Neil Madsen

CEO

San Francisco, California, United States11 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Co-founded a SaaS company focused on sales knowledge.
  • Led a 100-person technical services team.
  • Expert in data analysis and customer service.
Stackforce AI infers this person is a SaaS expert with strong leadership in technical services and product management.

Contact

neil@fabius.ioLinkedIn

Skills

Core Skills

Data AnalysisCustomer ServiceTechnical Services ManagementSales EngineeringTechnical Account ManagementProduct ManagementProduct Implementation

Other Skills

CCoachingGhostsHTMLJavaJava Enterprise EditionJavaScriptLinuxNode.jsRampsRuby on RailsTeamworkTime ManagementUnix

Experience

11 yrs 11 mos
Total Experience
2 yrs 11 mos
Average Tenure
5 yrs 9 mos
Current Experience

Fabius

Co-Founder, CEO

Sep 2020 – Present · 5 yrs 9 mos · San Francisco Bay Area

  • Measure your reps' knowledge using actual customer conversations.
  • Fabius analyzes your Gong recordings to determine who knows your products and provides real-world examples to close knowledge gaps.
  • Score how well each rep speaks to each part of your product suite with their accounts.
  • Understand which use-cases and products reps struggle to sell to customers.
  • Deliver real-time coaching using actual customer conversations from your top performers and subject matter experts.
Data AnalysisCustomer ServiceTeamwork

Liveramp

4 roles

Head of Technical Services

Jan 2019 – Aug 2020 · 1 yr 7 mos · San Francisco Bay Area

  • I led the Technical Services function at LiveRamp.
  • The team (~100 people) included:
  • Sales Engineering / Solutions Architect
  • Product Operations
  • Customer Support
  • Implementation
  • Product Experts
Technical Services Management

Director of Product Solutions, Platforms

Promoted

Sep 2017 – Jan 2019 · 1 yr 4 mos · San Francisco Bay Area

  • Led Sales Engineering, Technical Account Management, Implementation, and Support for the Platform vertical at LiveRamp.
Sales EngineeringTechnical Account Management

Product Manager

Jan 2017 – Sep 2017 · 8 mos · San Francisco Bay Area

Product Management

Product Implementation Manager

Jun 2015 – Jan 2017 · 1 yr 7 mos · San Francisco Bay Area

Product Implementation

Jpmorgan chase

Technology Analyst Intern

May 2014 – Aug 2014 · 3 mos

Student painters

Branch Manager

Dec 2011 – Sep 2012 · 9 mos · Beavercreek, OH

Education

Y Combinator

W23

Jan 2023 – Apr 2023

The Ohio State University

Computer Science and Engineering

Jan 2011 – Jan 2015

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