Neha Tiwari — CEO

I’m an 𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐀𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭 with a strong background in 𝐬𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠, driven by passion for 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐚𝐧𝐝 𝐩𝐫𝐨𝐛𝐥𝐞𝐦-𝐬𝐨𝐥𝐯𝐢𝐧𝐠. My career began with a desire to create meaningful solutions, and over the years, I’ve honed my ability to lead 𝐝𝐢𝐠𝐢𝐭𝐚𝐥 𝐭𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐝𝐫𝐢𝐯𝐞 𝐢𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧. Whether designing impactful consumer experiences at work or transforming home spaces functional, and beautiful, I’m motivated to 𝐭𝐮𝐫𝐧 𝐢𝐝𝐞𝐚𝐬 𝐢𝐧𝐭𝐨 𝐫𝐞𝐬𝐮𝐥𝐭𝐬. Throughout my career, I have architected and delivered scalable solutions, including 𝐀𝐏𝐈, 𝐃𝐚𝐭𝐚𝐛𝐚𝐬𝐞, 𝐂𝐡𝐚𝐭, 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧, 𝐚𝐧𝐝 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐞𝐫 𝐬𝐲𝐬𝐭𝐞𝐦𝐬, helping organizations accelerate time-to-market by up to 30% and improve system performance by 40%. At OptumRx, I led the integration of a Communication Platform that enhanced consumer engagement, eliminated paper-based communications, and achieved over $3.7M+ in cost savings annually. With a passion for 𝐜𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐬𝐲𝐬𝐭𝐞𝐦 𝐭𝐡𝐢𝐧𝐤𝐢𝐧𝐠, I have streamlined operations, reduced technical debt by 35%, and implemented unified platform strategies that improved agility and resilience across the enterprise. My leadership in designing data and communication platforms has resulted in significant efficiency gains and 𝐬𝐭𝐫𝐨𝐧𝐠𝐞𝐫 𝐚𝐥𝐢𝐠𝐧𝐦𝐞𝐧𝐭 𝐛𝐞𝐭𝐰𝐞𝐞𝐧 𝐈𝐓 𝐚𝐧𝐝 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐲. Beyond my technical achievements, I earned certification from the 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐚𝐧𝐝 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧 𝐀𝐜𝐜𝐞𝐥𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐏𝐫𝐨𝐠𝐫𝐚𝐦 𝐚𝐭 𝐌𝐈𝐓 𝐱𝐏𝐑𝐎, strengthening my leadership, innovation, and critical thinking skills. I actively mentor early-career professionals through initiatives like United Women Leaders in Technology and Mentor-Mentee Circle, empowering future technology leaders. I thrive at the intersection of 𝐭𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲, 𝐥𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩, 𝐚𝐧𝐝 𝐢𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧 — turning bold ideas into measurable, scalable outcomes.

Stackforce AI infers this person is a Healthcare and Hospitality Enterprise Architect with a focus on scalable system integration.

Location: Aurora, Illinois, United States

Experience: 18 yrs 1 mo

Skills

Enterprise Architecture
Innovative Solution Design
System Design
Integration Architecture
Data Architecture
Integration Strategy
System Integration
Real-time Data Processing
Software Engineering

Career Highlights

Led integration of a Communication Platform saving over $3.7M annually.
Reduced technical debt by 35% through streamlined operations.
Designed scalable solutions improving system performance by 40%.

Work Experience

UnitedHealth Group

Principal Enterprise Architect | Director Architecture (3 mos)

Enterprise Architect (3 yrs 11 mos)

Technical Architect (11 mos)

Contractor - Architect (10 mos)

Hyatt Hotels Corporation

Senior Architect (1 yr)

JPMorgan Chase & Co.

VP Software Engineering (11 mos)

Sears

Senior Software Engineer (3 yrs 1 mo)

AT&T

Software Consultant (3 yrs)

Mindtree

Module Lead (2 yrs 9 mos)

Tech Mahindra

Technical Associate (2 yrs 2 mos)

Education

Technology and Innovation acceleration at MIT xPRO

BE at Rajiv Gandhi Prodyogiki Vishwavidyalaya

Neha Tiwari

CEO

Aurora, Illinois, United States18 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

Led integration of a Communication Platform saving over $3.7M annually.
Reduced technical debt by 35% through streamlined operations.
Designed scalable solutions improving system performance by 40%.

