLearning Management Systems

Education

IILM institute for higher education

Post Graduate in Management — IT and Marketing

Jan 2008 – Jan 2010

Delhi University

B.Sc(G)computer science

Jan 2004 – Jan 2007

Kendriya Vidyalaya

Completed SSC and HSC from KVS — Computer Science Maths Physics

Jan 1993 – Jan 2004

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