Stackforce AI infers this person is a Healthcare and Hospitality Enterprise Architect with a focus on scalable system integration.

Contact

khojneha@gmail.com LinkedIn

Skills

Core Skills

Enterprise ArchitectureInnovative Solution DesignSystem DesignIntegration ArchitectureData ArchitectureIntegration StrategySystem IntegrationReal-time Data ProcessingSoftware Engineering

Other Skills

Agentic AICross-Functional Leadership & Stakeholder ManagementCommunication & InfluenceIntegration & Technology VisionStrategic LeadershipConflict ResolutionSystems ThinkingTechnology ArchitectureTechnical LeadershipPresentationEvent driven architectureSystem Design and Integration StrategiesCross-team CollaborationPlatform ArchitectureCommunication

About

Experience

18 yrs 1 mo

Total Experience

2 yrs 6 mos

Average Tenure

5 yrs 1 mo

Current Experience

Unitedhealth group

4 roles

Principal Enterprise Architect | Director Architecture

Promoted

Feb 2026 – Present · 3 mos

Innovative Solution DesignAgentic AICross-Functional Leadership & Stakeholder ManagementCommunication & InfluenceIntegration & Technology VisionEnterprise Architecture

Enterprise Architect

Mar 2022 – Feb 2026 · 3 yrs 11 mos

𝗕𝗿𝗶𝗲𝗳 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄 𝗼𝗳 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲
As an Enterprise Architect at OptumRx, I lead solutioning efforts across PBM and Pharmacy communication ecosystems. I focus on analyzing communication flows organization-wide and designing scalable, end-to-end architectural strategies and solutions to improve member experience. In my role, I connect technology goals with business needs to make sure we’re moving in the right direction for the future.
𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀
Assessed enterprise-wide communication touchpoints across PBM and Pharmacy domains, identified gaps, and proposed phased strategies to streamline and centralize messaging.
Designed target-state architecture for a cross-channel Marketing Communication (MarTech) platform supporting email, SMS, print, and digital, aligned to business and IT strategy.
Delivered over 10+ architectural solutions and strategies to support communication platforms in alignment with OptumRx's long term vision.
𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲 & 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆
Led end-to-end architecture for integrating audience segmentation, message orchestration, and outbound delivery using event-driven design principles.
Designed vendor-agnostic, scalable architecture applying diverse integration patterns (synchronous, asynchronous, batch, streaming) tailored to use case needs and SLAs, minimizing long-term dependency.
𝗖𝗿𝗼𝘀𝘀-𝗧𝗲𝗮𝗺 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗦𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿 𝗜𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗲
Worked closely with engineering, platform, and product teams to drive consistency in communication design and delivery.
Created architectural artifacts and visual models that simplified complex concepts for executive and business stakeholders, enabling faster decision-making.

Strategic LeadershipConflict ResolutionSystems ThinkingTechnology ArchitectureTechnical LeadershipPresentation+7

Technical Architect

Promoted

Mar 2021 – Feb 2022 · 11 mos

𝗕𝗿𝗶𝗲𝗳 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄 𝗼𝗳 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲
As Technical Enterprise Architect, I focused on building a centralized data platform. I evaluated different database options by comparing features, performance, cost, and security to recommend the right fit for the business. The goal was to reduce data duplication and create a cleaner, more efficient data environment.
𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀
Assessed multiple database technologies and helped define the central data platform strategy with clear recommendations.
Reduced duplication and improved data reliability by promoting shared patterns and best practices.
Supported healthcare innovation by analyzing industry trends and identifying opportunities for new solutions.
𝗧𝗼𝗼𝗹 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻
Helped teams design reusable business process components to improve consistency and speed up delivery.
Provided guidance on standardizing processes and architecture for better long-term scalability.
𝗧𝗲𝗮𝗺 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗦𝗵𝗮𝗿𝗶𝗻𝗴
Worked closely with engineering and business teams to align data needs and architecture decisions.
Encouraged open discussion and shared learning across teams around new tech and ideas in the healthcare space.

CommunicationApache KafkaStrategic LeadershipDomain-Driven Design (DDD)Comparative Analysis of Database FeaturesThought Leadership+16

Contractor - Architect

May 2020 – Mar 2021 · 10 mos

Hyatt hotels corporation

Senior Architect

May 2019 – May 2020 · 1 yr · Chicago, IL

𝗕𝗿𝗶𝗲𝗳 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄 𝗼𝗳 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲
As senior Enterprise Architect, I led modernization initiatives focused on real-time data integration between reservation and property management systems. I focused on enabling seamless data movement using event-driven architecture and worked closely with platform, data, and application teams to support scalable and responsive system design.
𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀
Analyzed complex legacy systems and designed a scalable solution, including a proof of concept, using Domain-Driven Design and event-driven principles.
Enabled Change Data Capture (CDC) from Oracle to Kafka using Striim, significantly improving real-time data availability across systems.
Implemented Kafka Connect with Debezium to track data changes and ensure efficient, reliable insertion into MongoDB.
𝗧𝗼𝗼𝗹 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻
Integrated tools like Oracle, Striim, Kafka, Debezium, and MongoDB to build a real-time, fault-tolerant data pipeline.
Automated real-time data synchronization across platforms, reducing manual intervention and enhancing system responsiveness.
𝗧𝗲𝗮𝗺 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗦𝗵𝗮𝗿𝗶𝗻𝗴
Collaborated closely with data, platform, and engineering teams to align on event schemas and integration flows.

CommunicationApache Kafka3rd Party IntegrationsDomain-Driven Design (DDD)Conflict ResolutionMicroservices+15

Jpmorgan chase & co.

VP Software Engineering

Jun 2017 – May 2018 · 11 mos · Chicago, Illinois

As a lead, my responsibilities include designing and developing components using technologies such as Kafka, Cassandra, Java and Spark APIs for system design and integration. Additionally, identifying opportunities for performance improvements and conducting design and code reviews.

Apache KafkaComponent DesignApache SparkTechnical LeadershipRESTful WebServicesCassandra+4

Sears

Senior Software Engineer

Apr 2014 – May 2017 · 3 yrs 1 mo

My responsibilities for this role included collaborating with business analysts and architects to create technical designs for system design and integration. Additionally, upgrading existing systems to meet new business requirements, enhancing operating efficiency, and monitoring system performance using tools like Splunk, Dynatrace, and Graphite dashboard, while coordinating with external teams and offshore to ensure proper information flow.

CommunicationMicroservicesTechnical LeadershipSystem Performance Monitoring and CoordinationRESTful WebServicesSoftware Engineering+1

At&t

Software Consultant

Apr 2011 – Apr 2014 · 3 yrs · On-site

Built and maintained SOAP and RESTFUL services as part o large-scale, service-oriented architecture (SOA) supporting enterprise operations. Collaborated across teams to ensure seemless system integration an realtime data flow. Played a critical role in managing migrations and data transitions during high-impact deliveries.

Technical LeadershipSOAPArchitecture GovernanceDomain ArchitectureRESTful WebServicesService-Oriented Architecture (SOA)+3

Mindtree

Module Lead

May 2007 – Feb 2010 · 2 yrs 9 mos

Built Web applications for Sillicon Valley Bank in SFO using Java frameworks like struts, JSP, J2EE, AJAX, CSS etc with contributions across both front-end and back-end layers. Exposure to managing timelines, managing across teams and delivering under tight deadlines

Tech mahindra

Technical Associate

Jan 2005 – Mar 2007 · 2 yrs 2 mos

Developed mobile games and web applications using J2ME, BREW and early web technologies. Quickly became comfortable with picking up new tools and working across diverse tech stacks.